2023 Mercedes-Benz CLS-Class Review





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2023 Mercedes-Benz CLS-Class Review
What's new
- Metallic paints are now a no-cost option
- Part of the third CLS generation introduced for 2019
Cost to Drive
Reliability
The 2023 Mercedes-Benz CLS-Class has a 4 years / 50,000 miles basic warranty and 2 recalls. RepairPal gives it a reliability rating of 3 out of 5, ranks it #25 out of 48 among Luxury Fullsize Cars. Below you’ll find our owner reviews.
Reliability Rating by RepairPal
RepairPal Reliability Ratings are based on the actual cost, frequency, and severity of unscheduled repairs and maintenance on make/model data for select 2008-2022 vehicles. The reliability of a specific vehicle may vary depending on its maintenance and driving history, model year, trim, and features.
Cost
for Average Luxury Fullsize Car
Frequency
for Average Luxury Fullsize Car
Severity
for Average Luxury Fullsize Car
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Recalls
2 recalls foundChecking if a car has a recall is simple. Just type the car's VIN number into the NHTSA website (https://www.nhtsa.gov/recalls). If there's an unrepaired recall, you'll see it there.
If a recall shows up, just call your local car dealer. They'll know about the recall and will work with the car maker to fix it for free (if the recall happened within 10 years of the car being first sold).
- Recall Number:
- 23V574000
- Manufacturer Recall Number:
- 2023080005
- Number of vehicles affected:
- 880
- Defect Description:
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023 E450, E350, AMG E63 S, AMG E53, CLS450, AMG GT53, and AMG GT43 vehicles. Due to a software error, the exit warning system audio and visual warnings may fail to alert occupants about approaching vehicles.
- Defect Consequence:
- Failure to alert occupants of an approaching vehicle can increase the risk of a crash or injury.
- Corrective Action:
- Dealers will update the exit warning system software, free of charge. Owner notification letters were mailed September 8, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023080005.
- Recall Number:
- 23V445000
- Manufacturer Recall Number:
- 2023070012
- Number of vehicles affected:
- 143551
- Defect Description:
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2023 C-Class, E-Class, S-Class, CLS, SL, GT, GLC, GLE, GLS, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle details. The fuel pump may shutdown, which can result in a loss of drive power.
- Defect Consequence:
- A loss of drive power can increase the risk of a crash.
- Corrective Action:
- Dealers will replace the fuel pump, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 18, 2023. Owner notification letters with a remedy were mailed September 29, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023070012.
Warranty
4 years / 50,000 miles Basic Warranty- Basic Warranty
- 4 years / 50,000 miles
- Drivetrain Warranty
- 4 years / 50,000 miles
- Rust Warranty
- 4 years / 50,000 miles
- Roadside assistance Warranty
- 4 years / 50,000 miles
Mercedes-Benz CLS-Class Owner Reviews
Most Helpful Owner Reviews
Trending topics
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5 out of 5 stars2023 CLS-Class Highlights
Base MSRP Excludes Destination Fee | $76,500 |
---|---|
Engine Type | Mild hybrid |
Combined MPG | 25 MPG |
Cost to Drive | $200/month |
Seating | 5 seats |
Cargo Capacity All Seats In Place | 11.9 cu.ft. |
Drivetrain | all wheel drive |
Warranty | 4 years / 50,000 miles |
Safety
Our experts like the CLS-Class models:
- Active Brake Assist
- Warns if a front collision is imminent and applies the brakes if the driver doesn't react in time.
- Active Blind Spot Assist
- Alerts you if a vehicle is in your blind spot and beeps if you signal in that direction. It also steers you away if you drift toward it.
- Car-to-X communication
- Automatically transmits and receives safety updates to and from other appropriately equipped vehicles, then alerts drivers about hazards they can't yet see.
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