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Used 2016 Mercedes-Benz Metris Cargo Minivan Review

Consumer reviews

Read what other owners think about the 2016 Mercedes-Benz Metris Cargo Minivan.

5 star(33%)
4 star(33%)
3 star(0%)
2 star(34%)
1 star(0%)
3.7 out of 5 stars
6 reviews

Most helpful consumer reviews

4 out of 5 stars

Nice little Benz two seater

Ron S, Chicago, IL, 01/27/2017
2016 Mercedes-Benz Metris Cargo 3dr Minivan (2.0L 4cyl Turbo 7A)
Perfect size, good quality and a nice ride make this van a good purchase. With Mfg incentive a good price made this worth the extra money. Needed a 8 ft bed so this beat the competition hands down. I would like a few more of the options, but the dealers did not stock vans with the extra safety options. The van really needs to have larger mirrors to view the blind spots, adding a … stick-on is not a good option for an already small mirror. Ride is nice, handling is great and noise is minimal, just wish it was fwd or awd for northern climates.
2 out of 5 stars

Mercedes wont stand by they're vehicle

Stupid for buying Mercedes, Santa Fe, NM, 08/24/2019
2016 Mercedes-Benz Metris Cargo 3dr Minivan (2.0L 4cyl Turbo 7A)
We have 47k miles on our Metris cargo van. We carrie 400 lbs in it and use it about 3 days a week in our business. We are on our 3rd set of tires and it has been lined up 3 times. The strut bushing went out at 25k and is bad again now that its out of warranty. Now the A/C is working intermittently, the wipers are hitting one another. many things where repaired during the warranty period … not listed here. There is 11 pages of discussion about the tires in the metris forum with no help from Mercedes. dealership says its a characteristic of the vans. Thanks for the help with your peice. By the time we got rid of it the transmission was slamming into 1st gear and the screen went black.
4 out of 5 stars

Huge & Efficient

Michael Edwards, Atlanta, GA, 12/25/2016
2016 Mercedes-Benz Metris Cargo 3dr Minivan (2.0L 4cyl Turbo 7A)
I like this van a lot, in a lot of ways. It is huge, and pretty fuel efficient for such a large vehicle. It handles very well, although it doesn't seem to brake as well as I would like. It is very robust, with good safety features. It is pretty comfortable, except I bang my knees getting in, like every other van, and the steering column doesn't telescope as far as I need. Now for … the negatives: The radio and navigation are very difficult to use, like every other Mercedes. You would think they would figure this out eventually. The cloth seats hold dog hair like nothing I've ever seen. They should make lint rollers out of the seat material. The view from the backup camera is very poor, especially at night. The radio controls are very hard to reach, and difficult to use. The seats are very rugged, but also heavy, and the rear seat does not fold into the floor. With a few changes, I suspect this van could easily sell out the smaller Toyota Sienna and Honda Oddessey. Overall, this is a great van for the money!
2 out of 5 stars

Mercedes wont stand by they're vehicle

Stupid for buying Mercedes, Santa Fe, NM, 08/24/2019
2016 Mercedes-Benz Metris Cargo 3dr Minivan (2.0L 4cyl Turbo 7A)
We have 47k miles on our Metris cargo van. We carrie 400 lbs in it and use it about 3 days a week in our business. We are on our 3rd set of tires and it has been lined up 3 times. The strut bushing went out at 25k and is bad again now that its out of warranty. Now the A/C is working intermittently, the wipers are hitting one another. many things where repaired during the warranty period … not listed here. There is 11 pages of discussion about the tires in the metris forum with no help from Mercedes. dealership says its a characteristic of the vans. Thanks for the help with your peice.

Edmunds Summary Review of the 2016 Mercedes-Benz Metris Cargo Minivan

Pros & Cons

  • Pro:Unique midsize body style
  • Pro:powerful engine
  • Pro:superior driving dynamics
  • Pro:advanced safety features
  • Pro:fair price.
  • Con:Small mirrors make for adventurous lane changes
  • Con:limited legroom with cargo partition
  • Con:antiquated tech interface.


