Tuttle-Click Tustin Chrysler Dodge Jeep Ram
Customer Reviews of Tuttle-Click Tustin Chrysler Dodge Jeep Ram
Beware of this dealership they will say anything to get you to sign!!!
by 10/06/2015
onOn 9/22/15 I purchased a New 2015 Jeep from Tuttle-Click Irvine Chrysler Jeep Dodge. During the purchase negotiations and after discussing financing options with the fleet Manager Hugh Diamond we decided on a price and that we would lease the vehicle. We made it clear to Mr. Diamond that we may want to pay the vehicle off early and were assured there would be no issues. Of course it was all a lie something you would expect from a used car salesman I guess but not from a fleet manager of a large automotive group. Here are the issues that were promised or lied about that everyone who is thinking of buying a vehicle from any Tuttle Click dealership should be aware of. 1. I was told that I would be skipping my first payment and would not have a payment for 60 days. This was just a sale tool to get me to sign and was a complete lie. One week later I received my first payment statement from the finance company and it is due 10/22/15 30 days exactly after the date of purchase. 2. I made it clear to both Hugh and the finance manager that I may pay this off early and was assured that would not be an issue. I am now being told by Ally Bank that there are early payment penalties. Also I am being told on top of the penalties the only option is to pay all the lease and residual up front to pay off this vehicle? So instead of paying $40,500 the agreed upon price and thlees the $6800.00 down, plus $1000 Truecar Cash leaving a balance of $32,700 plus tax and fees? My payoff would be $43,000 thats $2,500 more than the negotiated price and I would lose all of my down payment? It is just simple sales fraud and lies and all buyers should beware of these guys. 3. Just to add insult to injury I was reviewing my sales contract trying to find where it discloses a pre-payment penalty or any of these lies and there in the fine print was a $595 dollar junk fee that was never discussed, agreed, or any part of the price negotiation? Even Trucar.com and all the other auto sites tell you this is a scam and junk fee? Once you are done and there is an issue no one will call you back? Beware of this entire group!
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No
Definitely visit Tustin Tuttle Click Jeep Chrysler Dodge!
by 09/21/2015
onAbe was so nice and was willing to make something work. He's really too good as he talked me into a much nice vehicle than what I was originally looking for.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Review
by 07/02/2015
onI liked Arnold and the way he went about selling the Jeep Grand Cherokee to us. The car sells itself and Arnold's knowledge about the vehicles and soft sale style give a buyer everything they need to feel comfortable and make the purchase.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
no pressure sale
by 06/06/2015
onSales team was very helpful and friendly. No pressure sale. I was not rushed into a decision. Felt as though the whole team involved (George, Al, David, Tony & Brett) were there to help me make the best decision and have the best experience. Good energy between the guys made for a fun experience as well.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
My Jeep
by 05/15/2015
onI liked my sales representative....Paul Manley. He was kind, helpful, not pushy at all, and just an all around pleasure to work with. He made the experience enjoyable and seamless. When we decided on the car....it did not take hours to do paperwork either! That was fantastic.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Exceptional, honest service!
by 04/24/2015
onWithout an appointment, I had a really great experience working with Rudy at Tuttle-Click Jeep yesterday. He was quick to summarize my needs/wants, get me in front of the select vehicles I wanted to check out, and we were able to find a car on the lot that I wanted to take home. Thereafter, we were able to put together a deal that leveraged a Price Promise special offer, and within 3 hours of walking into the store I was the owner of a beautiful new White Grand Cherokee. Rudy and his team made it a very low-stress trip to the dealership. Highly recommended!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Very Happy
by 03/29/2015
onRight when I arrived at the dealership George Boyadjiev approached me and asked if I needed help. He showed me the Jeep I was interested and never did I feel pressured from him to make a decision right away. Once I decided which jeep I wanted we went inside and worked on the paper work and that's when I met Johnson King. Mr King was very polite and made sure I understood what was going on. I loved the way both of them treated me while I was at the Dealership. I had gone to several dealerships prior to going to Tustin and I was prepare for a "fight" and a bunch of negotiating but none of that was necessary with both Georgie and Johnson. I was very please with the overall visit and very happy with my purchase.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Salesman was great.
by 03/19/2015
onAfter shopping 4 different dealerships and being very unhappy dealing with high pressure salesman who had a lack of knowledge of their products. Alvaro Madrigal knew the product worked with me to keep in my budget and was the opposite of what I dealt with at all the other dealership.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Best Sales People Are At Tuttle-Click In Tustin
by 03/05/2015
onSales person Rudy Olmos quickly addressed all of my concerns and questions; and even anticipated a few. He truly went above and beyond. I have recommended him to people at work already.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Best Experience!
by 02/07/2015
onEveryone from the moment I pulled in was incredibly welcoming and friendly. They made me feel comfortable and made trading in my lease extremely easy and pleasant. They made sure I knew all of my options and what was expected of me. I didn't feel pressured or nervous. It was the best experience at a car dealership I've ever had
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
2015 Jeep Wrangler Unlimited Sahara
by 12/19/2014
onSalesperson was extremely positive, responsive and professional. He made it clear that he wanted to sell me a car and was willing to do the work to do so. Finance manager was very accomodating. Helped work through the payment method to make it really easy on me. Great dealership.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Review
by 12/19/2014
onRudy the sales associate I was working with really made the effort to see what I was looking for in a car and made recommendations based on my need.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Tuttle Click Tustin
by 12/19/2014
onArnold was a pleasure to work with. He made the process smooth and easy. He was awesome to do business with.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Great Buying Experience
by 11/20/2014
onThe people were great. Alvaro was extremely helpful. Johnson was very helpful as well. It was a great buying experience.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Tustin Dodge- Rudy Olmos
by 10/23/2014
onMy sales rep. Rudy Olmos was of great assistance and make my experience pleasant. Typically hate the process, but he ensured ti was smooth and quickly as possible. He was very honest and had an upfront approach, which facilitated my decision to purchase my charger from you guys.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great customer service
by 10/18/2014
onEddi was ver supportive, kind and willing to make a good deal for us. The whole staff helped us to make things quick and easy
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Paul Manley was great!!
by 10/13/2014
onPaul knew exactly what type of Jeep I wanted. He was good at reading me and my family. He didn't waste any of our time. Very friendly and personable. I would buy another car from him for sure.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
New Grand Cherokee
by 10/03/2014
onMy salesman, Alvaro Vera, was great to deal with. He was calm, professional and explained everything very well. He was extremely knowledgable. I have never had such a nice experience buying a new car.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Erin Steele/jeep patriot purchase
by 09/16/2014
onJR listened to everything that I had to say about the car i wanted and the price I wanted to pay and he made it happen for me
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
My experience at Dodge
by 09/16/2014
onThe salesman was very knowledgeable about the type of vehicle I wanted to purchase. I didn't feel pressured at all. I knew all along I wanted to purchase the vehicle I ended up purchasing but he let me take my time and was patient with me. I appreciated not being pushed into something. Overall it was exciting to finally be in my dream car and I felt like I received a great deal to top it off.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
2015 Jeep Wrangler Rubicon purchasing experience
by 09/10/2014
onI was greeted by Kevin D. at the dealership, and he helped me place an order for my 2015 Rubicon. There was never any time when I felt pressured or uncomfortable through the purchase experience. The Rubicon came as promised with everything I had asked for. His communication with me throughout the process via email kept me in the loop. Overall, I was very pleased with the whole transaction, and I would not hesitate recommending any of my friends or family members to get their next car from Tuttle Click.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
1 Comments