Used 2009 Buick Enclave Consumer Reviews
Used Enclave for sale
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Beware! Unreliable!
hchambley, 12/10/2014
updated 06/12/2016
2009 Buick Enclave CXL 4dr SUV AWD (3.6L 6cyl 6A)
98 of 100 people found this review helpful
I purchased my used 2009 Enclave approx. 2 years ago. Carfax report looked good and a friend of mine had one and loved it. I have loved and sang praises of my new car! I traded my 2009 Yukon XL for this car to save on gas and loved the downsize and savings. Since I purchased my Yukon brand new and never had issues, I opted out of the extended warranty on this car thinking I wouldn't have issues either. Boy was I wrong! Within a month one of the coil packs went out but it was replaced at no charge under dealership 30 day warranty. Six months later I started having transmission problems and my transmission needed to be replaced. Within two weeks of it being replaced started having other trouble and had to replace the throttle body. Since then I have had to replace every coil pack, the timing chain and everytime I get it fixed months later there are more problems.
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No Longer Own Ours... Buyer Beware!!!
sfreid1, 03/15/2014
2009 Buick Enclave CXL 4dr SUV AWD (3.6L 6cyl 6A)
28 of 28 people found this review helpful
When the Enclave is working properly, it is an excellent car. Quiet, comfortable, and fairly powerful for an SUV. However, there was rarely a time where everything was in proper working order. Our first major issue was the entire throttle body going out, which also caused the entire electrical system to crash, leaving us stranded on the side of a busy road, partially blocking traffic. This experience also gave us a chance to try out Onstar, which was worthless. The hazards also drained the battery after one hour, so they didn't work. After that, buttons snapped off, brakes needed replacement, transmission, and power steering prob. We just bought a fully loaded 2014 Infiniti QX60 and love it!
Engine failure with less than 50,000 miles
David Romer, 11/09/2016
2009 Buick Enclave CXL 4dr SUV AWD (3.6L 6cyl 6A)
37 of 38 people found this review helpful
I became aware of a transmission issue with this make/model of vehicle after purchasing the vehicle from my Wife's grandmother (first owner). The transmission felt like it was slipping and the service engine light came on so I attempted to drive the vehicle into the dealership, but ended up requiring a tow when the vehicle broke down on the freeway. The dealership found a broken rocker arm, opened the engine and determined that the engine required complete replacement (vehicle under 50,000 miles). I was told by the dealership that they could not identify the cause of the issue. GM offered to cover less than half of the cost to replace the engine (My bill will be $5,500). Once the engine is replaced the dealership will have to inspect the transmission and possibly replace the wave plate. My plan is to repair the vehicle, sale it, and never again drive a GM vehicle.
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Night mare
JK Mir, 12/21/2015
2009 Buick Enclave CX 4dr SUV (3.6L 6cyl 6A)
51 of 54 people found this review helpful
Bought it new 2009 1. All steering wheel hydraulic parts had to be replaced 2. Water pump went bad 3. Now transmission is gone.
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WORST CAR I'VE EVER OWNED
Lindsey, 09/16/2015
2009 Buick Enclave CXL 4dr SUV AWD (3.6L 6cyl 6A)
50 of 53 people found this review helpful
I bought my car in Feb. 2014 with 28k miles on it... A month later the steering wheel started making a whining noise. I took it to the dealership and they said "that is common with those SUV's" and this was when the recall on the power steering came out. So I said ok, what if I'm driving down the road and my power steering goes out? They said "then we will fix it." That's safe! Fix the problem AFTER something bad happens... And shortly after this I had to replace the water pump (@ $385- which was the 2nd time it had been replaced and my car still had less than 40k miles!) Then, on my way to work one day a few months later my car made a terrible noise so I pulled over... The timing chains broke (that's great for the transmission)... So I had those replaced under special policy. A few months after that... my car was running TERRIBLY. The transmission was slipping. I took it to another dealership and they fixed the 3-5-R plate under special policy but then I needed my A/C fixed as well as a coil and spark plug replaced. I ended up paying over $475 this time. A month or so later... 2 more coils and spark plugs needed replaced as well as the front engine mount. I was quoted over $1100 and my car has 62k miles on it currently!! I got the car back after the repairs and the 2nd time I drove it it is saying "LOW OIL PRESSURE. STOP ENGINE!" So I give up. I am trading it. I don't feel comfortable selling it to someone individually! I am SICK that I have to trade because I was planning on driving this for a very long time! I have 2 children and they LOVE the DVD player. I love the back up camera and we couldn't ask for anything prettier or better on the inside! When you have a car that you're going to lose over $10k on it really makes you disgusted with the company! I have contacted GM and they say "I will note your issues" .... It's like oh thanks. I'm glad you're taking the time to do that.. how about reimbursing me for all the money I've spent in repairs, tows, missed time from work because my car wouldn't start, etc. etc.??? I will NEVER buy another GM car! Worst company ever.
