California Dealerships - Jim Falk Lexus of Beverly Hills of Beverly Hills California
Print | Edit this listing

Jim Falk Lexus of Beverly Hills Sales Reviews

  • 9230 Wilshire Blvd
  • Beverly Hills, CA 90212 (map)
  • (855) 549-1337
  • Chat with Dealer
  • Awarded in 2016, 2017

Sales Reviews

Sort By:
Sales Rating Horrible dealer to purchase a car. Written by dolphin542 on 05/19/17 12:30:19 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

This is a horrible dealership. Bought a car for 3 moths, no license plate yet. Call 15 times to DVM specialist, sale manager, left 8 messages for status, no response. nada... zero response. So disappointed. Beware, once you get the car, you are on your own. Good luck and have fun waiting 2-3h...
Read the full review

Sales Rating Problem resolved Written by hope2017 on 03/25/17 08:57:08 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

I would like to thank Mr. Phelps and Mr. Na for helping me to resolve the problem. Mr. Na is a great salesperson, he cares and goes all the way to help his clients. I hope that, it continues to give positive impressions to the clients they serve as this is the only way to build up a strong busines...
Read the full review

Sales Rating Not an honest dealer Written by jiggleman on 02/07/17 05:33:23 PM PST
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

This is for used cars only. Buyer beware. I bought a used IS350 which had a clean carfax and dealer said was not in an accident. My brother (who used to deal with salvage cars) told me the cars been in an accident and the front fender and door has been replaced and repainted. You can tell because it...
Read the full review

Sales Rating Professional and friendly Written by OAC7OAC on 03/13/16 11:18:35 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I'll definitely buy from this dealership again. Very (family) friendly, helpful and professional. Ask for Georgio. He's the best!
Read the full review

Dealer Response

Thank you for sharing your positive experience! It is great to hear Georgio helped make your vehicle purchase amazing. He loves to help customers find just what they want and the great deal they need. Thank you again for your recommendation of or dealership ... Read more

All Comments (1)
Sales Rating Stereotype and horrible freaking service! Written by elmaestrodc2 on 03/03/16 01:00:10 PM PST
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

I walked in to this dealership because I found a used car they had for a very reasonable price. As i walked in to the lobby nobody attended me since I was not dressed in a suit and tie or whatever. I was wearing my work uniform. I had to ask for help in order to get some attention. I waited 20 mins ...
Read the full review

Dealer Response

Thank you for alerting me to this issue. On behalf of Jim Falk Lexus, I would like to apologize for your frustrating experience. The situation you’ve described is not typical for our dealership, and your feedback has been taken into serious consideration. Your... Read more

All Comments (1)
ADVERTISEMENT
ADVERTISEMENT