Larry H. Miller Toyota Peoria
Customer Reviews of Larry H. Miller Toyota Peoria
Awesome job
by 07/07/2022
onVery professional and beautiful job Specially Janel Thomas She exactly found for us what we’re have been looking for. Very beautiful personality and plus very professional Thank you 🙏
Customer service is A-1 “awesome sauce!”
by 10/12/2022
onLarry H Miller Toyota has one of the BEST service shops I have ever visited. They treat me very well and answer all my questions and concerns. They don’t sell me more than I need, and they treat both me and my car with respect. Well done, LHM Toyota of Peoria!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Dirty Service
by 09/18/2022
onCar attendant left dirt shoe prints every where. Oil was splattered all over the engine compartment and my car started to smoke when I left the dealership. My car was detailed the day before and they made it a mess.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Excellent Maintenance vehicle service
by 09/01/2022
onEasy to use website and schedule a service appointment with reminder of service. Service advisor Shakoda check in the vehicle was ready as indicated. Recommend vehicle needed other periodic maintenance service and service was schedule an appointment for to be perform.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Easy peasy lemon squeezy
by 08/23/2022
onI brought my Tacoma in for a comprehensive inspection and it was done in a few hours. Along the way, I received progress reports and updates via text messaging that I found helpful. At the end I was provided a comprehensive inspection report advising me of the condition of my entire truck. I feel like I have a much better understanding of the condition as well as the needs of my truck. The whole process was easy.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Fast and Reliable.
by 08/14/2022
onMatt took care of my car issues and everyone was on point with communication and so friendly. My car was ready quicker than anticipated.Hreat experience. Thank you!!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
2 Comments
Keeps my 2000 4RUNNER running great
by 08/13/2022
onDean in service really gets the job done. I get Cappuccino while I wait and the service is great!
Awesome job
by 07/07/2022
onVery professional and beautiful job Specially Janel Thomas She exactly found for us what we’re have been looking for. Very beautiful personality and plus very professional Thank you 🙏
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Great Service
by 07/06/2022
onAlthough very busy, their service department was very efficient and my vehicle was finished when promised.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Good service, no pressure!
by 07/06/2022
onTreats you well
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
2 Comments
Review Title
by 06/30/2022
onBrandon was very helpful getting me a good deal on my trade in and new used car.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
No pressure sales!
by 06/27/2022
onThey don’t pressure you. Dislike is sales person failed to confirm the truck had a certain function and didn’t have all the information regarding towing. I do want to emphasize to drive the vehicle, go around and look inside and outside. Ask questions.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Great experience
by 04/30/2022
onI brought a car from Larry H Miller Toyota. Very honest. Professional. No pressure. Trustworthy. I am very happy with my new car.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Silver Bullet
by 03/23/2022
onGreat experience!! Love my new Prius and thanks to Ron, Adam & Phil for your kindness & helpfulness during the whole procedure. Special thanks to my Service rep Rick Emerson for recommending Ron.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Friendly staff
by 03/22/2022
onJamie was friendly and personable. The finance guy i wired with seemed a bit cold.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Great salesman
by 03/09/2022
onAustin was a great salesman and helped me out! The process was smooth and easy!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Pleasant Buying Experience
by 03/07/2022
onWe worked with Salesman Godsey Tross and had a wonderful buying experience all the way around.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
RAV4 Toyota
by 02/24/2022
onI spent 25 yrs in customer service so I think that makes me an expert. If your selling a Toyota vehicle you better know everything about it or get the answer from your mgr. When the sales rep says idk then go find out. This tells me the sales rep has poor training & mgr has poor training or as we say in the corporate sales world poor knowledge, poor sale skills. I was disappointed w my experience with Larry Miller Toyota for this reason. I was picking up my car & still didn’t hv the answers to my questions. I didn’t find them to be the most honest either. Reminded me of those slimy corner lot dealers not what TOYOTA is suppose to represent. Larry this starts at the top with U and permeates ALL the way down. All they seemed to care about was my signature & money. I would bet my new RAV4 vehicle that this group is NOT achieving their numbers??? Customer service is everything & they failed me. If it wasn’t for having the RAV4 I was looking for I would hv gone somewhere else. Whoever is the GM at this Peoria location you Hv lots of work to do. My 1 sale is really 100 bc I’m not going to refer LARRY MILLER TOYOTA. If you think the sales rep didn’t do a good job, your wrong….you didn’t do a good job….when a sales rep says idk, that is the 1st big mistake, the right response to the customer is suppose to be, I don’t hv that answer, let me go find out, I’ll get back to U right after we are done looking, maybe write down your customer questions so u don’t forget bc all they hv in their head is selling the car not representing your best interests
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
1 Comments
Bittersweet Trade
by 01/30/2022
onAfter driving the same vehicle for 20 years, it was hard to give it up, but it was a well needed trade. I haven’t driven my 2022 Avalon long enough to elaborate on the likes and dislikes. However, the service was exceptional. The sales’ agent, Jerry in particular, was accommodating and efficient. No pressure. I am very satisfied doing business with Larry Miller Toyota.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Great people, easy transaction
by 01/20/2022
onThe sales rep Gerry was a great guy. Handled every step with professionalism and compassion. He introduced us to his sales manager, and he was upfront abs honest from the intimation through the negotiation and I’m hand finalizing the deal. Great over all experience. I would certainly consider buying my next vehicle from here again.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Bought my dream truck from Lance
by 08/20/2021
onHello, I walked in prepared to get a 4Runner. Have had several bad experiences here BUT THEN WE MET LANCE! He was very helpful and funny, knowledgeable about the products. I felt comfortable and felt that for once the sales guy was on my team. Changed my perspective and Got a truck of my dreams which was WAY BETTER than the 4runners in my opinion. Got a custom lifted Tundra instead. She has a few quirks I need to work out but I’m confident in Toyota to fix Thank you I love it!!!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Pleased with sales
by 08/09/2021
onI have purchased two vehicles from LH Miller Toyota, and have been pleased with the quick, fair and professional transactions.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Larry H. Miller Toyota has been in business for over 30 years! We sale, service and sale parts for all Toyota's! We have an excellent team of Certified Toyota employees that go the extra mile for every customer. With over 30 Service Technicians here 6 days a week we are able to assist your vehicle needs whenever you need. We also have a virtual dealership site at www.larrymillertoyota.com. Since we believe that being a part of our community is important we donate our time and money to our local school districts as well as participate in our community events! Next time you are out and about in our neighborhood, stop by, have a cup of vanilla coffee and enjoy a pastry on us!
1 Comments