Royal Kia
Customer Reviews of Royal Kia
Felt like Family
by 05/02/2024
onDonovan and Humberto were so nice, so helpful and explained the vehicle so well. no pressure, no hard sales pitch. an overall great experience with wonderful people
Felt like Family
by 05/02/2024
onDonovan and Humberto were so nice, so helpful and explained the vehicle so well. no pressure, no hard sales pitch. an overall great experience with wonderful people
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Royal Kia in Tucson is the way to go! Pearl is the name of my new Kia Soul.
by 04/27/2024
onThere are several levels of support at Royal Kia. I started with an online chat and then Taylor Lawrence contacted me and set me up with someone with an iPhone so that we could FaceTime. From there everything went smoothly and within a week I had a new car delivered to my driveway. Good job!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Great service and personal assistance, polite and professional at all times
by 04/22/2024
onGreat service with polite and professional advisor. Thanks Dave.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
2024 kia
by 04/20/2024
onno pressure-
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Great Service, great people.
by 04/20/2024
onAlways get great service and kept up to date on progress of service.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Royal Kia Tucson is the Best!
by 04/18/2024
onI love the personalized service & the friendly staff. Loyal customer since 2010.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great Service
by 04/17/2024
onIt was easy to make an appointment and the work was done in a timely manner.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Would buy from here again
by 04/16/2024
onNot an aggressive sales policy. Ask questions and listened to the answers
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Thanks
by 04/12/2024
onThe work gets done ask promised.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great service! This is why I love coming here!
by 04/11/2024
onEveryone was really helpful and polite. Eddie the service advisor was great. Explained everything in detail and they even fixed a recall the car had! I didn't even mind waiting for it since they have a nice setup for customers!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
First Class
by 04/05/2024
onRoyal, and our salesman David provided the very best car buying experience we have ever had. On a 1-10 scale 20! Superb.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Recommend
by 04/02/2024
onHelpful advisors, reasonable prices, I feel like I'm treated fairly and with respect
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
James
by 04/02/2024
onA positive experience. We were helped soon after we arrived. Our salesman was kind and helpful.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
First time experience at Royal Kia
by 03/30/2024
onThe speediness of the installation and updates.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Excellent place
by 03/28/2024
onDave Loper was very helpful and the wait was not an exorbitant amount of time. The pricing was not bad also!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Refreshing service department
by 03/26/2024
onWell staffed , knowledgeable and friendly
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Excellent experience
by 03/25/2024
onAll sales and management staff were so kind and supportive throughout the whole process.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Great Experience!
by 03/24/2024
onIsis Brown was EXCELLENT at communicating on everything from the test drive experience to the purchase paperwork. Also, Isis is amazing at listening & understanding the numerous questions I asked and fully answered each one with patience.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Awesome place to purchase
by 03/23/2024
onThe salesperson William was direct and made the purchasing process very comfortable.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Royal Kia Service Dept. -Excellent service!
by 03/22/2024
onVery professional, courteous, and efficient.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Thanks Dylan!
by 03/20/2024
onDylan was helpful and knowledgeable. I felt happy with my purchase and satisfied with the deal I received. Everyone from Taylor in scheduling tonNryan in derveice who helped me out when Inlockwd my keys in the car while on the lot, was fantastic. Thank you for making what can be a nerve wracking experience into a memorable customer experience that ended with the e car of my dreams. Thank you Dylan Nryan Taylor and Ethan!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
1 Comments