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Customer Reviews of Modern Mazda

5.0
Overall Rating
4.96 out of 5 stars(578)
Recommend: Yes (209) No (3)
Write a review: Sales | Service
5 out of 5 starssales Rating

CX 5

by Peter on 05/04/2024

Modern Mazda staff is professional and provided excellent service in the lease of our 2024 CX 5. Jordan, Nick, and Tony made the experience seamless. We would definitely recommend to family and friends for all their auto needs.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
578 Reviews
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5 out of 5 starssales Rating

CX 5

by Peter on 05/04/2024

Modern Mazda staff is professional and provided excellent service in the lease of our 2024 CX 5. Jordan, Nick, and Tony made the experience seamless. We would definitely recommend to family and friends for all their auto needs.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

CX90

by Sam on 05/03/2024

Very good sales service and fair pricing.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Super customer service

by Kevin Hellriegel on 05/03/2024

I have had 6 Mazda's since 2014, 4 of them came from Modern Mazda. On my recent purchase, Xavier and Mike went out of their way to make sure we were satisfied with the entire process. I must say that things went smoothly and less time consuming to make the deal. I strongly recommend Modern Mazda!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Wasn't going to buy a Mazda

by Todd Price on 05/03/2024

Didn't plan on buying a Mazda. Wife made me take a look. Walked in the door and was greeted by Natalie. Natalie took us for a test drive in a CX 5. Loved the car and loved how Natalie did not pressure us and answered questions when we had them. 2 days later I was a owner of a Mazda. When going to Modern Mazda keep an eye out for Natalie... She is what a salesperson should be.. Smart, honest, and pressure free.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

What a pleasure!

by Virginia De on 05/01/2024

Steve Duffy was an absolute pleasure to work with. Knowledgeable, efficient, and a super nice guy!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Ask for Beth, she's the best.

by theYman on 05/01/2024

Beth and the staff were great to work with. No pressure, very knowledgeable, highly professional. And they gave me a better deal on a top-of-the-line CX30 Premium Plus than I got from two other dealerships for a lower-trim model. Ask for Beth, she's the best.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Stressless Experience

by Ben on 05/01/2024

The entire car buying process was smooth with very little nonsense. Never felt pressured and the entire staff was great to work with! Highly recommend Modern Mazda

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Won't go anywhere else!!

by CTKathyB on 04/30/2024

My husband and I have been dealing with Modern Mazda in Thomaston, CT for many, many years and plan to continue working with them long into the future. They are a down to earth, hometown, fantastic car dealer. They truly are a transparent dealership and want to ensure your best possible experience. We have been working with Jose Medina who is simply wonderful. He tells it like it is and helps you in making the best purchase to fit your needs. There is never any pressure at Modern Mazda. They want you to leave the lot with a smile on your face. If you are looking for an amazing vehicle and a great dealership, go to Modern Mazda in Thomaston and ask for Jose!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Awesome dealership

by GK on 04/30/2024

Jordan was amazing! This was my first car buying experience and he made it super easy and enjoyable. Very friendly staff.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

No pressure, Beth was so knowledgeable

by Bob on 04/29/2024

Great experience- no pressure, Beth was so knowledgeable and helpful we took multiple test drives on a very busy Saturday and settled on what I felt most comfortable driving. I highly recommend Modern and the Mazda brand altogether.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Very Happy Customer

by Steve P on 04/22/2024

Recently purchased a vehicle from Modern Mazda and couldn’t be happier. Start to finish the experience was great. I was greeted by our salesman Jordan who was happy and eager answer all my questions and under stand my needs. Once I made the decision to move forward, the purchasing process was smooth and efficient. No hidden fees or surprises and complete transparency. What stood out to me was the overall level of customer service even after the deal was completed. Overall, my experience here was exceptional, thanks to the professionalism, friendliness, and integrity of the dealership. I would highly recommend Modern Mazda, Jordan and his team to anyone in the market for a new vehicle.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

New Car

by Alec on 04/21/2024

Awesome dealership to buy a car, sales team worked hard to get me what I wanted and walked me through the whole process with ease. They worked hard and fast to obtain the specific color/model car I wanted from another dealership in the state. The saleswoman Natalie was a pleasure to work with, and explained everything in detail. Would recommend this dealership to anyone looking to buy a car!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Great place

by JB on 04/19/2024

Bought my son's first vehicle at Modern Mazda. It was a great experience. Beth Zaskey was our sales woman, and she was great. I highly recommend you visit and speak with her.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Got me out of a car I hated and into a car I love!

by Taylor Carson on 04/19/2024

I had a wonderful experience with finding a new car to lease at Modern Mazda. I came in just looking to see what they had to offer, but Jose Medina was able to get me an amazing lease deal, so that I could start driving the car I love! The customer service was great and they got the exact car that I wanted. I am so happy with it so far.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Beth was amazing

by taylorl on 04/18/2024

Beth was amazing and patient with me throughout the process. Couldn't have asked for a better sales person!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

No High Pressure Sales Makes Buying Easy

by RobinT on 04/11/2024

We purchased a new used CX-5 last week, from Sales Consultant Natalie Asarisi. She was awesome to work with and didn't rush us at all in the process of making a decision. We made the right decision to travel one hour to Modern Mazda to purchase our SUV. From the moment we walked in the door, every employee we encountered made us feel welcome. We love our Mazda CX-5! Zoom-zoom!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Transparent, Quick and Easy!

by John T on 04/03/2024

Great experience dealing with Stephen Duffy and the dealership as a whole…if you are currently looking for a vehicle I highly recommend you give them a call!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Modern Mazda. Great experience

by Kevin on 04/02/2024

Great buying experience with Beth Zaskey who dialed me into the right car. Highly recommended

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Great service!

by Jim S on 04/02/2024

Beth did a great job being patient with me. I wasn’t sure which model to go with but she explained which model was the best value for me and took me on multiple test rides. Ultimately I bought a beautiful CX-30. No pressure at this dealership, just great business! Thanks Beth!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Great salesman

by Boyd2012 on 04/01/2024

Had a great experience at modern Masada, with my recent purchase. Jordan Hill helped me with my purchase of a 2021 dodge ram. He was very helpful and knowledgeable with the process.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Great Sales Representative

by Patty on 03/31/2024

I enjoyed walking into a dealership being promptly greeted and assigned a sales person. We were assigned Kim who we told what wanted and within five minutes Kim showed us the CX3 which was too small. However, Kim recommended the CX5 which was larger in size. After, test driving the car and selecting a red color which was in stock we made the decision to purchase! Kim was a great sales person who put us ease and made us feel good about our purchase.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
About our dealership

https://www.modernmazda.com/

At Modern Mazda, we do everything transparently.

That means telling you exactly how we arrived at our prices and inviting you to compare them against other dealerships.

It means showing you precisely what needs to be fixed in your vehicle and why. It means customizing a finance plan to meet your needs.

In short, it means conducting every part of our business openly and truthfully.

Take a look around and see what we mean. We've got nothing to hide.

Amenities
Complimentary Coffee
Television
Cable Television
Express Service
Customer Lounge Area
Languages Spoken (2)
English
Spanish