Concord Honda
Customer Reviews of Concord Honda
Car buying review
byon 05/09/2024
Ali at Honda Concord is your guy! Quick easy and no stress when buying at Concord Honda. Emails/text were quickly answered and I never felt pressured to buy anything.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Smooth and Easy Transaction
byon 05/09/2024
I booked a last minute appointment at the Concord Honda and everything went by smoothly. I was assisted by Jenny and my car was taken care of as usual. This ks the best service center in the East Bay!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Car buying review
byon 05/09/2024
Ali at Honda Concord is your guy! Quick easy and no stress when buying at Concord Honda. Emails/text were quickly answered and I never felt pressured to buy anything.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Service
byon 05/09/2024
The service at Concord Honda has always been exceptional. My wife and I both have Honda’s, each and every time we have needed service it has been easy to schedule and great turn around. Wasif has always been our service representative and he has always took care of our vehicles and the time to explain service's done to our vehicles.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Concord Honda had what I wanted
byon 05/08/2024
Large inventory, no bait and switch, pretty straight-forward experience. You may not get the sales associate you scheduled with.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
New tire
byon 05/06/2024
Good pricing
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
2 Comments
Express Oil Change
byon 05/06/2024
Concord Honda always does an exceptional job on all my vehicles. The staff is always professional and they take great care of my cars.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
2 Comments
New purchase of 2024 Ridgeline
byon 05/06/2024
Our needs from a vehicle have changed from a typical SUV to PU truck for small and minor hauling. We found the Redgeline is the hybrid of SUV and PU Truck - just what we need.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
2 Comments
New owner
byon 05/05/2024
we had a very pleasant efficient and successful sales experience
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
2 Comments
Tire replacement
byon 05/04/2024
Had to get all my tires replaced and Kenji was super helpful and knowledgeable. I don’t know much about cars and he was patient with me, answering any questions I had.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? Yes
2 Comments
Jazmin Varela
byon 05/02/2024
I had a great experience in this dealership, since I get there the personal was very nice and welcoming. The salesman kept me informed along the financing process, which made me feel comfortable in the process of buying my new car.
- Recommend this dealer? Yes
- Did the dealer honor all commitments made? Yes
2 Comments
Totally Recommend Concord Honda!
byon 04/25/2024
we were very pleased with every aspect of Concord Honda from the professionalism of the salesman Mike to finance and to everyone that greeted us along the way. When we are ready for another car purchase, we will definitely be going back to Concord Honda and looking for Mike!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
2 Comments
Great Service
byon 04/24/2024
Jenny helped me with my appointment and answered all my questions.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Good job
byon 04/24/2024
They did a good job but I have to go back the second time because of things not communicated from the beginning. Grateful that they accomodated me right away and answered all my questions. It was a learning oppurtunity for me to know more about my care and how to take good care of it…
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Purchase HR-V -2024
byon 04/23/2024
Our experience at Concord Honda was great. AnnaMarie was helpful, courteous and knowledgeable. She took her time to explain any of our questions and was not pushy with the sale. For sure recommend this place.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
2 Comments
Quality has definitely gone down
byon 04/17/2024
Overall I’m pretty upset with concord Honda services. I purchased warranty with my vehicle when I purchased it back in 2016 and I was repeatedly told I didn’t have any so it felt like a waste of money. Fast forward to 2024 I get told that I actually did have warranty the whole time and it expired in 2022. There was nothing offered to me for this mistake other than “oh sorry the person who told you you didn’t have warranty was a b***” now my ac compressor went out and I’m being charged a ridiculous amount because it is not covered by any type of warranty. How does the ac compressor go out on a car that is less than 10 years old? I’ve repeatedly had ac issues with my vehicle. I thought Honda was supposed to be reliable but now I will make sure my next vehicle is a Toyota
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
2 Comments
Car buying
byon 04/13/2024
Good experience with Leo Hawkins. He listened to my wants and needs and made sure i wasn’t there all day.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Ali sales person
byon 04/12/2024
Thank you very much you made my life easy
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
2 Comments
Number #1 service department in the Bay Area
byon 04/12/2024
Excellent customer service. Kenji the service advisor that I had a pleasure with working with was the most helpful and honest person to work when bringing in my pilot for service. Also had a pleasure with working Tim the service manger. Tim came out of his way to talk to me about the situation that my vehicle was encountering and make sure the vehicle was going to be fixed in a matter of time and he did.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
2 Comments
Excellent Service
byon 04/12/2024
The service representatives Ashley was truly a professional! She knows what is best for the customer, cares, patient to explain all options and courtesy. Highly recommended to anyone who needs Honda car’s care.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
2 Comments
2023 Honda Accord
byon 04/11/2024
I recently had my both of my cars, 2023 Accord and 2023 CRV's oil changed at Concord Honda service center, and I couldn't be happier with the experience. The staff was friendly and professional, and they completed the service quickly and efficiently. Not only did they change the oil, but they also checked other vital fluids and components, providing me with peace of mind. The waiting area was clean and comfortable, making the short wait enjoyable. Overall, I highly recommend this place for anyone in need of a reliable and hassle-free oil change service.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
2 Comments
New car
byon 04/10/2024
Got my 2024 Honda Accord. It was fast and easy. Carolina was great !
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
2 Comments
1 Comments