John Elway Chevrolet

by David M. on 02/23/2024

Car maintenance takes time, effort, and coordination and having a service advisor you can trust to reliably guide you through the process makes all the difference. I can always count on Dimitrios to give great advice and great service

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by Stanley on 02/07/2024

Best experience buying a vehilce I have had. Jason form the sales team was awesome, he made sure to keep me in the loop during the entire process and made was patient with my questions and concerns. He made sure to spend time showing the features and how everything worked on my new vehicIe. Mike in finance was great and also patient with my questions. He took time to explain each document and that I understood as well. I felt like part of the team and not just a customer. John Elway will get great reviews and references form me for anyone looking to purchase a new vehicle.

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by Priscilla on 04/16/2023

They fixed the problem and since then my cars been running good

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by Agustina on 02/23/2023

I think her name was Denise. She ensured to that I felt comfortable and getting my vechile service in a timely matter by providing updates to me! I really appreciated her!!! Nice job!!

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by Art1234 on 02/21/2023

Made appointment for oil change, and Service Advisor Don tried to sell me $300 of additives, I settled for $45 worth of additives at the time of the call. Took the car for oil change on 2/11. I got the impression that Don and/or the mechanic tried to swindle me into a costly and unnecessary enginge repair. After about an hour being there, Don said the mechanic told him there is an oil leak and asked if I wold authorize $13 dye. Of course I authorized and added that I have Mechanical Breakdown insurance, that I would want to make sure any problems get taken care of (as an afterthought I believe Don understood that an inspector from insurance was a possibility). Don said the mecahnic wiped the leak area clean. I asked which side of the engine did he wipe? Don said he doesn't know. I told him to please ask the mechanic so I can keep an eye on it. He said he would. 10 minutes later, Don said the car is ready. I aksed again which part had the mechanic cleaned? He again said he didn't know. I asked to find out. He called the mechanic, and the mechanic said left front side. I thanked, and left with understanding that I would come back for them to check on the dye leak. But Don sent me away without trying to even arrange for a return to have the dye checked (there was no charge for the dye on my bill, so I even suspect they did not even put the dye in). When I got home, I noticed that the notes had two leaks reported: Break Line and Engine. I called Don back and he said that the Break Line comment was an error he just could not remove it. Something in the whole experience did not instill trust in Don and the mechanic (telling me abuot wiping a leak clean 1 hr after I was there, and in 10 minutes the care was ready, not following through about where the mechanic had actually wiped clean, the break line leak comment in the notes). Took the car to Bozarth Chevrolet on 2/14 and told them the whole story. Upon inspection they found the oil filter was loose, replaced the oil filter and did not charge me anything. So, the Elway mechanic who replaced the oil filter could not have noticed an oil leak upon inspection that is supposed to take place before touching the car (i.e., removing oil plug, filter, etc.). He knew there was an oil leak because it happened after replacing the filter, which means the car would have to be lowered from the rack and started. He couldn't tell the leak was from the loose filter he had just replaced? The leak was minor. That means he didn't have to wipe an entire side of the engine (Don said the oil was all over the place). Apropos, I never had any oil spots on my driveway, until after the Elway oil change on 2/11. Naturally, after Bozarth replaced teh filter on 2/14, I no longer get new oil spots (and I deliberately park in different spots to double check for oil leaks) . I would have never expected Grease Monkey (about whom many people complain) experience at an authorized dealer. And this is the 2nd negative experience with Elway Chevrolet. If this was football, the score would be Bozarth Chevrolet 21 : Elway Chevrolet 0.

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by Actual Buyer on 02/15/2023

Daniel Marquez, guest services, helped me throughout my entire FIRST time purchase of a GM product. I purchased the 2023 Corvette C8 convertible. Whenever I asked him for an update, concerning my position on the purchase list, he always researched my request and called me back with an update. When the car was in transit he called me to let me know. Tony Gomez, finance manager, walked me through all the dealer add on options. I was on vacation, in Costa Rica, right after I picked the car up and he was kind enough to wait the two weeks to wait for the balance for the rest of the deposit. The manager, Jason Somers, greeted me when I picked the car up and made me feel like I was now part of the John Elway Chevrolet "family". John Elway Chevrolet is one of the VERY FEW dealerships that STOOD BY THEIR WORD and did not add the extra "market upcharge" fee that MANY other dealerships were charging. The "market upcharge" was sometimes as high as $30,000.00! All in all this was a pleasant and enjoyable experience.