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Worst vehicle. STAY AWAY
Jeremy, 01/23/2018
2009 Buick Enclave CXL 4dr SUV AWD (3.6L 6cyl 6A)
13 of 13 people found this review helpful
Terrible reliability. Car was being repaired more than it could be driven. Normal maintenance guidelines were followed but the quality of this vehicle is horrendous. I will never buy a GM product again. No customer service support. Basically told they can’t help because it’s out of warranty. Shocks/struts, wheel bearing, steering pump failed at 60,000. Transmission began leaking right after. Coolant leak and heater failure at 80,000. That’s just some of the problems.
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Never again GM
Lisa, 08/09/2018
2009 Buick Enclave CX 4dr SUV AWD (3.6L 6cyl 6A)
19 of 20 people found this review helpful
We bought our 2009 Buick Enclave from a shady dealership, didn't know that at the time. It had 95000 miles on it. We loved the way it looked and we liked the way it drove. Paid way too much for it. Immediately took it to Buick because of a hesitation problem when accelerating. Was told that there were no problems. Had it for approximately a year when we found out that it needed the timing chain replaced. Took it back to Buick and were told because it was 4000 miles over the special warranty that we would have to replace the timing chain ourselves. Even though I explained that I had brought the truck to them immediately after buying it because of the same issue but they still refused to honor the special warranty. Couldn't afford to fix the problem immediately and drove it for another 9 months until it could not be driven anymore. Took it to the dealership we bought it from and they did the work on it. 3 days after getting it back the transmission blew. And since it has been one chronic issue after another. Granted the car now has 206, 000 miles on it but in this day and age that should be nothing for a car, not a $40, 000 vehicle. We are now completely upside down on our loan after putting in over $10, 000 in repairs which has included the engine control module, power steering pump, alternator, ignition coils, CV axle, catalytic converters, O2 sensor, and more. And we are now certain that we need another transmission. As soon as we can come up with the money we are turning the car over to the bank and going back to the reliable vehicles, Honda. GM sucks and I will never buy another product from them again. Not only do they put out poor quality vehicles but their customer service is awful.
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Beautiful / Horrible
Herb Walstreet, 12/01/2015
2009 Buick Enclave CX 4dr SUV (3.6L 6cyl 6A)
30 of 33 people found this review helpful
This car is cursed. We had a Yukon XL for 10 years and never had any issues. We have 80k miles or so on this vehicle and have spent around $10k in various maintenance and repairs. We've had to replace the transmission 11 months ago and it's currently in the shop because of a stutter it has in cruise on the highway (ignition coils?). We know our power steering is going out but it's not bad enough that Buick will replace it under the extended warranty. Our heated seats only stay on for about 5 mins then go off. The instrumentation buttons (AC temp control) have worn incredibly fast (replaced them once already), have had a "stuck strut", replaced rotors, replaced the battery and some decorative adhesive molding on the window frames is bubbling up and shredding (looks horrible when you look at the driver's side of the car). All of this and our gas mileage is terrible also (13 in the city and 18 highway). I want to like this car - it's really good looking but we've got to get rid of it and we'll avoid Buick. My recommendation, steer clear!
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The class a ride
Rollie Lewis, 01/10/2017
2009 Buick Enclave CXL 4dr SUV AWD (3.6L 6cyl 6A)
10 of 10 people found this review helpful
The car has never let me down. I'm a veteran and go to Fargo VA hospital it's a good ride , smooth and quiet comfortable. It's dependable and I need car with less miles.
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Have to do your homework before you buy one.
John Smith, 10/02/2018
2009 Buick Enclave CXL 4dr SUV AWD (3.6L 6cyl 6A)
33 of 37 people found this review helpful
2009 AWD CXL Make sure this vehicle has had the timing chain RE-program recall done before you buy or your engine will jump or stop, make sure it has had the water pump replaced. Shock go bad about 80k miles, make sure it has had a transmission fluid flush by 65k miles or you will be replacing that (be nice to your transmission, it is not durable). Do regular oil changes (a must with this engine), Steering wheel has a squeek on most of them, will possibly require coils/plugs at 65k miles, but most GM's do. LCD controls are not easy to navigate, LCD is not very clear with back up camera. Headlights/fog lights rock! Bluetooth works very well, but not easy to connect the first time compared to Ford sync. Gas mileage under normal city driving, maybe 13-15 at best. Highway maybe18-22 at best. When taken care of properly, this is a great suv to drive.
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