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Used 2019 Lexus RX 350 Base SUV Review

Consumer reviews

Read what other owners think about the 2019 Lexus RX 350 Base SUV.

5 star(45%)
4 star(7%)
3 star(11%)
2 star(22%)
1 star(15%)
3.4 out of 5 stars
27 reviews

Most helpful consumer reviews

1 out of 5 stars

Navigation is a nightmare

Jane Bobe, Pittsburgh, PA, 09/11/2019
2019 Lexus RX 350 4dr SUV (3.5L 6cyl 8A)
If I would have new about this navigation in advance I would have held onto my 2010 Lexus rx350 which I loved. Every time my husband and I go anywhere with my new 2019 Lexus rx350 there is always tension using this navigation that I’m at the point I don’t even want to ride in this car with him. I loved my old Lexus using my garmin. I wish I could get rid of this car and buy something … else. Lexus should have a recall and come up with the new technology as other companies did.
2 out of 5 stars

no like lexus

song yu, Greenwood, SC, 10/16/2019
2019 Lexus RX 350 4dr SUV (3.5L 6cyl 8A)
This is my third lexus. Because my old ES350 and RX350 made me choose lexus again. My first requirement for the car was comfort and quiet. My old lexus kept very good, but this 2019 RX350 made me feel very disappointed, the internal gap was very big, the noise control of the car was not good, when the speed When there are more than 50 Miles, there will be wind whistling noise. When the … speed exceeds 70 miles, it feels like the window is not completely closed. I contacted lexus and they told me this is normal. This is very abnormal, it is not like a 50K car. Also, when the engine speed reaches 2K, vibration noise will appear. Seriously, this will be my last lexus, I am currently looking for a new car!
4 out of 5 stars

Great Reliable SUV!! Infotainment Center not good.

LJ LexusOwner2019, Raleigh, NC, 06/25/2019
2019 Lexus RX 350 4dr SUV (3.5L 6cyl 8A)
I own a Lexus LS430 so and I've loved the reliability so when I was ready for another vehicle, Lexus was my go to brand. The safety features and interior of the 2019 Lexus RX350 were top notch; however, the infotainment/technology/navigation hasn't changed much since 2003, when I purchased my first Lexus. I am surprised that Lexus doesn't have Apple Car Play or remote start in their 2019 … RX350. There are other brands that have more updated safety features but don't have the reliability of the Lexus brand. I love the RX350 so far and plan to purchase it at the end of the lease. Infotainment Center was complicated to setup and needed assistance from the dealer, the odometer is not digital and neither is one of the clocks, old technology.
2 out of 5 stars

Sold it after 6 months

Fred, 11/03/2020
2019 Lexus RX 350 4dr SUV (3.5L 6cyl 8A)
Thought the look would grow on me, but just the opposite. Have owned 2 other Lexus products, both GS 350 AWD. Love the GS look, power and handling. Surprised that the quality is not as good as I thought it would be on any of them. The 2019 RX 350 Luxury had some rattles and real annoying squeaks. Don’t take it down a gravel / dirt road because you have to wash the inside door sills … because they fill up with mud. Power on the RX is adequate. No Apple car play which is standard on a Rav4. Even the 2020 GX I looked at didn’t have CarPlay. I’ve been a Toyota fan and Lexus fan forever BUT they are taking buyers for granted.

Edmunds Summary Review of the 2019 Lexus RX 350 Base SUV

What’s new

  • Integration with Lexus Enform Connect smartphone app
  • Part of the fourth RX generation introduced for 2016

Pros & Cons

  • Pro:Attractive cabin with top-quality materials and construction
  • Pro:Standard suspension's ride quality makes almost any road feel smooth
  • Pro:Advanced safety features come standard
  • Pro:Wide cargo bay makes it easy to load luggage and groceries
  • Con:Optional tech interface is distracting to use
  • Con:F Sport greatly sacrifices road comfort for marginal handling gains
  • Con:Apple CarPlay and Android Auto frustratingly absent
  • Con:Very little personality


Which RX 350 does Edmunds recommend?

The 2019 Lexus RX 350 is only available in two trim levels: base and F Sport. Both trim levels come with the same engine and are available in front- and all-wheel-drive. But while the F Sport adds a ton of desirable luxury features, it also brings a sport-tuned suspension that makes the ride too harsh over cracked pavement. Stick with the base model and add options packages instead.

Full Edmunds Review: 2019 Lexus RX 350 SUV

Vehicle overview

The 2019 Lexus RX 350 is certainly one of the most appealing options for a well-rounded luxury crossover SUV. The Lexus RX we cover in this review is the simple, two-row non-hybrid model, but there are three other versions of the RX (reviewed separately): the three-row RX 350L, the hybrid RX 450h and the three-row hybrid RX 450hL. The RX's appeal owes partly to that wide variety of configurations but also to its long list of standard features, such as adaptive cruise control, dual-zone automatic climate control and leather upholstery. There are lots of high-end options to choose from, too, such as a 12.3-inch center display screen, a 15-speaker stereo and a panoramic sunroof.

Comfort also plays a large role in the RX's appeal. The front seats are great for long-distance drives, and highway noise is nearly nonexistent. Combine all of this with a modern, well-built cabin, appealing value and Lexus' reputation for reliability, and you've got a car with a lot of curb appeal.

The RX certainly isn't perfect, though. The optional infotainment interface can be frustrating and difficult to use, which is definitely a distraction on the open road. And while the RX 350 is spacious, you'll have trouble fitting larger items into the cargo area because of the slanted rear roofline. Overall, though, none of these drawbacks would keep us away from the 2019 RX 350. We certainly recommend you take one for a test drive.