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by Donnytexas on 01/13/2023

Trevor was great. He helped me manage the supply chain issues buy a car and his knowledge came in handy.

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by Brian Cousins on 01/05/2023

I worked with Trevor Green - Sales, Keith Peer - Used Vehicle Manager, and Tony Gomez - Financing Manager. Every aspect (sales, negotiation, and financing) of my purchase at this dealership was perfect and really could not have gone better. I purchase a lot of vehicles, this is my 7th since 2016, and this was my favorite experience. Trevor has great knowledge and experience, and made my buying experience enjoyable. Keith was super easy to work with. Trevor and I did the back-and-forth to the manager bit a couple times, and then Keith came out and sat down with me to quickly get the deal done. Tony had the typical offerings you see at this stage of the purchase - extended warranty, vehicle protection, windshield, tires, wheels, etc. The difference for me here was Tony was flexible with the offerings, tailoring them to what I wanted. He also worked with me on costs, and the finance team got me a great rate considering the current state of used car loan rates. I give these guys an A+ rating and I will definitely be going to John Elway Chevrolet first when it comes time to buy a new truck.

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by Dwolf62 on 02/25/2021

Awesome experience! From the first visit I knew I would be buying my truck from John Elway. Great staff and I feel like I got a great deal! My forever dealer as long as I live in Colorado.

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by Amchotrod on 12/13/2020

Excellent service, was told up front that the parts were on backorder, had no problem waiting. They kept me up to date through the process and got the truck fixed up great.

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by Craig Erickson on 10/06/2019

*** Buyer Beware *** I bought a 2016 Ford Edge here and everything was good till after the sale. During the test drive the Sync 3 was freezing up and my salesmen said it just needed an update and they would have that done but it had to go to a Ford dealer. I bought the car and a few weeks later I finally got an appointment with a Ford dealer. They did a diagnostic on it to find out that the Ram was damaged by someone who tried to do an update not by a ford dealer. The Ford dealer called me to tell me it was going to cost $1500.00 to fix and that John Elway Chevrolet was only going to cover the diagnostic $180.00. I called John Elway and I was ignored by the sales department and the service department after calling numerous times I gave in and went to John Elway to find out why. I get there to have my salesmen open the door for me so I asked what was going on and he had me take a seat and wait for the sales manager. The sales manager only wanted to find a ways to get out of paying for any of the repair instead of helping me. After disputing for an hour he decided to cover half. So before my first car payment I had to pay almost $800 for a repair on a car that they sold me. I personally would avoid John Elway Chevrolet at all cost.

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by tiffanyb13 on 08/24/2018

Taylor was great! He was very helpful, showed me a variety of options, and jumped through all the hoops needed to get me into my new car! Had a great overall experience with the dealership!

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by yazzmcv on 08/18/2018

Taylor was such an amazing help. He really went above and beyond to help me get out of a crappy deal with a previous dealership. I learned a lot and also left feeling reassured and happy I came!

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by Kylecurley on 08/10/2018

Taylor even gave me a ride here. He was able to beat an amazing deal and quickly! The entire process was clear.

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by Soldier2269 on 07/14/2018

The staff here is top notch. Taylor was a real professional in this process getting me the perfect vehicle. I would recommend speaking to him to get the vehicle you are after. He was amazing in every aspect to work with.

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by Bridgettef on 07/10/2018

Taylor did an awesome job of finding my family a vehicle that fit our price range and needs. Definitely recommend going to him for your next vehicle! He was great to work with.

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by Spencer65 on 07/10/2018

Taylor Yates made this a simple process and communicates well. I will be back in the future when I am ready to replace my truck. Easily a future manament position

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by Thomas1 on 06/16/2018

Knowledgeable and friendly was my experience with Taylor Yates. When I buy another car it'll be from him.

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by Sophie188 on 06/09/2018

Taylor Yates was a terrific help in the car buying process - it was actually my first time buying a car, and he made everything go very smoothly. It was very reassuring to work with someone so well-informed and helpful. Definitely recommend this dealership!

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by Mpowner on 05/26/2018

Thanks to Taylor Yates, my wife and I had the easiest and most pleasant car buying experience ever. We drove up from New Mexico to get a great price here with Taylor helping us set everything up over the phone, and when we came in everything went very smoothly.

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by hpowner on 05/26/2018

We used the Costco Auto Program to locate a dealer with inventory and worked with Taylor Yates every step of the way. He made everything super easy for us, especially coming from Albuquerque to Denver to make the purchase. Highly recommend this dealership, especially Taylor!

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