2020 Mercedes-Benz Metris

What’s new

  • New Weekender camper package for Metris Passenger Van
  • Mercedes Pro Connect fleet management technology debuts
  • Minor package and equipment changes
  • Part of the first Metris generation introduced for 2016

Pros & Cons

  • Offers a larger cargo area than small van competitors
  • Payload and towing ratings are at the top of the small van class
  • More maneuverable than full-size vans
  • Premium fuel is required
  • More expensive than the budget-friendly competition
Other years
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2020 Mercedes-Benz Metris Review

Mercedes-Benz is famously associated with luxury in the United States. But in many markets around the world, the brand is known for vehicles that outlast and outwork the competition. The Metris, first offered here in 2016, introduces that ethos to the U.S. in the form of a compact van that is more grit than glam.

Available as a two-seat Mercedes-Benz Metris Cargo Van with cavernous space or the more comfortable Metris Passenger Van with up to eight seats, this Benz is designed to happily haul whatever you want to put inside. And compared with the competition, it does that with ease. The Metris has a powerful turbocharged engine and a strong frame that deliver not only class-leading towing and payload figures but also an engaging drive experience.

The Metris has a few knocks against it. It's significantly larger than competitors in the class, which presents a confusing proposition for buyers who may as well just upgrade to Mercedes-Benz's more comfortable and capable Sprinter. It's also the most expensive option among small vans, with the worst fuel economy and a premium fuel requirement. The Metris is certainly not the value play here. But its payload and towing capacities speak for themselves, and fleets that put their drivers behind the wheel of a Mercedes-Benz badge will be fleets with happy employees.

Edmunds’ Expert Rating
Rated for you by America’s best test team

Our verdict

7.6 / 10
The Mercedes-Benz Metris is a sort of "cheat code" among small cargo vans. Its larger dimensions and Mercedes build quality help it easily lead the class where it counts: maximum payload and towing capacity. Buyers will pay significantly more up front and sacrifice fuel economy, but the Metris is in a class above when it comes to work capability.

How does it drive?

The Metris stands out on the road with its powerful engine and great braking performance. Its turbocharged 2.0-liter four-cylinder engine has a lot more character than rival engines, and it delivers good response that matches smooth shifts from the seven-speed automatic transmission. This van is well-equipped for heavy work yet remains fun to drive.

The accuracy of the steering makes it less demanding to drive, which is key when lugging equipment around for hours a day. As to be expected, there is some body roll around turns, but the Metris keeps its composure and easily wheels around city streets. Be aware, though, that wind catches its upright stature despite Crosswind Assist stability control.

How comfortable is it?

The Metris is designed to handle the maximum amount of payload capacity possible, so it should come as no surprise that thin walls and little insulation detract from ride quality. An empty cargo area will flood with outside noise, and a full load isn't much better. There's not much getting around that in a van built for work.

But Mercedes-Benz did an impressive job everywhere else. The simple driver's seat is extremely comfortable with good support, and ride quality is great over cracks and ruts in the road. We also like the optional automatic climate control. The dials are simple, and if you set the temperature and lock the doors, it will automatically prep the cabin once you return and unlock the door.

How’s the interior?

Accessibility is a strong point inside the Metris. It's easy to climb inside, slide onto the flat seat cushion, and reach the array of straightforward dials and controls. There isn't much seat adjustment, and the steering wheel doesn't telescope, but it does tilt up and down.

The van's two front seats offer ample room for passengers, with plenty of head and elbow space. A little more legroom would be nice. Visibility was a challenge in the Cargo Van version we tested. That's partially because it lacked rear windows, but we also found that the van's thick front roof pillars hampered the driver's ability to see through turns.

How’s the tech?

Technology is not traditionally a main focus of work vans, and the Metris doesn't break the mold. It comes with a 5.8-inch screen with optional navigation, one USB port, and an auxiliary input jack, keeping things basic but functional. Bluetooth connectivity is standard, and pairing a phone is straightforward and easy to use.

How’s the storage?

The Metris stands out in storage and utility even among small vans. Payload and tow ratings are the highest you'll find in the segment. Maximum cargo space is also impressive.

Optional cargo area features include variable tie-downs, LED lighting, double sliding rear doors and roof rails. The rear doors can be configured to open 270 degrees wide or even as a vertical-opening hatch.

How economical is it?

According to EPA estimates, the Mercedes-Benz Metris Cargo Van is good for 22 mpg combined (21 city/24 highway). Its peers do better. Mileage will vary based on cargo weight, of course. In mixed driving, we averaged 22 mpg over 430 miles, including 27 mpg on the 116-mile Edmunds evaluation loop.

Is it a good value?

