Fields BMW of Daytona
Customer Reviews of Fields BMW of Daytona
Fields get an A+
byon 09/18/2022
Great sales experience. Casey Wright was my sales pro. I had shopped online and basically knew what I wanted there was zero pressure, good experience with finance department as well was told “welcome to the Fields family”many times. Felt welcomed Truly classy place.
GreatService
byon 02/10/2024
They are attentive and they care. Service requirements were throughly explained, and options discussed. The service videos are a nice touch.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Fields BMW is the best BMW dealership in Florida
byon 12/15/2023
They are professional and the waiting area is very nice. They even had a chief for breakfast! The service is done on time and everyone there is so nice.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great Service 100%of the Time
byon 10/20/2023
The service is exceptional, and Paul knows the business well. I’m loyal to Fields BMW and appreciate the customer friendly service that Paul offers on a regular basis.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great service!
byon 07/10/2023
Paul was highly responsive and addressed all of the concerns I came in with. Thank you for great service.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Service
byon 05/01/2023
Very welcoming atmosphere
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Quick Service
byon 04/09/2023
Just arrived without an Appt. All taken care of w/in 24hrs.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Brandon was great! He made sure all of my concers were addressed.
byon 03/02/2023
Friendly and efficient service
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Fields get an A+
byon 09/18/2022
Great sales experience. Casey Wright was my sales pro. I had shopped online and basically knew what I wanted there was zero pressure, good experience with finance department as well was told “welcome to the Fields family”many times. Felt welcomed Truly classy place.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Help me please
byon 07/12/2022
Helped us with the problem we encountered on a trip to Florida
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Excellent service every time!
byon 06/14/2022
I had tire go flat on the interstate and thankfully the run flats allowed me to get to the dealership. After showing up unannounced they were able to not only get my tires swapped out but also knocked out the upcoming service that was due. They gave me a ride home and picked me up when it was done. I couldn’t have asked for anything more. I also really like the video inspection they text to you. They let you know where you stand with tire tread and brake pads and they never push you into doing something to the car if it doesn’t need to be done. The price on tires was also competitive with discount tire shops in the area. Big thanks to Keith and the service team. You guys are truly excellent at what you do.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
! Paul Binkley is 5 Stars!!!
byon 06/10/2022
Service Rep Paul Binkley is cordial, very pro-active, knowledgeable and most kind- making my service experience informative and comfortable-thank you! *****to you! jbc in nsb
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Nice car
byon 04/30/2022
All about business. Salesman nice but not outgoing. Very suspicious from the get go. Had to send drivers license for internet price quote cash deal. Very long process to buy car on cash deal. Over 3 hours. Also heavy pushing on outlandish warranty packages. Ask sales for free hat and umbrella 69$ items total after sales ask finance lady (in front of me) if I bought warranty and she said no. I was told I could have one or the other. Real let down on 50000 cash deal. 69$ merch
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
they've taken the fun out of owning a BMW
byon 04/24/2022
Took it back for the 3rd time as now my X5 is leaking oil and smoking like a chimney. Obviously and expectedly they said it had nothing to do with the many repairs they've done in almost 4 months they've had it (every time they repair it I have to take it back coz issue still not fixed or new one magically appeared) this time around they charged me $1860.00 for a valve cover replacement they said was where the leak was coming from. Supposedly the manager Chris DeCarlo personally drove it after repaired and found no issues. That was 3 days ago, guess what... still leaking oil and smoking like a chimney. Naturally I won't go back there for a fourth time and will be looking to recoup some of the money I've spent in this place (over 11k in 4 months) on bogus repairs that ended up fixing nothing. I read bad reviews about this place before taking my car and looked around for alternatives but been diesel and BMW couldn't find anybody able to, as is well known that BMW has a monopoly with their software, so I took a chance and boy do I regret it. Do yourself a favor and steer as far away as possible
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
1 Comments
Pleased with the work
byon 04/11/2022
I brought my 330i in for service, Dave was professional and respectful in discussing the needed service. I had a problem with loading the new software for the car. When I got my car, Dave introduce me to a tech, Patrick, that helped me to get the software download. I was very appreciative of getting my car back on the road and for Patrick to guide me through the software upgrade. I can’t ask any more than the professionalism I was given.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Expedited Service
byon 01/18/2022
Original battery finally gave out. Wouldn't hold a charge. Had to have the car towed. Provided me very fast service,I was able to pick up my car early the next morning.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
How often do you develop a friendship with a car salesman
byon 11/29/2021
It’s only a couple of times that I have developed a lasting relationship with a car salesman, but Chris Rose took great care of me
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Service
byon 11/09/2021
Allen was awesome. He was new to the organization so, it is unfair to gear my anger at him. There were good and bad points. Not happy with spending over $2000.00 in less than 3 months. Being retired military and just relocating here I felt things could have been handled better. I believe in my heart the cover was cracked during replacement of gasket less than 3 months ago. I spoke with the mechanics in SC who serviced my car for more than 10 years and their opinion is it is possible my cover could have been cracked during installment of gasket. It is possible I needed a cover from the initial visit because the smell and concern was the same when I called 3 times after initial visit. I was told it was probably the oil burning off and to give it some time. Unfortunately, my car begin to smoke 3 weeks after the last call requiring me to have my car toll from Deland to Daytona. Florida. This is my 4th BMW never had a gasket replaced. Chris was okay but, I know a better resolution could have been offered. I called the GM and left a message. I felt compelled to post this since it appears the GM did not reach out to me in regards to my concerns. Overall the establishment is very nice and the staff is nice. I was very satisfied with a visit made in May. My visit in August was very stressful and disappointing.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
1 Comments
Great overall experience
byon 11/06/2021
From my first inquiry to purchasing by 2021 BMW 750, I was very pleased with the professionalism, fairness and overall very pleasant buying experience. Humberto was responsive, knowledgeable and always tried for the win win outcome for the dealer and me. I highly recommend the dealership and Humberto specifically!! Loving my new car!!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Knowledge and very accommodating
byon 10/25/2021
Friendly, work was completed timely
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Excellent Customer Service
byon 07/26/2021
Thanks to Brandon It was a very pleasant experience, excellent from beginning to end. Fast, efficient, great value. I've been coming here for service for over 5 years. Where else can you get a professional oil change, and have a delicious breakfast in the cafe included.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Paul in service is GREAT !
byon 07/23/2021
extremely helpful! He provided the estimations I requested and worked with the extended warranty company to confirm what was covered.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
1 Comments