Full Edmunds Review: 2016 Mercedes-Benz Metris Minivan

What’s new

The 2016 Mercedes-Benz Metris is an all-new model.

Edmunds says

The 2016 Mercedes-Benz Metris, thanks to its midsize configuration and appealing feature content, is an intriguing alternative to the existing selection of commercial cargo and passenger vans.

Vehicle overview

It wasn't long ago when our reviews of commercial vans were filled with references to long-past presidential administrations and bygone cultural icons to drive home the point that they hadn't been re-engineered in a very long time. Today, with rare exception, cargo and passenger vans are thoroughly modern and blessed with superior space efficiency, dramatically improved fuel economy and less ponderous driving experiences. Now another excellent example has come to market in the form of the 2016 Mercedes-Benz Metris.

The Metris is particularly interesting because of its size. It's smaller than full-size vans like the Ford Transit and Mercedes-Benz Sprinter but bigger than small city vans like the Ford Transit Connect and Nissan NV200. This extra size compared to the city vans results in more cargo capacity (45 percent more than the Transit Connect), as well as passenger space, where seating is less minivan-like and more indicative of larger vans. It's definitely easier to move around either of the rear compartments.

The Metris also boasts a far more powerful engine than the smaller city vans: a turbocharged gasoline four-cylinder shared with the Mercedes CLA sport sedan. It's punchy, reasonably fuel-efficient and not exactly what you'd expect from a commercial van. On the downside, the Metris doesn't offer anywhere near the amount of capability or seating capacity provided by full-size models. In exchange, though, the Metris is easier to maneuver at slow speeds (its turning circle is especially tight) and far sharper to drive at higher ones.

Now, you might think that as it's a Mercedes, the Metris is expensive. It isn't. Its base as-new price is actually a bit lower than the starting points for the Chevrolet Express, Ford Transit and Ram ProMaster. Only the Nissan NV Cargo starts lower. The Transit Connect, Nissan NV200 and Ram ProMaster City are all priced considerably lower, but you're getting more van with the Metris. Considering its unique size, rightly renowned Mercedes engineering, generous feature content (especially in terms of safety), strong powertrain and fair price, we think the 2016 Metris Cargo and Passenger Vans represent a compelling, just-right choice for many commercial van shoppers.

2016 Mercedes-Benz Metris models

The 2016 Mercedes-Benz Metris is a midsize van available in Cargo and Passenger variations. The latter comes with two rear rows that provide total seating for seven or eight.

Standard equipment on the Metris Cargo includes 17-inch steel wheels, a passenger-side sliding door, 270-degree opening rear barn doors, automatic headlights, power front windows, power locks, keyless entry, air-conditioning, a tilt-only steering wheel, fabric upholstery, Bluetooth phone connectivity and a five-speaker sound system with a color display, USB port and media player interface.

Stand-alone options specific to the Cargo van include rear compartment air ducts, different partition designs, cargo area LED lighting, rear window defrost and wipers, remote opening/closing windows and a variety of cargo-securing solutions.

The Metris Passenger takes the basic Cargo equipment and adds/supplants it with rear seats and trim, rear air-conditioning, a driver-side side door, 180-degree opening rear doors with window defrost and wipers, rear privacy glass, remote window operation and four rear speakers.

The Driver Comfort package adds upgraded front seats that include lumbar adjustment. The Driver Efficiency package adds a rearview camera, foglights, cruise control and a Becker navigation system. The Active Safety Plus package adds heated power mirrors, advanced accident-avoidance technologies (see Safety section), automatic wipers, a leather-wrapped multifunction steering wheel, a trip computer and enhanced gauges. An automatic parallel parking system and parking sensors can be added to this package. The Cold Weather package adds heated front seats, a heated windshield washer system and an upgraded heater.

