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Used 2017 Ford Fusion Consumer Reviews

3.6 out of 5 stars
84 reviews
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Pros
Cons
5 out of 5 stars

German performance from an American sport sedan

Brent, 12/04/2017
2017 Ford Fusion Sport 4dr Sedan AWD (2.7L 6cyl Turbo 6A)
67 of 71 people found this review helpful

I have had the car for a little over 9 months. I had one repair - a known issue where the battery would drain overnight. Simple reprogramming with a software patch took care of it. The car is very quick given its weight - quicker than the 2008 BMW 328i that it replaced. Handling is similar to the BMW with the aid of the AWD. The only area it is not up to the 328's level is braking - the brakes are pretty good for the Fusion Sport whereas the brakes on the 328i were excellent. The engine is outstanding overall. Plenty of power with a quick revving twin-turbo direct injection setup with very little turbo lag. The torque comes on strong just south of 3,000 RPM and stays flat until redline. This car really pulls! The transmission has been reliable, but it needs to be retuned with snappier shifts. It is not a bad transmission, but I would want it to shift quicker in Sport Mode. I have not had it past 120 MPH but it was still pulling hard at that point. At freeway speeds you need to be careful - if you floor the gas pedal you go from 60 MPH to 100 before you know it. Passing a car at full throttle can easily put you in triple digit speed before you realize it. This car could be a ticket-getter. The gas mileage is OK, but for the performance you get, it is well worth it. Cruise at 75 MPH on a level road and you can get nearly 30 MPG... but get your foot into it a lot and you can get down to 16 or so. I average about 22 MPG in combined commute driving. The interior is spacious, the electronics are very good. The sound system could use a bit of an upgrade with better speakers and a subwoofer, but it is decent as is. Seats are comfortable though not full leather. It is a quiet ride that can be a good commuter that just happens to have a lot of speed on tap, or in sport mode you can have it a bit more high-strung and have some serious fun. The trunk is large. Overall I feel happy with my 40 K purchase - I have a replacement for my 2008 328 I that is faster, quicker, handles just about as well even if it doesn't stop quite as short - and it was much cheaper than a 2017 BMW equivalent. It is nice to buy an American car that can compete with the Germans too.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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5 out of 5 stars

3.5mm audio jack missing

Ricky, 09/04/2018
2017 Ford Fusion SE 4dr Sedan (2.5L 4cyl 6A)
15 of 15 people found this review helpful

Starting in 2016 the Fusion doesn’t have an input 3.5mm audio jack. It was replaced with a 2.0 USB plug in. Very frustrating because all converters I tried for USB to 3.5 won’t work with Ford Sync. Im an Uber driver and my riders can’t plug in anymore. Bluetooth for every rider, give me a break. However, I do recommend the Ford Fusion for the American made quality car that it is. This is my second Fusion and will probably get a third. I noticed the biggest difference compared to foreign cars like camry or accord is the ride quality. After 100k miles my Fusion still rolls over bumps and pot holes like it was nothing. After 150k miles on my Fusion, It’s the main reason I bought another one. In a Camry the ride quality decreases after 60k miles. Might as well throw it in the garbage. In addition I like the heavy doors on the Fusion and overall heaviness of the car. It helps hold the road better. I’ve been getting between 40-60 mpg on the new Fusion Hybrid. So very happy there. Just one last thing I wish the Ford Engineers would move the window lock button on the drivers door somewhere else because my finger always locks the windows when I use my window. Overall highly recommend the Fusion. And it will never break down.

Safety
5 out of 5 stars
Technology
1 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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3 out of 5 stars

Fun to drive...if it will start.

rsto10, 01/16/2017
2017 Ford Fusion Sport 4dr Sedan AWD (2.7L 6cyl Turbo 6A)
62 of 69 people found this review helpful

I do not recommend buying this car until Ford addresses and fixes the batter drain problem with this car. Numerous times, after sitting in my work parking lot for the day (8 hours), I return to the car to go home and the battery is dead. There is a bug with this car that my dealer, and according to the increasing complaints on the forums, most other dealers can't diagnose and fix properly. Ford has been silent about the problem and has yet to issue a fix to its dealers. Do not buy this car until the problem is fixed at the corporate level. That being said, if a fix is found, this is a really fun car to drive with great tech. With winter tires this AWD car is really, really fun in the winter. The only thing I dislike about this car is the MPG. Not the mileage I'd like or was used to with my 2014 Ford Fusion 2.0 Titanium AWD.

Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
1 out of 5 stars
Value
3 out of 5 stars
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5 out of 5 stars

Best 4 door EVER!

Stan, 11/20/2017
updated 06/03/2021
2017 Ford Fusion Sport 4dr Sedan AWD (2.7L 6cyl Turbo 6A)
10 of 10 people found this review helpful

What a great job Ford did! This is my 2nd Fusion. The other one is a 2015 2.0 AWD with over 100k miles on it now. No repairs, only oil changes & tires. Fell in love with the 15 2.0 and was really looking forward to the Sport. I plan to keep both cars for now. The Sport is way too nice to drive in the snow!

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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3 out of 5 stars

Great car, nice technology, but some cons

Zakareah Sikdar, 04/06/2017
2017 Ford Fusion SE 4dr Sedan AWD (2.0L 4cyl Turbo 6A)
42 of 48 people found this review helpful

Switched over from a Lincoln MKS due to horrible Lincoln service and stayed in the Ford family due to having the Ford employee discount, but I am regretting it - a bit. The car is great! I have the SE Tech and luxury package - comes with all the bells and whistles - premium audio, leather, heated seats, etc. Fuel economy is good (fills up for about $35 with average of $2.30/gallon). Acceleration is not bad for a V4. My problem arises with the steering and Ford customer service. When the vehicle only had 500 miles it was in the shop for a vibration in the steering wheel. Ford, who didn't provide me with a loaner car, stated this was a "normal characteristic" and they notified Ford Corporate. I was told to drive another 2,000 miles as my tires have flat spots. Drove another 2,000 miles and problem still persists. Took it back to the dealer and was told, "this feels normal to us". Fine, took it again and was told, "the tires were majorly out of balance". After receiving it back, the problem continues. How ridiculous that a brand new car with only 8,000 miles is having such a problematic situation with steering that the dealer cannot even figure out. Also, sent NUMEROUS emails to Ford Corporate - but I do not ever hear anything back. Overall, this car is good - but service with Ford is garbage. Will probably be going back to foreign cars - Lexus is the best.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
3 out of 5 stars
Value
3 out of 5 stars
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