Mercedes relies on its three-pointed star and larger size for pricing, charging thousands more than competitors for similarly equipped vans. If you think of the Metris as a well-built van with Mercedes-Benz quality and a gutsy engine, and consider its impressive payload and towing capability a trade-off for middle-ground EPA ratings, it holds a lot of value. Otherwise one of the smaller, weaker, cheaper vans will work just fine.


In the bland world of cargo vans, a torquey engine gives the Metris more personality than you might expect. It's fun to swing around city street corners, and when it's time to punch in and get on the clock, the Metris can haul or tow more — by far — than other vans. It's comfortable and responsive, but the primary purpose is guts. And the Metris has plenty of that.

Which Metris does Edmunds recommend?

Shoppers can choose between the Metris Passenger Van for people-moving and the windowless Metris Cargo Van for hauling, which will suit fleets in the mobile service industry. Both models offer a bare-bones Worker version that is significantly less expensive, but you miss out on a long list of additional equipment including optional safety and comfort features.

Mercedes-Benz Metris models

The Mercedes-Benz Metris is a compact van built for carrying a lot of goods or people. Businesses and fleets hauling products will lean toward the Metris Worker Cargo and the optioned-up Metris Cargo. Families and shuttle services should consider the Metris Worker Passenger or the cushy Metris Passenger with up to eight seats.

All Metris vans are powered by a turbocharged 2.0-liter four-cylinder engine (208 horsepower, 258 lb-ft of torque) mated to a seven-speed automatic transmission. Cargo versions come with two front seats, while Passenger models can be ordered with seating for up to eight passengers.

The Metris Worker Cargo has a sliding passenger side door and swing-out rear doors. Both front seats are manually adjustable, and the steering wheel tilts up and down. Air conditioning, a 5.8-inch color touchscreen radio, and a backup camera are standard. It also comes with safety equipment such as Crosswind Assist, hill start assist and a stability control system.

Stepping up to the Metris Cargo Van enables buyers to choose a long-wheelbase version, plus extra wide-opening rear doors or a rear liftgate. It also includes an automatic engine stop-start system and a ton of options the Worker Cargo doesn't have — navigation, alloy wheels, body-colored bumpers, roof rails, dual sliding doors, and heated windows and mirrors are all available.

The Metris Worker Passenger comes with seven seats inside, plus dual sliding doors and the choice of 180-degree rear doors or a liftgate. Buyers can upgrade to cruise control, power-sliding doors and body-colored bumpers. Additional equipment includes rain-sensing wipers, faux leather upholstery, a blind-spot monitoring system, roof rails and more.

The top-level Metris Passenger comes with two additional seating options: five seats or eight seats. You can also add 17-inch alloy wheels, a premium interior, power-adjustable front seats, a Cold Weather package, a comfort-tuned suspension and additional safety features.

All Metris models now come with a complimentary trial of Mercedes Pro Connect, a vehicle and fleet management system designed to make businesses more efficient. Also, a new Weekender camper van package is available for the Metris Passenger through the company's MasterSolutions upfitter program. It includes a pop-up roof with sleeping for two, a sliding rear bench seat that converts into a two-person bed, and swiveling front seats. Metris Weekender upgrades include an awning, mosquito netting, solar panels, a pull-out kitchen, a tent for the rear liftgate, and more.

Consumer reviews

There are no consumer reviews for the 2020 Mercedes-Benz Metris.

Trending topics in reviews

    Features & Specs

    126" WB Cargo 3dr Minivan features & specs
    126" WB Cargo 3dr Minivan
    2.0L 4cyl Turbo 7A
    MPG 21 city / 24 hwy
    SeatingSeats 2
    Transmission7-speed shiftable automatic
    Horsepower208 hp @ 5500 rpm
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    Worker Cargo 3dr Minivan features & specs
    Worker Cargo 3dr Minivan
    2.0L 4cyl Turbo 7A
    MPG 21 city / 24 hwy
    SeatingSeats 2
    Transmission7-speed shiftable automatic
    Horsepower208 hp @ 5500 rpm
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    135" WB Cargo 3dr Minivan features & specs
    135" WB Cargo 3dr Minivan
    2.0L 4cyl Turbo 7A
    MPG 21 city / 24 hwy
    SeatingSeats 2
    Transmission7-speed shiftable automatic
    Horsepower208 hp @ 5500 rpm
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    Passenger 4dr Minivan features & specs
    Passenger 4dr Minivan
    2.0L 4cyl Turbo 7A
    MPG 20 city / 24 hwy
    SeatingSeats 7
    Transmission7-speed shiftable automatic
    Horsepower208 hp @ 5500 rpm
    See all for sale
    See all 2020 Mercedes-Benz Metris features & specs


    Our experts’ favorite Metris safety features:

    Hill Start Assist
    Prevents the Metris from rolling backward on a hill from a stop when the driver releases the brake and presses the accelerator.
    Blind Spot Assist
    Displays a visual warning if a vehicle is in your blind spot. Sounds an alert if you move into a space occupied by another vehicle.
    Collision Prevention Assist
    Sounds an alert if the Metris is approaching the vehicle in front too quickly.

