Fields BMW of Daytona

Today 8:30 AM - 7:00 PM*
*At this time store hours may vary.
Sunday
closed
Monday
8:30 AM - 7:00 PM
Tuesday
8:30 AM - 7:00 PM
Wednesday
8:30 AM - 7:00 PM
Thursday
8:30 AM - 7:00 PM
Friday
8:30 AM - 6:00 PM
Saturday
9:00 AM - 6:00 PM

Customer Reviews of Fields BMW of Daytona

5.0
Overall Rating
(109)
Recommend: Yes (109) No (0)
Write a review: Sales | Service
sales Rating

My new ride !

by Gwen from Orlando on 08/18/2020

I had great service from Gabriel ! Took care of all my needs.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

201 Reviews
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service Rating

Service

by Joe on 11/25/2020

I had a warning light come on, got a quick appointment and was treated very well. Fast, checked the problem and finished in a timely manner.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Great Service

by Kyle on 11/23/2020

Great Service. They strive for my utmost satisfaction. Thank you for your help, Paul.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

My experience!

by Kathy Dodds on 11/19/2020

My first experience was wonderful. I just moved here and wasn’t sure it was what I was use to. For the record, it far exceeded my expectations. They were timely, proficient, friendly & accommodating! I would not hesitate to recommend this dealer to anyone. I’m a BMW girl all the way! This is my 6th BMW, can you tell I love this product! 😉

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Excellent Customer Service

by gijoejr53 on 11/18/2020

New service advisor (Eddie Anderson) was great. Friendly and knowledgeable.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Quick, Efficient and Communicative

by BH on 11/13/2020

The whole process was very easy and worked around my schedule. They were very accommodating and I didn't have to wait at all for drop off or pick up. Everyone was very professional and helpful. Thank you.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

new

by new on 11/10/2020

Everyone was professional.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Fields BMW of Daytona - excellent service

by Fields BMW of Daytona on 11/10/2020

This is the second time I use Fields BMW of Daytona for some regularly scheduled maintenance and each time they are extremely professional and efficient. All the work was done in a timely manner and they do an excellent job of communicating the status of your car throughout the process.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Exceptional, friendly, knowledgeable service

by Always Great Service on 11/10/2020

Dave Gilbert was very helpful and kept us informed of any additional issues. We were comfortable waiting due to the COVID protocols in place. Thank you for your professionalism and concern for everyone’s well being.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Mrs

by Lisa Sixma on 11/05/2020

Easy & Comfortable experience waiting for car to be serviced. The BMW dealership is clean and they provide efficient service

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Airbag

by Jim Houlahan on 11/05/2020

Keith was great, knew I just needed to complete recall and told me what else I could do to my car to improve.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

BMW X5

by James Schreiber on 11/05/2020

Service was done to my expectation....

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

great service

by Charlotte on 11/04/2020

I'm glad that this professional and well-run dealership is near me for service on my vehicle.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

BMW X7

by Jerry Barbee on 11/01/2020

Kevin was great taking care of my service needs. Very happy!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Excellent service

by BaronKB on 10/30/2020

Service was an oil and filter change. Arrived about 15 minutes for my appointment. Completed the work order with Paul and requested the vehicle be ready in about 2 hours. It was ready earlier! It was delivered, washed and vacuumed.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Oil Change

by Service on 10/30/2020

Everything was done on time and went very well.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

After accident mechanical repairs

by Larry Spahr on 10/28/2020

My 640i had been hit in the nose but I couldn’t tell by looking at it. It lost all its antifreeze and I had to have it flat bedded to Fields BMW. Once there the damage was discovered and I had to file an insurance claim. My BMW Advisor, Dave Gilbert, took the lead immediately and accepted the responsibility to be the point person with the insurer. I believe this was beyond his normal duties. When a low ball estimate came in from the insurer Dave worked with them so I could get my car fixed with OEM parts and at a reasonable out of pocket expense. Dave has always been a great people person with me and he outdid himself as a negotiator for my funds. I couldn’t be happier with him or the whole team at Fields BMW.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Set Time for Appointment

by Scottiemac on 10/27/2020

I gave them a 5 as the service when performed was really good. They get you taken care of. In the beginning I arrived for my appointment at 11am to be told it would be an hour and a half wait for the oil change? Why did I make an appointment? That was the only issue I had. They did not say when I made the appointment, that I was going to be get you in when we can. Either way it got done and they did a great job!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Not Applicable
service Rating

Sales evaluation

by William Lester on 10/23/2020

Outstanding performance from all people I dealt with. Matt, my salesman was professional at all times . He is quite an asset to your dealership. KC is also an outstanding performer.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

First Maintenance

by Sandy on 10/20/2020

Took about 90 minutes to change oil and do maintenance on my car. Waiting room is comfortable and clean.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Not Applicable
service Rating

A welcomed surprise!

by calgood on 10/17/2020

I brought my 2014 M5 BMW sedan in for "low coolant" indicator. Two hoses that had frayed and leaking coolant to the turbo engine were discovered and replaced. I was give a loaner vehicle for the day until the parts arrived from Jacksonville and installed the next day. It was completely seemless and hassle free thanks to Keith Rudnicky! Well done Keith!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Tire Service

by Dave W on 10/08/2020

New Rear Tires, Balance and Alignment. Good Price.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
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