Northwest Hills Chrysler Jeep Dodge Ram
Customer Reviews of Northwest Hills Chrysler Jeep Dodge Ram
The best in the business!
by 01/01/2024
onAnother fantastic experience at this dealership! The staff was exceptionally helpful, answering all my questions with patience and expertise. They made the car-buying process smooth, and their transparency was refreshing. The atmosphere was friendly, and I felt valued as a customer. Overall, a top-notch dealership that I highly recommend!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
The best in the business!
by 01/01/2024
onAnother fantastic experience at this dealership! The staff was exceptionally helpful, answering all my questions with patience and expertise. They made the car-buying process smooth, and their transparency was refreshing. The atmosphere was friendly, and I felt valued as a customer. Overall, a top-notch dealership that I highly recommend!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Jeep Repair
by 10/06/2023
onWork was done timely and car was returned in working order. I thought there may have been a bit of an over charge on the hours since the two main jobs over lapped and required 1/2 of the work to be done on the second job in order to complete the firs Job.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? Yes
Radiation Repair
by 09/12/2023
onThey damaged my car putting in a new radiator. Damage to bumper and bumper paint could have been easily avoided if they put a mat down. Car now has to go in for cosmetic body work. Dealership also under remodeling and I picked up a nail in my tire which had to be patched. Not cool guys.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Sullivan Northwest Hills Jeep Service
by 06/23/2023
onI have been doing business with Sullivan Northwest Hills for 7 years. I continuously receive prompt, fair and most important, honest service from Nick and the whole Team. It is important to me to keep up on my Grand Cherokee Maintenance and they keep me on track. I appreciate the attention and will never question their judgement or an invoice. The Best !!! Deanna Joyce
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Emission Recall from Jeep
by 05/04/2023
onThe dealer was great…my concern is with Jeep -received a notice about emissions recall and was told by dealership Jeep only releases so many parts each month to fix this issue. I did wait 2-1/2 months to get this issue resolved.. the dealer was great in calling me as soon as the recalled part came in….
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Shawn
by 04/11/2023
onOh best experience ever. Thanks again appreciate for everything. You guys have done. It was easy quick no headaches no nonsense. It was perfect. Love my truck. Thanks again.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Northwest Hills Jeep
by 02/12/2023
onService was completed on time. Scheduling was easy.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Jeep service northwest hills
by 01/28/2022
onI had an amazing experience. They took great care of me and I would recommend them to anyone!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Customer
by 12/02/2021
onProfessional , very positive , great experience utilizing There services .
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Easy and trouble free
by 12/01/2020
onSales force and service very friendly and easy to deal with
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Go see Jessie from Sullivan Honda!
by 07/28/2020
onI worked with Jessie from Sullivan Honda and he was wonderful! He made the leasing process very easy for me and it was a stress free experience. I had the Jeep of my dreams right away and he was able to get me very reasonable payments. I highly recommend him!
- Recommend this dealer? Yes
- Did the dealer honor all commitments made? Yes
Jeep Fixed!
by 12/30/2019
onGot me in quickly ad fixed my jeep under warranty twice in the past couple months!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Job well done
by 11/13/2019
onI was very happy with the service I received. I needed a new battery and it was replaced with no issues
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Great Service
by 09/12/2018
onI have been taking my Jeeps to get serviced at Sullivan's for 3 years now and have never been disappointed. They are polite, helpful, quick and affordable. I'm very pleased with their qork.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
What a mess
by 10/25/2017
onWhen I bought my certified jeep with 34k on it I hoped for at least one year of no problems. They gave me minimum $ on my trade. When I got my jeep home I realized they didn't give me floor mats under the detailing paper and when I called they claimed "that jeep didn't have matts" until I told them I had pictures of matts in the jeep when I test drove it, then all the sudden the matts were "in back of the shop". The drivers side seat belt was installed twisted and my passenger window switch quickly failed. A few months later my drivers side wheel was making noise. I was told I need new sway bar links and axel shaft. Luckily I bought a warenty because it took less then 10k miles to go from certified to broken. I was told the parts would take 3-5 days. The service center offered to charge me to change my differential fluid for an extra $135, but from my understanding that's something they have to do when changing the axel sleve anyway. I called to check on it 4 business days later and they told me the parts would be done and it should be fixed the next day. After a week with no vehicle I got a ride to work and arranged a ride to Torrington to pick up my jeep. I called in the afternoon to make sure it was ready and they said "your parts are in but we didn't get around to it". Long story short...I will never buy another vehicle from Northwest Hills or bring my jeep back there for service...I will happily pay the $100 on my warenty to take it to a quicker more professional jeep dealership.
Amazing sales service
by 10/03/2017
onMy husband and I went in on a Thursday night at 7:30 PM to see about purchasing a new Jeep. They were quick to listen to everything we needed and wanted. about 40 minutes later we were walking out the door with a great deal on a 2018 Jeep Compass. Picked it up this past weekend and could not be more pleased with the professionalism of this dealership.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Northwest Hills Jeep
by 09/19/2017
onI purchased a new 2017 Jeep Wrangler Unlimited from Northwest Hills and I was very happy with the dealership and my salesman, Jeremy.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
new owner of 2017 Jeep Compass
by 09/06/2017
on5 Star rating. The salesman was terrific. Found me the exact car I wanted...didn't try to push a sale on me...gave me a test ride and upon closing spent time explaining all the features on the car. I left (and remain) highly satisfied with the transaction.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Great job
by 09/02/2017
onI brought my Chrysler 200 for a service oil change and complete check over because I was going on a road trip and everything was done.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Sullivans Jeep service
by 08/31/2017
onThe dealer has taken care of any issue or problem we have had. Two things in over 5 years. They are very friendly and helpful. We will keep dealing with them.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Proud new Cherokee owner
by 08/10/2017
onNorthwesthills dealership gave me the best deal in a 200 mile radius and offered impeccable customer service.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
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