    Mercedes-Benz Metris vs. the competition

    Mercedes-Benz Metris vs. Ford Transit Connect

    The Transit Connect is the best driver of the smaller cargo vans, with a turbocharged four-cylinder engine and handling that makes it feel almost car-like. It makes good use of the limited interior space and offers two wheelbase choices too. You'll pay less for the Transit Connect, though it has less payload capacity than both the Metris and ProMaster City. For small shops and delivery services, it's a solid budget buy.

    Compare Mercedes-Benz Metris & Ford Transit Connect features

    Mercedes-Benz Metris vs. Nissan NV200

    If you need space and not much else, the NV200 is a great option. It has an affordable starting price, dual sliding doors, and a low floor that eases loading and unloading. There are few frills. The interior is a step below the competition, the engine lacks power, and there aren't many safety features. But the NV200 covers the necessities, plus Apple CarPlay and Android Auto capability, making it a perfectly viable option.

    Compare Mercedes-Benz Metris & Nissan NV200 features

    Mercedes-Benz Metris vs. Ram Ram ProMaster City

    The Ram is the workhorse of the smaller Metris competitors, offering better payload capacity than both the Transit Connect and the NV200. It doesn't drive as well as the Ford, though, and it's more expensive than the Nissan. And the Metris is bigger and more well-rounded. For the money, though, the ProMaster City offers the most hauling power in a compact package.

    Compare Mercedes-Benz Metris & Ram Ram ProMaster City features


    Is the Mercedes-Benz Metris a good car?
    The Edmunds experts tested the 2020 Metris both on the road and at the track, giving it a 7.6 out of 10. You probably care about Mercedes-Benz Metris fuel economy, so it's important to know that the Metris gets an EPA-estimated 21 mpg to 22 mpg, depending on the configuration. What about cargo capacity? When you're thinking about carrying stuff in your new car, keep in mind that carrying capacity for the Metris ranges from 183.0 to 38.0 cubic feet of trunk space. And then there's safety and reliability. Edmunds has all the latest NHTSA and IIHS crash-test scores, plus industry-leading expert and consumer reviews to help you understand what it's like to own and maintain a Mercedes-Benz Metris. Learn more
    What's new in the 2020 Mercedes-Benz Metris?

    According to Edmunds’ car experts, here’s what’s new for the 2020 Mercedes-Benz Metris:

    • New Weekender camper package for Metris Passenger Van
    • Mercedes Pro Connect fleet management technology debuts
    • Minor package and equipment changes
    • Part of the first Metris generation introduced for 2016
    Learn more
    Is the Mercedes-Benz Metris reliable?
    To determine whether the Mercedes-Benz Metris is reliable, read Edmunds' authentic consumer reviews, which come from real owners and reveal what it's like to live with the Metris. Look for specific complaints that keep popping up in the reviews, and be sure to compare the Metris's average consumer rating to that of competing vehicles. Learn more
    Is the 2020 Mercedes-Benz Metris a good car?
    There's a lot to consider if you're wondering whether the 2020 Mercedes-Benz Metris is a good car. Edmunds' expert testing team reviewed the 2020 Metris and gave it a 7.6 out of 10. Safety scores, fuel economy, cargo capacity and feature availability should all be factors in determining whether the 2020 Metris is a good car for you. Learn more
    How much should I pay for a 2020 Mercedes-Benz Metris?

    The least-expensive 2020 Mercedes-Benz Metris is the 2020 Mercedes-Benz Metris Worker Cargo 3dr Minivan (2.0L 4cyl Turbo 7A). Including destination charge, it arrives with a Manufacturer's Suggested Retail Price (MSRP) of about $27,180.

    Other versions include:

    • 126" WB Cargo 3dr Minivan (2.0L 4cyl Turbo 7A) which starts at $31,390
    • Worker Cargo 3dr Minivan (2.0L 4cyl Turbo 7A) which starts at $27,180
    • 135" WB Cargo 3dr Minivan (2.0L 4cyl Turbo 7A) which starts at $31,910
    • Passenger 4dr Minivan (2.0L 4cyl Turbo 7A) which starts at $33,580
    • Worker Passenger 4dr Minivan (2.0L 4cyl Turbo 7A) which starts at $31,350
    Learn more
    What are the different models of Mercedes-Benz Metris?
    If you're interested in the Mercedes-Benz Metris, the next question is, which Metris model is right for you? Metris variants include 126" WB Cargo 3dr Minivan (2.0L 4cyl Turbo 7A), Worker Cargo 3dr Minivan (2.0L 4cyl Turbo 7A), 135" WB Cargo 3dr Minivan (2.0L 4cyl Turbo 7A), and Passenger 4dr Minivan (2.0L 4cyl Turbo 7A). For a full list of Metris models, check out Edmunds’ Features & Specs page. Learn more

