Connecticut Dealerships - Crowley Kia of Bristol Connecticut
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Crowley Kia Sales Reviews

Sales Reviews

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Sales Rating Pleasurable Transaction! Written by DennyShea on 07/22/17 06:28:56 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

This was our 2nd transaction with Crowley Kia. Our salesman, Butch Hanning, was so easy to talk with-NO pushy sales talk! We purchased a 2017 Kia Sorento and we couldn't be happier! Crowley Kia & Butch Hanning will always be our first choice!
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Dealer Response

Denny, we appreciate you taking the time to leave us a great review! We are pleased to hear Butch did a great job in assisting you in your purchase. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Stacey... Read more

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Sales Rating Shady, dishonest sales practices Written by Bailey092002 on 04/11/17 10:02:22 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

There was a lot that went on with my 3 hour sales visit, next night phone call from manager and the 3rd day to purchase new car, which I walked out of the sale, thank goodness! Word of advice, obtain your own financing and do not let them talk you into financing with them and,they will match it. C...
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Sales Rating Kia Written by Kelly2468 on 09/11/16 06:20:10 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Everyone was friendly. They were very patient and answered all of my questions with no judgement made. They were very helpful in helping me find my perfect fit.
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Dealer Response

We cannot thank you enough for your wonderful review of your experience at our dealership! It was a pleasure to assist you and please let us know when we can do so again! Stacey Gray | Customer Relations Manager | sgray@crowleyauto.net

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Sales Rating Best experience ever! Written by Ericmsmith9 on 09/05/16 06:56:18 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

My wife and I walked in looking for a simple transaction for a Kia Soul. Art got along with us very well and we got the car and deal that was good for both sides! We absolutely love our car. We felt very comfortable through the entire process. Other places can make you feel judged or "second rate", ...
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Dealer Response

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please donít hesitate to contact me or visit us if you need anything else. Stacey Gray | Customer Relations Manager | sgray@cro... Read more

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Sales Rating Awful Customer Service Written by gemlei1068 on 05/25/16 03:48:50 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

I never write reviews but my experience with Crowley yesterday, specifically Syed Ahmed was deplorable!! My car was recently totaled so I saw a white Optima online, dropped by to take a look but it was sold. Was shown a vehicle out of my price range so settled on something else although was incr...
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Dealer Response

I am sorry to hear you did not have a pleasant experience with Crowley Kia. It would mean a lot to our dealership if you gave me an opportunity to do my best in making things better. I would greatly appreciate if you can contact me to help me understand the si... Read more

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