The Passenger van can be upgraded with the Interior Appearance package that adds more comfortable suspension tuning, an overhead control panel, front footwell lighting and interior carpeting. The Rear Passenger Comfort package adds automatic climate control and a more powerful air-conditioning system. Power-opening sliding doors are available separately (passenger-only can be specified, but getting the driver-side power door requires the passenger-side one).

Stand-alone options available on both Passenger and Cargo vans include roof rails, a single flip-up liftgate, cruise control, the automatic parallel parking system and parking sensors, automatic climate control, leatherette vinyl upholstery and the Becker navigation system.

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Performance & mpg

Every Metris is powered by a 2.0-liter turbocharged four-cylinder that produces 208 horsepower and 258 pound-feet of torque. A seven-speed automatic and rear-wheel drive are standard. EPA-estimated fuel economy is 22 mpg combined (21/24) for the Cargo and 22 (20/23) for the heavier Passenger. An optional automatic stop-start system should, in theory, improve fuel economy.

The Metris has a maximum towing capacity of 4,960 pounds and a maximum payload of 2,502 pounds (Cargo) and 1,874 pounds (Passenger).

Safety

The 2016 Metris comes standard with antilock brakes, stability control, crosswind assist, front side airbags, side curtain airbags (full-length on Passenger) and a driver inattention warning system.

The Active Safety Plus package includes blind-spot, lane-departure and collision prevention systems that both warn the driver and take action if needed. A rearview camera, parking sensors and reverse beeping warning system are optional.

Driving

Besides its greater size, the greatest differentiators between the 2016 Mercedes-Benz Metris and smaller cargo vans are power and torque. It has far more of both, yet its fuel economy is similar. Paired to a standard seven-speed automatic transmission, we found this powertrain to be strong, smooth and not especially vanlike.

Driving the Metris also doesn't evoke images of UPS trucks or plumber vans. Its turning circle is sharp -- you'll easily be able to bring her about across two lanes of opposing traffic -- and its handling is confidence-inspiring, with reassuring body control and precise steering. If there's one problem area, it's the harrowing lane changes caused by the small passenger-side mirror. This is especially troublesome in the cargo van because it lacks rear side windows. Even the optional blind-spot warning system can only do so much to help.

Interior

There's no confusing the Mercedes-Benz Metris' interior design for anything other than pure van. Unlike what you'd find in a Ford Transit Connect or any minivan, the dash and front passenger compartment are broad, upright and finished with materials that are substantially harder and more industrial than what you'll find in a Mercedes car. At the same time, it actually utilizes much of the same switchgear found in Mercedes cars -- the optional steering wheel is what you'd find in a CLA-Class and the window switches are shared with the new C-Class. The infotainment system is not a modern Mercedes COMAND unit, though, and its antiquated joystick controller is frustrating to use.

The front seats, whether covered in fabric or premium "leatherette" vinyl, are comfortable, supportive and adjust manually in eight ways to increase the chances of achieving an ideal driving position. Keep in mind, however, that the optional fixed cargo partition significantly reduces legroom to the point that drivers of above-average height will not be comfortable. The Passenger van's rear seats are not as plush as those you'd find in a minivan, nor are there the sort of available creature comforts or entertainment choices. This is a commercial van best suited for airport runs rather than taking kids to school. There is abundant room, though, with a chairlike seating position and lots of headroom that makes moving about the cabin easy.

There is plenty of cargo space behind the Passenger van's third row, plus the option of either standard barn doors or an optional liftgate. The cargo van boasts 186 cubic feet of maximum space in a 4.5-foot-tall cargo area. For comparison's sake, the long-wheelbase Transit Connect tops out at 128.6 cubic feet of space and the minivan-based Ram CV Tradesman has 144.4. The Metris is dwarfed, however, by even the smallest variations of the Ford Transit (ranging from 246.7-487.3) and Mercedes-Benz Sprinter (319-586). Those also offer tall-roof options.

Edmunds Insurance Estimator

The Edmunds TCO® estimated monthly insurance payment for a 2016 Mercedes-Benz Metris in Ohio is:

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