    More about the 2020 Mercedes-Benz Metris

    2020 Mercedes-Benz Metris Overview

    The 2020 Mercedes-Benz Metris is offered in the following submodels: Metris Minivan. Available styles include 126" WB Cargo 3dr Minivan (2.0L 4cyl Turbo 7A), Worker Cargo 3dr Minivan (2.0L 4cyl Turbo 7A), 135" WB Cargo 3dr Minivan (2.0L 4cyl Turbo 7A), Passenger 4dr Minivan (2.0L 4cyl Turbo 7A), and Worker Passenger 4dr Minivan (2.0L 4cyl Turbo 7A).

    What do people think of the 2020 Mercedes-Benz Metris?

    Consumer ratings and reviews are also available for the 2020 Mercedes-Benz Metris and all its trim types. Edmunds consumer reviews allow users to sift through aggregated consumer reviews to understand what other drivers are saying about any vehicle in our database. Detailed rating breakdowns (including performance, comfort, value, interior, exterior design, build quality, and reliability) are available as well to provide shoppers with a comprehensive understanding of why customers like the 2020 Metris.

    Edmunds Expert Reviews

    Edmunds experts have compiled a robust series of ratings and reviews for the 2020 Mercedes-Benz Metris and all model years in our database. Our rich content includes expert reviews and recommendations for the 2020 Metris featuring deep dives into trim levels and features, performance, mpg, safety, interior, and driving. Edmunds also offers expert ratings, road test and performance data, long-term road tests, first-drive reviews, video reviews and more.

    Our Review Process

    This review was written by a member of Edmunds' editorial team of expert car reviewers. Our team drives every car you can buy. We put the vehicles through rigorous testing, evaluating how they drive and comparing them in detail to their competitors.

    We're also regular people like you, so we pay attention to all the different ways people use their cars every day. We want to know if there's enough room for our families and our weekend gear and whether or not our favorite drink fits in the cupholder. Our editors want to help you make the best decision on a car that fits your life.

    What's a good price for a New 2020 Mercedes-Benz Metris?

    Which 2020 Mercedes-Benz Metrises are available in my area?

    Shop Edmunds' car, SUV, and truck listings of over 6 million vehicles to find a cheap new, used, or certified pre-owned (CPO) 2020 Mercedes-Benz Metris for sale near. There are currently 19 new 2020 Metrises listed for sale in your area, with list prices as low as $29,520 and mileage as low as 0 miles. Simply research the type of car you're interested in and then select a car from our massive database to find cheap vehicles for sale near you. Once you have identified a used vehicle you're interested in, check the AutoCheck vehicle history reports, read dealer reviews, and find out what other owners paid for the 2020 Mercedes-Benz Metris.

    Can't find a new 2020 Mercedes-Benz Metriss you want in your area? Consider a broader search.

    Find a new Mercedes-Benz Metris for sale - 5 great deals out of 8 listings starting at $20,587.

    Find a new Mercedes-Benz for sale - 1 great deals out of 9 listings starting at $8,446.

    Why trust Edmunds?

    Edmunds has deep data on over 6 million new, used, and certified pre-owned vehicles, including rich, trim-level features and specs information like: MSRP, average price paid, warranty information (basic, drivetrain, and maintenance), features (upholstery, bluetooth, navigation, heated seating, cooled seating, cruise control, parking assistance, keyless ignition, satellite radio, folding rears seats ,run flat tires, wheel type, tire size, wheel tire, sunroof, etc.), vehicle specifications (engine cylinder count, drivetrain, engine power, engine torque, engine displacement, transmission), fuel economy (city, highway, combined, fuel capacity, range), vehicle dimensions (length, width, seating capacity, cargo space), car safety, true cost to own. Edmunds also provides tools to allow shopper to compare vehicles to similar models of their choosing by warranty, interior features, exterior features, specifications, fuel economy, vehicle dimensions, consumer rating, edmunds rating, and color.

    Should I lease or buy a 2020 Mercedes-Benz Metris?

    Is it better to lease or buy a car? Ask most people and they'll probably tell you that car buying is the way to go. And from a financial perspective, it's true, provided you're willing to make higher monthly payments, pay off the loan in full and keep the car for a few years. Leasing, on the other hand, can be a less expensive option on a month-to-month basis. It's also good if you're someone who likes to drive a new car every three years or so.

    Check out Mercedes-Benz lease specials