2019 Lexus RX 350 models

The 2019 Lexus RX 350 is a five-passenger luxury crossover available in base and F Sport versions. They both come with a 3.5-liter V6 engine (295 horsepower, 267 lb-ft of torque), an eight-speed automatic transmission and front-wheel drive. All-wheel drive is optional.

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The base is equipped with 18-inch wheels, automatic LED headlights (with automatic high beams), rear privacy glass, a power liftgate, keyless ignition and entry, dual-zone automatic climate control, simulated leather upholstery, power-adjustable front seats, a power-adjustable steering wheel, a 40/20/40-split rear seat and a rear cargo cover.

Also standard is a rearview camera, adaptive cruise control, Safety Connect emergency communications, a suite of driver safety aids (the Safety System+ package, including lane departure warning and intervention, as well as forward collision warning and mitigation with automatic emergency braking), Bluetooth, an 8-inch display screen, a smartphone-integrated navigation system and a nine-speaker sound system.

The Premium package is available on non-F Sport models and adds auto-dimming side mirrors, a sunroof, automatic wipers, driver-seat memory functions, leather upholstery, wood trim and a rear armrest storage compartment. The Luxury package (also only available on base models) includes the Premium package items and adds 20-inch wheels, a heated steering wheel, rear door sunshades, upgraded leather upholstery, and four-way lumbar adjustment for the front seats.

The F Sport includes the Premium package contents, sportier exterior styling, 20-inch wheels, adaptive suspension dampers, enhanced engine sound, transmission paddle shifters, unique gauges, heated and ventilated sport seats, leather upholstery and unique interior trim. The F Sport is also available with all-wheel drive.

Options are generally grouped into packages with the RX, but there are a few stand-alone items, too, and availability can depend on the trim level and region in which you live.

The Navigation package adds a navigation system, the Remote Touch tech interface, a larger 12.3-inch display, voice controls, the Lexus Enform App Suite and a 12-speaker sound system.

Other options include blind-spot monitoring with rear cross-traffic alert and automated braking, a panoramic-view backup camera, either a regular or a panoramic sunroof, heated and ventilated front seats, power-folding second-row seats, a towing package (with an upgraded cooling system), front and rear parking sensors, a hands-free liftgate, upgraded LED headlights (with 18 individual LED accent lights), a color head-up display, a heated steering wheel and a 15-speaker Mark Levinson sound system.

Trim tested

Each vehicle typically comes in multiple versions that are fundamentally similar. The ratings in this review are based on our full test of the Lexus RX 350 F Sport (3.5L V6 | 8-speed automatic | FWD).

Driving

7.5

Outright performance isn't the name of the RX 350's game, even when it is in the F Sport trim. But when it comes to merging on a highway or overtaking slower traffic, the smooth and powerful V6 engine gets the job done. Accelerating to 60 mph takes 7.9 seconds, which isn't as quick as most competitors but is still plenty adequate. More aggressive drivers will want to opt for the all-wheel drive for its superior traction.

Body roll is lessened with the F Sport, but handling isn't really improved. The tires are the main letdown, but the Lexus can still confidently handle a twisty road. The brakes provide easy and smooth stopping power. And though the transmission is a little too eager to shift to a higher gear, it does its work almost transparently.

Comfort

8.0

The only real negative, and it could be a deal-breaker, comes with the F Sport trim. In the attempt to achieve sportier handling characteristics, it throws any semblance of a relaxing ride right out the window. Moderately chewed-up roads will bounce and jitter occupants about in a very un-Lexus-like manner, and larger potholes can cause be jarring. We'd recommend steering clear of this trim.

Interior

8.0

Even though the base of the windshield looks to be pretty far away, the dashboard and all major controls fall easily to hand. The buttons are on the large side, clearly labeled and easy to press, and most everything you touch feels well engineered and well considered. All passengers will appreciate the large square door openings, and there's plenty of room for tall people in the front and the back. Even the panoramic sunroof doesn't take away much headroom.

But Lexus' use of the joystick for infotainment controls frustrates us to no end. Even with improved feedback and weighting, it demands too much concentration to use as fluidly as the ones in a BMW or a Mercedes.

Utility

8.0

Thanks to its two-row configuration, there's always a good amount of storage — 18.4 cubic feet — in the trunk of the RX 350. That's not as big as some other midsize SUVs, but it's decent. And with 40/20/40-split folding rear seats, this luxury SUV has flexibility to carry an assortment of goods. It's even rated to tow 3,500 pounds, which, though far from class-leading, is still enough for a small trailer with a motorcycle or two.

Passengers get a fair amount of well-thought-out storage for personal items, even including a cupholder whose depth can be adjusted for taller mugs. Child seats will also have ample room for attachment thanks to the large door openings and plenty of rear legroom.

Technology

6.5

Opting for the Mark Levinson sound system can go a long way to alleviating the frustrations with the RX 350's infotainment system. The lack of Apple CarPlay and Android Auto is chief among them. The navigation system, though quick-acting, is looking a bit dated. And despite good resolution, it can be hard to read because of somewhat cluttered graphics. The joystick control is a bit of a nuisance.

Thanks to the abundance of well-labeled buttons, the somewhat formal and command-heavy voice control system is often sidestepped. Driver aids are well calibrated, and we didn't have any false alarms or overreactions, though we would like the adaptive cruise control to be a bit more responsive to traffic flow.

Edmunds Insurance Estimator

The Edmunds TCO® estimated monthly insurance payment for a 2019 Lexus RX 350 in Ohio is:

$61.75 per month*
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