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Used 2015 Jeep Cherokee Trailhawk SUV Review

Consumer reviews

Read what other owners think about the 2015 Jeep Cherokee Trailhawk SUV.

5 star(25%)
4 star(21%)
3 star(23%)
2 star(6%)
1 star(25%)
3.2 out of 5 stars
32 reviews

Most helpful consumer reviews

1 out of 5 stars

Don't buy it. Chrysler can't or won't fix it.

strman, Southport, NC, 05/14/2015
2015 Jeep Cherokee Trailhawk 4dr SUV 4WD (2.4L 4cyl 9A)
Firstly, I have the V6 model Trailhawk. It was a great car for the first 11000 miles but then one day I received an RO1 recall notice for a software reprogramming. Don't do it. This reprogramming disables second gear because they know there is a serious design flaw with the transmission. The recall reprogramming limits the down shifting of the tranny so you end up with a car that is … always in the wrong gear and a herky jerky pig to drive. I once rated this car with 5 stars but feel compelled to warn the public now because so far Chrysler appears to be unwilling and very uncaring to restore this vehicle to what I paid for. Update: This Cherokee was long ago dumped, traded for a 2016 Subaru Outback 3.6r. The Jeep was a ridiculous Lemon, an absolute swindle and worst purchase of my 64 years. The 4WD would always disable and FCA disabled 2nd gear, making it pig to drive So far my current Outback is a far superior vehicle and much better off road and on. I already have 23,000 on it.
5 out of 5 stars

UPDATED REVIEW after 17k miles experience.

rmartin, Denver, CO, 05/01/2015
2015 Jeep Cherokee Trailhawk 4dr SUV 4WD (2.4L 4cyl 9A)
ORIGINAL REVIEW: I just purchased a 2015 Jeep Cherokee Trailhawk with the 3.2liter v6. Less than 100 miles and today experienced severe transmission issues as described where I am driving along and suddenly see the "Service Transmission" message at which point the transmission remains in the gear it was in but refuses to shift. I pull over to the side of the road and stop, put in park, … back in drive and then can go a little while (couple of miles) before the same thing happens. This repeats until I get back to the dealer about 10 miles away. May be looking to return vehicle altogether if as the Service Tech said, it will probably require a new transmission with less than 100 miles!!! UPDATE November 2016: I have now put 17k miles on my Jeep and I can happily report that the initial transmission issues were not a sign of things to come. So far it has performed flawlessly after that initial hiccup. Have been on tough 4WD terrain to test that aspect of it as well with good performance. I am happy all around with my purchase. The original issue only required a new chip that controls the transmission. That and the re-learning process that is required when the vehicle has a new or updated software did the trick.
3.63 out of 5 stars

2015 V6 Trailhawk LEMON!

myreviewnva, Frederick, MD, 05/29/2015
2015 Jeep Cherokee Trailhawk 4dr SUV 4WD (2.4L 4cyl 9A)
Purchased 2015 Jeep Cher Trailhawk (V6), fully loaded. Purchased November 2014, 4,400 miles later on 4/21/15 the check engine light came on. Needed a new transmission. Sat at dealership for 32 DAYS until they finally replaced trans. Picked it up this past Fri, 5/22/15, drove it over weekend. Contacted the Serv Director on Tues 5/26 and told him it still wasn't shifting right. He told … me to drive it thru wknd & call him back on Mon 6/1. Yesterday, 5/27, engine just shut down on I-395 just outside of DC in rush hour. Had It towed back to dealer. Total lemon under VA Lemon Law. Dealer & Jeep "Cust Care"--no help. Forced to hire an attorney!' Unbelievable!
1 out of 5 stars

Transmission Broken at 2200 miles! Regret Buying!

