Serra Nissan
Customer Reviews of Serra Nissan
Exceptional service
byon 01/03/2018
We decided to purchase a vehicle on the last day of the year and our sales person exceeded all of our expectations and made the purchase very relaxing and easy.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Great Experience
byon 05/17/2017
I was in a tough situation my 2012 car was totaled and of course, the money received was not enough to buy the car I wanted. So after checking numerous web sites, I made the decision to visit Serra Nissan. My appointment was with Rick Henry. Rick was very professional and listened to what I wanted in a car. He had patience in showing me the various options and at the end of the day, I walked away getting a beautiful Nissan Roque.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Great Experience!
byon 04/30/2015
We had a great experience at Serra Nissan last year when we bought our 2014 Nissan Rogue. Everyone was very friendly and helpful in answering our questions. The Rogue has saved us so much money in gas expenses! Highly recommend Serra Nissan -Tiffany McFall
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Worst ever
byon 04/24/2015
I was lied to, Serra gives false advertising. 4 hours of waiting for nothing.....everything they say is a lie! Have never been treated so badly!!
Outstanding!
byon 01/25/2015
These guys took a bad situation and made it much better! Outstanding salesman, outstanding service after the sale, outstanding overall experience!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Versa Note
byon 12/30/2014
Had a wonderful experience purchasing my vehicle here, is the first new car I have ever owned. The process was simple, no pressure. In and out in an hour and a half!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Not into gamesmanship
byon 12/27/2014
Not a good experience. Stereotypical car negotiation tactic. However, at my age (53) I looked at the first offer (which was not the final offer I am sure) briefly, stood up and walked away. I did have to go get my keys for my current car from the sales manager's office (another of the sales techniques used). Why do people dislike car buying? This is why. I suppose enough people will stand/sit and debate the process is the reason these tactics are still used. I am not one of them.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
Bought a Nissan Pathfinder Platium 2013
byon 12/15/2014
We bought our vehicle in November 2012. Everyone was friendly. Our credit was bad. They help us get finance. It took us awhile to get our car, my husband had to call the manager there who got us the car. Also we never got the tent we were promised. But overall buying the vehicle was pleasnt.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No
Great Dealership
byon 12/15/2014
Great experience buying from Serra Nissan. They did everything they could to help me buy a new car at my budget. I have been to service center twice and have been in and out in no time. Great Dealership
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Satisified
byon 12/06/2014
We bought a 2014 Pathfinder at Serra Nissan in Birmingham. Our salesman was great. He took the time out showed vehicles in our budget. He wasn't pushy but showed genuine concern. He wanted to get us the best deal for our money. It was an all day process and I'm totally satisified.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Im not good at buying a car.
byon 11/22/2014
Im not good at buying a car. I have never mastered the art of negotiation. I dont do well with bantering or haggling over a purchase of anything! Arguing is not my thing. Ive heard many horror stories by friends who have failed in attempting to negotiate a bargon. I sympathize with people who have never learned to bicker and quibble with a good salesman. However, I have recently learned that its actually unfair to label all car salesmen as smooth-talking, clever dealers of high-priced goods. When I bought my new car from Serra Nissan I wanted economy, efficiency, attractiveness, and the assurance that I was getting the best value for my money. I simply expected a bargain, and I didnt want to dicker over sticker price and automotive accessories with a glib windbag in order to make a purchase. I was surprised: At Serra Nissan my questions were answered by an individual who knew the product like the back of his hand. And, recalling my experience, I remember being gently guided in making a number of decisions. I never felt tricked, or pressured. Actually, I was reassured in every step of my transaction by an advisor who had my best interest in mind. At Serra Nissan I discovered that salesmanship is an honorable, uniquely skilled craft. I liked that. Ill be back. Serra Nissan has my recommendation!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Wonderful service!
byon 11/16/2014
My husband & I were expecting a baby at the time we went car shopping. We had bought a car from Serra Nissan 3 years earlier & knew we wanted to go back. We were on a tight budget so our sales rep. & the financial dept. Worked hard to make sure we got a nice family car. I have sent a co-worker to Serra Nissan & I suggest it to anyone who is thinking about buying a Nissan. We will go back there for our next vehicle, as well!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Happy with my service
byon 11/14/2014
I am nothing but happy with the service that I was provided when I purchased my Nissan Sentra a few months ago. They were straightforward and professional. I didn't intend on purchasing this particular car, but am happy with the purchase because I got a fair price for my trade in and for my new purchase. Thank you again Serra Nissan!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
My First Car
byon 11/13/2014
I purchased my first vehicle at serra nissan. I went in my senior year in college and asked for a affordable and safe vehicle, I was introduced to Sentra Nissan. A great choice in vehicle for those worried and safety. I have had my vehicle for over a year with minimum expenses for this vehicle; Thus far only having to pay for tire rotation and oil change.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
My Pathfinder
byon 11/13/2014
I purchased my Nissan Pathfinder back in July and I am really pleased with my purchase. I love the car and the space it has. I also love the hands-free phone, the satellite radio and the back-up monitor.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
very good car shopping
byon 11/12/2014
THe wife and I have had a very good time buying her car the saleman was first rate good guy we will buy again from Serra Nissan allen and treva cook jasper al
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Exceptional Customer Service
byon 11/11/2014
I just want to say thank you to the Sales staff as well as the Finance Dept. at Serra Nissan. Great customer service!!! I would recommend anyone to come to Serra Nissan to purchase a car...new or used!!! I'm a happy customer!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Purchase of a Nissan Sentra
byon 11/11/2014
The staff did a wonderful job to find me the vehicle I was looking for in my price range.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
Great place to buy a car
byon 11/11/2014
The experience was a good one. Overall I would recommend Serra Nissan to anyone looking to buy a car. The atmosphere is nice and the service department is also good. I am glad i bought my car from there.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
repeat customer
byon 11/11/2014
I have been buying cars from this nissan dealership Foe more than 3 years and i am loving the experience more and more. I have Had fun
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
great salesman
byon 11/10/2014
the best experience i ever had buying a car. aj giles is the best at what he does . the service dept is also great .thanks serra nissan!!!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
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