Subaru of Daytona
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Dealership Service Review
service Rating
Bad service
Written by 09/16/2018
onWe bought a used car from them, but the salesman misrepresented the warranty agreement. As soon as we bought the car, the battery died and needed to be replaced. Since it was under warranty, we brought the car in for service. Four times we were told that we would get a loaner car to tide us over until the repairs were finished, but they never gave us one. When we bought the car, the salesman assured us we would get one, and the customer service people told us 3 times that we would get one when we called about the dead battery. But that was not the case.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? No