Disappointed Cherokee Owner, Mesa, AZ, 07/28/2015
2015 Jeep Cherokee Trailhawk 4dr SUV 4WD (2.4L 4cyl 9A)
I deeply regret purchasing the V6 4x4 Trailhawk 2015 Jeep. After 2200 miles, the transmission is broken. While driving on the interstate the check engine light came on, so we exited the interstate. A service transmission message was displayed on the screen. Upon stopping at the exit ramp light, the car would not move forward, although it was in drive. The problem repeated again, one … block away from the dealership where we took it for repair. The car simply stops in traffic with little to no warning. Prior to the sudden onset of this transmission problem, we had no issues with the vehicle. When we arrived at the dealership, they indicated it would be at least a week before the transmission techs could even look at the vehicle as there is a glut of service inventory for transmission repairs. After they look at the vehicle to get the specific failure code, we would then have to wait for our turn for repair as they are backlogged for transmission repairs. We asked that they call other dealerships and find out if they can service it sooner, and every dealership within 75 miles is booked out WEEK(S) ahead for transmission repairs. We looked up this model vehicle online and searched specifically for transmission failures, and our hearts sunk. Many (hundreds of people) claim to be having what appears to be the same issue at very similar mileage (less than 6500 miles) on the Cherokee 9 speed transmissions. We are disgusted with this purchase and the customer service we have experienced from Jeep. I emailed Chrysler, per the instructions in the owner's manual, and have not received a response. I have called the customer care department and have not received any support. Jeep will not give us a loaner vehicle to use while they repair our brand new Trailhawk with 2200 miles on it that we paid $41k for. I know these vehicles are visually appealing, have comfortable seating, have good acceleration and performance specs, but seriously, no car should have transmission failures at 2200 miles. If you are still considering purchasing this vehicle after reading my review, I strongly urge you to spend a few minutes on the web searching car complaint sites for issues with the Cherokee transmission. I deeply regret this purchase and would advise any friend or family member to purchase something different, based on this experience. We have been without our brand new Jeep for some time now, the dealer has not contacted us, Jeep has not responded to our inquiries, Chrysler has not responded, and there appears to be no end in sight. I would never purchase this vehicle again under any circumstance, despite how much we love the appearance and comfort. Update: We sold this car after 10 months. The transmission broke 3 times during the 10 months we owned it. The dealer denied any issues each time we took it in for service. We will never again purchase a Jeep due to this experience.

Edmunds Summary Review of the 2015 Jeep Cherokee Trailhawk SUV

Pros & Cons

  • Pro:Smooth and refined V6 engine
  • Pro:smooth and quiet ride
  • Pro:spacious passenger quarters
  • Pro:abundance of available high-end tech features
  • Pro:Trailhawk offers unique off-road capability for the segment.
  • Con:Sluggish performance with four-cylinder engine
  • Con:less cargo capacity than other small crossovers.


Full Edmunds Review: 2015 Jeep Cherokee SUV

What’s new

The 2015 Jeep Cherokee gets an engine stop-start system on V6-equipped models, slightly improving EPA fuel economy estimates. A rearview camera and automatic headlights are now standard on the Latitude and Trailhawk models, and a new frontal-crash mitigation system is optional.

Edmunds says

The 2015 Jeep Cherokee offers more off-road capability than most people will expect from a crossover, but the bigger story is that it's civilized and comfortable enough to drive to work every day. It's worth a look if you're shopping for a small SUV.

Vehicle overview

Once upon a time, sport-utility vehicles were covered in mud, traversing streams and doing it all in the face of frugality. In the decades since, though, most car shoppers have realized that more sensible crossover SUVs are the way to go for everyday use. Jeep has tried to apply its off-roading heritage to some of its more civilized small crossovers (think Compass and Patriot), but the results have been disappointing. Thankfully, the 2015 Jeep Cherokee finally does come close to delivering the best of both real-world usability and capable off-road performance.

A crossover SUV, the 2015 Jeep Cherokee comes in Sport, Latitude, Trailhawk and Limited trim levels. This is the Limited.

That real-world usability starts with the Cherokee's quiet, comfortable and even plush ride quality compared with that of some other small crossovers. The well-laid-out interior is another bonus, and it comes with some fantastic standard and optional tech features. We're also fond of the Cherokee's optional V6 engine, which is smooth and has plenty of power and decent fuel economy ratings. Once the pavement ends, Jeep has you covered with the Cherokee Trailhawk trim level. With low-range gearing and special equipment like a locking rear differential, the Trailhawk can go much farther off-road than your standard all-wheel-drive crossover.

The Cherokee is likable, no doubt, but there are a few deficiencies worth noting. Despite its upscale interior, it may not be the best option if you frequently need to transport a lot of stuff. While the backseat is roomy for passengers, the rear cargo area is relatively small in comparison. Rivals are roomier, especially with the rear seats folded. Also, the Cherokee's four-cylinder engine is a mediocre performer, and the nine-speed automatic transmission can be annoyingly reluctant to downshift while at cruising speeds.

If you don't find the Cherokee quite to your liking, the 2015 Ford Escape, Honda CR-V, 2015 Mazda CX-5 and Toyota RAV4 are all excellent choices for this class. The CR-V and RAV4 have considerably more interior space than the Cherokee, while the CX-5 and Escape are more enjoyable to drive, thanks to their sharper steering and handling. The Subaru Forester and XV Crosstrek might also be worth a look, given their better-than-average off-road abilities. Overall, though, the 2015 Cherokee is the best small Jeep not named Wrangler that we've driven in a long time.

2015 Jeep Cherokee models

The 2015 Jeep Cherokee is a five-passenger crossover SUV offered in four trim levels: Sport, Latitude, Trailhawk and Limited.

