Used 2011 Jeep Grand Cherokee Consumer Reviews
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Disappointed
shan24, 09/07/2014
2011 Jeep Grand Cherokee Limited 4dr SUV 4WD (3.6L 6cyl 5A)
17 of 18 people found this review helpful
I bought the 2011 Jeep Grand Cherokee Limited V8 Hemi in Jan 2011. Started having problems after about 3 months with the gas tank sensor. Took the dealer 10 times to figure out it was the electrical sensor. At 25,000 miles I had no tread on my tires (I do mostly in town and highway driving, absolutely no off road) and had to replace all 4 tires. Now at 27,200 miles, my SUV is in the garage and won't start. It's completely frozen and every single warning light comes on. I'm waiting to have it towed to the dealer to be analyzed and fixed. It's very frustrating to have a relatively new vehicle and to have multiple problems before there's even 30,000 miles on it. Not sure I will buy jeep
Better than my X5 and Range Rover
CTdad, 07/25/2018
2011 Jeep Grand Cherokee Laredo 4dr SUV 4WD (3.6L 6cyl 5A)
16 of 17 people found this review helpful
I have owned a Range Rover and a BMW X5 and after dealing with non stop issues with both of them. The last straw was a 2nd failed transmission on the X5. I wanted something I could depend on for once. I brought my 2011 Jeep Grand Cherokee and I Have not had any issues with this car. It is more comfortable and reliable than the RR or BMW. A few of my friends have even traded in for the Jeep after checking mine out. I am very happy with my Jeep.
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2011 Overland Summit V8
Scott, 01/28/2016
updated 08/12/2019
2011 Jeep Grand Cherokee Overland 4dr SUV (3.6L 6cyl 5A)
27 of 30 people found this review helpful
We purchased our Jeep used with 34K miles. The color is mineral grey with saddle interior and saddle leather dash. The vehicle feels solid on the road and is very quiet. The sound system is good with lots of features. We drove it on a 3400 miles trip with speeds between 70 and 80 mile-per-hour. We averaged 19 MPG for the entire trip and covered a lot of miles per day as driving the Jeep is not fatiguing. We did have a failure with the vehicle, the TIPM went bad. This is basically a computerized fuse box. We were lucky and got ours replaced with an updated one for free. Since we also own a European car (SAAB), the leather in the Jeep is nothing like our SAAB. The leather in the Jeep is surfaced dyed and the SAAB's is dyed through and of excellent quality. The SAAB is 17 years old and the leather looks new. The Jeep is just over 8 years old and the leather has some surface cracks in the sprayed on dye. The Jeep is almost unstoppable in the snow. Update: The vehicle has been treating us very well. No issues since the first review. Love the power it has too. Would buy another Jeep. Latest update: Just maintenance. Oil and Filter changes, rotated tires, flushed the cooling system, new engine air filter. Changed front and rear differential oil. New cabin filter. Flawless at this time. 2-4-2018. Update: 8/2019: Low mileage Jeep since don't use it much in town. 47K miles. Flushed brake system, change oil frequently, new spark plugs (16). Only concerns are if the air suspension should fail and had read about issues with engine valve lifters failing damaging camshaft. Expensive repair should it occur.
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Do not buy , you'll regret it
Unhappy Joe, 01/22/2019
2011 Jeep Grand Cherokee Limited 4dr SUV 4WD (3.6L 6cyl 5A)
20 of 22 people found this review helpful
Typical Chrysler Jeep product. Great on styling and features but poor on reliability and quality. My gut feeling was not to buy but i did it anyway. A used 1 owner Jeep grand cherokee limited 4wd 5.7L Hemi with 120k miles from my local jeep dealership. I was drawn in by the many features such as navigation, panoramic sunroof, heated leather seats, remote start etc. The Jeep was clean, drove good and the price was right. After about 6 months of driving, the problems began. First an engine mount starting leaking oil and was replaced. Then an exhaust manifold stud bolt broke on the passenger side. Then the water pump began leaking. Then the infamous lifter failure happened which cost over $3500 to replace all lifters, camshaft and head gaskets. Then shortly after the transmission began to shudder. Me and my bank account couldn't handle anymore repairs so I sold it. In 9 months of ownership, that jeep cost me more than 9 years of driving my previous vehicle.
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Don't Even Waste Your Time! :(
RLD, 08/01/2017
2011 Jeep Grand Cherokee Laredo 4dr SUV 4WD (3.6L 6cyl 5A)
17 of 19 people found this review helpful
A ton of electrical problems - this is the 1st year for computer/electronic modules - Never buy a first year product!
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