Planet Honda
Customer Reviews of Planet Honda
Smooth, No Pressure to buy, FIVE stars!
byon 08/22/2022
Dori was very knowledgeable and helpful during my experience! She answered all my questions honestly and helped me pick the best option in my price range. The whole process was very smooth and I never felt pressured to buy! I am very happy with my new car :) I highly recommend Planet Honda's location in Golden!!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Don’t trust them!
byon 02/10/2024
I just bought a Honda CRV at Planet Honda a few weeks ago. Luckily, I took the car to my mechanic where he discovered there was no transmission fluid in the tank. So I took it back to planet Honda and they just said it was OK and added some fluid. When I asked to talk to the sales manager Orlena Lutz about this I was told she was at lunch so they gave me her card and said to send her an email. I sent an email with some concerns because they also promised me that they would replace the windshield due to a big chip. I still have not heard back from them. I wouldn’t recommend it, but if you do purchase here, take your car to a mechanic and if these guys promise you anything, be sure to get it in writing because they will lie to you and then completely ignore you once the sale is complete. I was a returned customer as well which makes it even more disappointing. I will never go back to Plant Honda again.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
CR-V is quiet now
byon 11/01/2023
Appointments are on time. The service techs listen to you.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
The Switch
byon 02/03/2023
I bought my 2023 HRV from another dealership,but when I needed the 1st service I chose Planet Honda, honestly because of your location. You being closer. I was extremely pleased with the service dept. , personnel and the pleasant feeling inside the wait area. Kinda wish I bought the car here, however I will get all work needed done here. You guys are good.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Smooth, No Pressure to buy, FIVE stars!
byon 08/22/2022
Dori was very knowledgeable and helpful during my experience! She answered all my questions honestly and helped me pick the best option in my price range. The whole process was very smooth and I never felt pressured to buy! I am very happy with my new car :) I highly recommend Planet Honda's location in Golden!!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Least Stressful Car Sales
byon 05/31/2022
I am so happy and pleased with our decision to visit Honda and purchase a car! After a long day of stressful car shopping, we finished at Honda. I was very stressed out but our sales rep, Frank was so calming and inviting and his no-pressure attitude brought me back down in stress. He was very knowledgeable and helped us make a decision that was great for our (growing) family. We love our new Pilot and feel like it was the best purchase decision for us! Thank you all at Planet Honda!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Very informative!
byon 03/13/2022
Jeff P took the time to show me how to operate all the special gadgets on my new car and he made me feel like I can call or come by if I have a question.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Best new car buying experience ever
byon 02/18/2022
No pressure, no haggling, fair trade in. Nik was very knowledgeable and a pleasure to do business with.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
sales professional
byon 02/14/2022
Neil Goodson was my sales rep.. He was very patient and knowledgeable in relating the features of the car.neil interacted quite well with me and was an extremely well versed about the crv's positive aspects. most importantly, he is a genuinely nice person, which made the experience very pleasant. i would gladly recommend him to person's i know who are in the market for a new car.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Great staff
byon 12/20/2021
My salesman was Nikolas and he was able to put my name on the list and accept my deposit for the CRV I purchased, and he kept me updated when the vehicle arrived to the dealership. He put the CRV on hold for me to come in and sign paperwork. Although, he told me he wasn’t able to make it on the day I signed papers, so his colleague Ashley filled in and took care of the paperwork. So far, I am loving my new CRV!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Great experience at Planet Honda leasing a 2022 Honda EX-L Hybrid
byon 11/13/2021
It was hard to find a new hybrid during the pandemic. The best deal was from Planet Honda, Golden CO. No pressure, just service. The offer and service from consultant Brad Nudall beat that of the other Honda dealers in the area. Good job Brad! I plan to be back in the future. Patrick Ahlstrom
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Great job
byon 10/25/2021
Makenzie Todd was a big help with buying this truck.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
new tires
byon 10/21/2021
great customer service as usual!! Took about 45 minutes longer than expected My online quote I received a week prior to the appointment was $200 less than what the total came to once the job was done but they did honor my quote.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Speedy & Helpful
byon 10/19/2021
I called and wanted the out the door pricing on the vehicle I was interested in. Jim was nice and emailed the entire breakdown of the cost with all fees, taxes, etc. noted. I told him I only had about an hour to come in and when I arrived he and Neil had the car ready and the paperwork prepped already for me. I was in and out within the timeframe I needed and the car is great!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Great Sales Experience!
byon 10/08/2021
Low key...no hassle... Easy to buy a car from this dealership!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Planet Honda is the way to go!
byon 10/03/2021
Couldn’t have asked for a better car buying experience. My girlfriend and I went in- not expecting to purchase the same day- but were amazed by the courteous and professional customer service of Dori Smith. She made the process as simple and seamless as possible! Would definitely recommend Dori and the team at Planet Honda.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Quick and seamless process
byon 09/27/2021
Ricky was professional, knowledgeable and helpful. The car is used but in excellent condition! The whole process was smooth.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Chris took care of me!
byon 09/22/2021
Super dealer. Have bought three Hondas there and they have done all the service on them, going back 12 years. Never a problem or a hitch. On September 21, 2021, Chris was my service advisor and he was a pleasure to work with: polite, friendly, very efficient, and did all he could to make my visit pleasant.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Great experience
byon 09/08/2021
Very honest and easy to work with
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Great Job
byon 09/07/2021
Derek Coleman was super helpful and made buying a car a great experience!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Neil is AWESOME
byon 08/18/2021
My experience at Planet Honda was the best!! My last car purchase was at Subaru and the experience was not good at all. I called Josh as our business sometimes works with Honda and Hyundai. He recommended Neil. Neil spent a lot of time assisting me to find the right car. He was very patient and always answered my questions. I was buying a used car due to mine being totaled. They were waiting for a part and it took about 4 weeks. Neil called me at least twice a week to keep me updated and was always there when I came by to "look at it again". Everyone I came in contact with was always instantly asking if I needed help, checking on me while I waited and was always pleasant. I would recommend anyone looking for a car to Planet Honda or Hyundai. I ran into Josh at my place of business and he asked me all about my experience with genuine interest. You deserve 10 stars, but they weren't available.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Planet Honda made getting a new car so easy!
byon 07/26/2021
Planet Honda made getting a new vehicle so easy. I will be back again. The facility was clean and very nice. The staff was astounding.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