Standard equipment on the Sport includes 17-inch steel wheels, air-conditioning, power accessories, keyless remote entry, a tilt-and-telescoping steering wheel, a 60/40-split rear seat, sliding and reclining rear seats, Bluetooth phone and audio connectivity and a six-speaker audio system with a 5-inch touchscreen interface, USB/iPod integration, an auxiliary audio input and an SD card reader. A Cold Weather Group package is available with a wiper de-icer, remote ignition, heated power-folding mirrors, heated front seats and a heated steering wheel. You can also get alloy wheels, a rearview camera, satellite radio and a CD player as stand-alone options.

The Latitude adds alloy wheels, roof rails, foglights, automatic headlights, a rearview camera, body-colored door handles and mirrors, privacy-tinted glass, LED interior lighting, a folding front passenger seat with a storage compartment inside the seat cushion, a leather-wrapped steering wheel and a 115-volt outlet. Latitudes also come with a wider range of options including a V6 engine, dual sunroofs (the front roof opens; the rear glass is fixed), an upgraded nine-speaker audio system and an 8.4-inch touchscreen interface with smartphone app integration. The Comfort/Convenience package bundles a power liftgate, automatic headlights, dual-zone automatic climate control, an eight-way power driver seat (with four-way power lumbar), satellite radio, remote start and a cargo cover and net.

Leather upholstery is standard in the Cherokee Limited, as is the 8.4-inch touchscreen interface. Navigation is optional.

The off-road-themed Trailhawk is four-wheel-drive only and comes with low-range gears, slightly wider 17-inch wheels and all-terrain tires, off-road oriented suspension tuning, a rear locking differential, skid plates, tow hooks, unique exterior trim, upgraded interior surfaces, a bigger gauge cluster display, the 8.4-inch touchscreen and satellite radio. Options on the Trailhawk include the Comfort/Convenience package (power liftgate, automatic headlights, dual-zone automatic climate control, an eight-way power driver seat, auto-dimming rearview mirror, satellite radio and remote start), the Technology Group package (automatic high-beam control, adaptive cruise control, forward-collision warning and low-speed crash mitigation, lane-departure warning and mitigation systems and an automated parallel and perpendicular parking system), leather upholstery, a navigation system and an upgraded audio system.

The Limited sheds the Trailhawk's off-road hardware, but includes all of the same interior electronics and gets most of the contents of the Comfort/Convenience package (minus the power liftgate). It also comes with 18-inch alloy wheels, heated front seats, a heated steering wheel and leather upholstery. The Luxury Group package adds a power liftgate, xenon headlights, memory driver settings and ventilated front seats. The Technology Group package (as previously described with the Trailhawk) is also available on the Limited.

Available on all trim levels except the Sport is the SafetyTec package, which adds blind-spot detection, rear cross-traffic alerts and rear parking sensors. The Trailer Tow Group package adds a tow hitch, trailer tow wiring harness and an auxiliary transmission cooler.

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Performance & mpg

Standard on all 2015 Jeep Cherokees is a 2.4-liter four-cylinder engine rated at 184 horsepower and 171 pound-feet of torque. Optional on all but the base Sport is a 3.2-liter V6 that makes 271 hp and 239 lb-ft of torque. A nine-speed automatic transmission is standard with both engines.

You have your choice of front-wheel drive or four-wheel drive with either engine, but Trailhawk models are 4WD only. Jeep offers two 4WD systems. Standard on four-wheel-drive Sport, Latitude and Limited models is the light-duty Active Drive I 4WD system; it requires no input from the driver and is suitable for driving in wintry conditions. Standard on the Trailhawk and optional on other 4WD Jeep Cherokees is the more deluxe Active Drive II system, which features low-range gearing to give the vehicle extra capability in off-road situations. The Trailhawk also has a locking rear differential to aid progress on rough terrain.

In addition, four-wheel-drive Cherokees feature a Selec-Terrain dial with selectable Auto, Snow, Sport and Sand/Mud modes to optimize traction; the Trailhawk features an additional Rock mode. Hill start assist is standard on all Cherokees, but only the Trailhawk has hill descent control. A tow package is available on all 2015 Jeep Cherokees, and with it included, V6 models have a healthy 4,500-pound towing capacity when properly equipped.

This the Selec-Terrain dial you'll find in most four-wheel-drive Cherokees. The Trailhawk version also has a Rock mode.

With so many engine/drivetrain combinations for the Cherokee, there are several different mileage ratings  from the EPA. Equipped with front-wheel drive and the four-cylinder engine, the Cherokee is rated at 25 mpg combined (22 city/31 highway). With the V6 and front-wheel drive, the estimate is 24 mpg combined (21/29).

