Concord Honda
Customer Reviews of Concord Honda
New purchase of 2024 Ridgeline
byon 05/06/2024
Our needs from a vehicle have changed from a typical SUV to PU truck for small and minor hauling. We found the Redgeline is the hybrid of SUV and PU Truck - just what we need.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
New purchase of 2024 Ridgeline
byon 05/06/2024
Our needs from a vehicle have changed from a typical SUV to PU truck for small and minor hauling. We found the Redgeline is the hybrid of SUV and PU Truck - just what we need.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
New owner
byon 05/05/2024
we had a very pleasant efficient and successful sales experience
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Tire replacement
byon 05/04/2024
Had to get all my tires replaced and Kenji was super helpful and knowledgeable. I don’t know much about cars and he was patient with me, answering any questions I had.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? Yes
Jazmin Varela
byon 05/02/2024
I had a great experience in this dealership, since I get there the personal was very nice and welcoming. The salesman kept me informed along the financing process, which made me feel comfortable in the process of buying my new car.
- Recommend this dealer? Yes
- Did the dealer honor all commitments made? Yes
2 Comments
Totally Recommend Concord Honda!
byon 04/25/2024
we were very pleased with every aspect of Concord Honda from the professionalism of the salesman Mike to finance and to everyone that greeted us along the way. When we are ready for another car purchase, we will definitely be going back to Concord Honda and looking for Mike!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
2 Comments
Great Service
byon 04/24/2024
Jenny helped me with my appointment and answered all my questions.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Good job
byon 04/24/2024
They did a good job but I have to go back the second time because of things not communicated from the beginning. Grateful that they accomodated me right away and answered all my questions. It was a learning oppurtunity for me to know more about my care and how to take good care of it…
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Purchase HR-V -2024
byon 04/23/2024
Our experience at Concord Honda was great. AnnaMarie was helpful, courteous and knowledgeable. She took her time to explain any of our questions and was not pushy with the sale. For sure recommend this place.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
2 Comments
Quality has definitely gone down
byon 04/17/2024
Overall I’m pretty upset with concord Honda services. I purchased warranty with my vehicle when I purchased it back in 2016 and I was repeatedly told I didn’t have any so it felt like a waste of money. Fast forward to 2024 I get told that I actually did have warranty the whole time and it expired in 2022. There was nothing offered to me for this mistake other than “oh sorry the person who told you you didn’t have warranty was a b***” now my ac compressor went out and I’m being charged a ridiculous amount because it is not covered by any type of warranty. How does the ac compressor go out on a car that is less than 10 years old? I’ve repeatedly had ac issues with my vehicle. I thought Honda was supposed to be reliable but now I will make sure my next vehicle is a Toyota
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
2 Comments
Car buying
byon 04/13/2024
Good experience with Leo Hawkins. He listened to my wants and needs and made sure i wasn’t there all day.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Ali sales person
byon 04/12/2024
Thank you very much you made my life easy
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
2 Comments
Number #1 service department in the Bay Area
byon 04/12/2024
Excellent customer service. Kenji the service advisor that I had a pleasure with working with was the most helpful and honest person to work when bringing in my pilot for service. Also had a pleasure with working Tim the service manger. Tim came out of his way to talk to me about the situation that my vehicle was encountering and make sure the vehicle was going to be fixed in a matter of time and he did.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
2 Comments
Excellent Service
byon 04/12/2024
The service representatives Ashley was truly a professional! She knows what is best for the customer, cares, patient to explain all options and courtesy. Highly recommended to anyone who needs Honda car’s care.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
2 Comments
2023 Honda Accord
byon 04/11/2024
I recently had my both of my cars, 2023 Accord and 2023 CRV's oil changed at Concord Honda service center, and I couldn't be happier with the experience. The staff was friendly and professional, and they completed the service quickly and efficiently. Not only did they change the oil, but they also checked other vital fluids and components, providing me with peace of mind. The waiting area was clean and comfortable, making the short wait enjoyable. Overall, I highly recommend this place for anyone in need of a reliable and hassle-free oil change service.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
2 Comments
New car
byon 04/10/2024
Got my 2024 Honda Accord. It was fast and easy. Carolina was great !
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
2 Comments
BEST CAR DEALERSHIP & SALES PROFESSIONALS EVER!
byon 04/07/2024
Excellent service...Fantastically cordial & informative ready to assist & please customers, sales representatives....Will without a doubt get you the BEST deal on a new or used automobile without the pain of haggle....Not to mention COMFY leather couches with A BIG SCREEN T.V. AND all you can drink TEA and or COFFEE of your choice! What's not to LOVE!?
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
2 Comments
Great service
byon 04/07/2024
Jose did a great job at attending my family and I when purchasing a new car.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
2 Comments
Highly Recommend!!
byon 04/07/2024
Got my 4th lease today from Ali and I can’t say enough good things about him or concord Honda. I moved out of the area years ago but still come back just because their service and sales team are spectacular.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
2 Comments
Extended service delay
byon 04/06/2024
Took my car in on a Friday for an oil change. Was told it would take 2hrs. They mentioned that my shocks needed replacing so I OK'd that. 2hrs pass and I ask for the shuttle to take me home because I figure they need more time and I have to get to work. As I'm leaving I get stopped by the Honda worker and am told they're missing a part for the shocks and that they'll have it tomorrow (Saturday). I say OK and agree to let them hold my car until the next day. It was an major inconvenience because I had a wedding dress fitting appointment on Saturday and needed my car to drive to it. I get a call Saturday and they said they got the parts but it was still missing a piece and with the Easter holiday, they wouldn't get it until Tuesday. I say OK and they continue to keep my car. Tuesday comes around and at noon I ask when my car will be ready because I have a dr appt later that day and need to be able to drive to it. They call me back and say they still don't have the part and it's a critical part and my car is already taken apart and now we have to wait to see if the part will deliver the next day (Wednesday). The whole experience was incredibly frustrating especially because I incurred extra costs for having to Uber around everywhere for my dr appointment and dress fitting. (About $200 in Ubers). Then when I finally am able to pick up my car, I contact them to schedule a shuttle to pick me up at 11:30. And when I get there, the person I've been working with is out in lunch. Overall just extremely disappointing service. Sandra was kind and I know a lot of this was out of her hands. But I'm worse off for having taken my car here. In top of that, I got my car back and there was black stuff on the inside of the car. Like they got the inside dirty with something?
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
2 Comments
Car Maintenance Service
byon 04/05/2024
I have always had very good service at Concord Honda. This particular visit was no exception. Very friendly and professional staff, they explained everything in detail, they kept me updated on status, and they were accurate on the amount of time it would take to finish all of the maintenance.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
2 Comments
New tire
byon 04/04/2024
Excellent costumer service ,excellent work and very helpful service thank u Jaeson Leano
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
2 Comments
2 Comments