EPA-estimated fuel economy for Cherokees with the Active Drive I 4WD system and four-cylinder engines is 24 mpg combined (21/28), which is slightly below average for this class, while V6 Cherokees with this 4WD system are rated at 23 mpg combined (20/28). With the Active Drive II system, estimates stand at 23 mpg combined (21/27) with the four-cylinder and 22 mpg combined with the V6. With its all-terrain tires, the Trailhawk gets an EPA-estimated 22 mpg combined with the four-cylinder or the V6.

In Edmunds testing, a four-wheel-drive Cherokee Limited with the Active Drive I system went from zero to 60 in 7.4 seconds, a good time for the class. A Cherokee Trailhawk (also with the V6) did the sprint in 8.0 seconds.

Safety

Standard safety equipment on all 2015 Cherokees includes antilock disc brakes, stability and traction control, front and rear seat side airbags, side curtain airbags and front knee airbags. A rearview camera is optional on the Sport trim level and standard on all other models.

Trailhawk and Limited models can also be equipped with an option package that adds adaptive cruise control, a forward-collision warning and mitigation system (with automatic brake intervention in potential collision situations), a lane-departure warning system and blind-spot and rear cross-traffic alerts.

In Edmunds brake testing, a Cherokee Trailhawk came to a stop from 60 mph in 131 feet. The all-terrain tires contribute to that lengthy stop, but it's still one of the longest distances we've ever recorded in the segment. A Cherokee Limited with more common all-season tires and 4WD came to a stop in 122 feet, which is a couple feet better than average.

In government crash tests, the Cherokee received an overall rating of four out of five possible stars, with four stars for total frontal impact protection and five stars for total side impact protection. The Insurance Institute for Highway Safety gave the Cherokee a best possible rating of "Good" in moderate-overlap frontal-offset, side-crash and roof-strength crash tests. The Cherokee's seat and head restraint design was also rated "Good" for whiplash protection in rear impacts.

Driving

Although the four-cylinder engine has as much horsepower as most rivals' base engines, the Cherokee is heavy for a small crossover SUV, which makes the engine feel sluggish when accelerating up to highway speeds. This engine also has a more raucous sound than other four-cylinders in this class.

We really like the V6 engine, though, as it gives the 2015 Jeep Cherokee a relaxed, refined demeanor not found in any SUV with a four-cylinder engine. There's plenty of power here, and the nine-speed automatic provides smooth upshifts. But once you're cruising in top gear, the Cherokee can be a bit reluctant to downshift in response to your gas pedal inputs.

The Cherokee is exceptionally quiet at highway speeds. And over rough city streets, the Cherokee offers about as cushy a ride as you'll get in this class. The downside is that the Jeep feels heavy and soft when going around turns. Its steering is precise, but the new Cherokee isn't sporty like the Escape or CX-5.

Ride comfort is excellent in the Jeep Cherokee, and it's one of only a few compact crossover SUVs with a V6 engine.

All Cherokees have a bit more ground clearance than the norm, but it's the Cherokee Trailhawk, which earned an "B" rating from our testing department, that stands out for off-road ability. If you have the inclination, the Trailhawk can take on some pretty serious trails, thanks to its advanced 4WD system and rear locking differential.

For more driving impressions, be sure to check out our long-term test of the 2014 Jeep Cherokee as well.

Interior

In the past, the standard Cherokee may have seemed far behind the Grand Cherokee in terms of quality and capability, but no more. The materials in the 2015 Jeep Cherokee have a high-quality look and feel, especially on upper trim levels. The available 8.4-inch touchscreen entertainment and navigation interface (Uconnect) is truly great and worth the extra cost if you can make the jump out of the Sport trim levels. It features easy-to-navigate menus, big touch buttons, voice commands and an accompanying knob that makes whipping through iPod menus a breeze.

Passenger quarters are spacious in the 2015 Jeep Cherokee. It's easy to get comfortable in the available power driver seat, which offers ample adjustability (although the steering wheel has an oddly limited range of height adjustment). The rear seat reclines, allows fore-and-aft adjustment and the high-mounted bench supports adults' thighs without pushing their heads into the rafters. This is one of the better backseats in the compact crossover class.

Adults will find the Cherokee's rear seat spacious and comfortable. Rear-facing car seats fit well back here, too.

Occupants' comfort comes at the expense of cargo capacity, though. There are just 24.6 cubic feet of space behind the second row and 54.9 with the rear seats folded. Both figures are 10-15 fewer cubic feet than what most other compact crossover SUVs offer. A lack of truly useful storage space up front for your personal effects is another drawback.

Edmunds Insurance Estimator

The Edmunds TCO® estimated monthly insurance payment for a 2015 Jeep Cherokee in Ohio is:

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