Volvo Cars Manasquan
Customer Reviews of Volvo Cars Manasquan
Tony was PERFECT salesman!
byon 04/10/2024
Tony was a perfect salesman. He was professional, helpful, knowledgeable and very patient! I would recommend him to everyone.
Tony was PERFECT salesman!
byon 04/10/2024
Tony was a perfect salesman. He was professional, helpful, knowledgeable and very patient! I would recommend him to everyone.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Great service
byon 03/10/2024
Professional, knowledgeable, patient. Great customer service.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
The Best
byon 02/28/2024
The service department is the best. I have had many cars in my lifetime, but Volvo cars of Manasquan is the best. People like Sean in the service area are a pleasure to do business with. He is extremely knowledgeable, caring and professional. He is an asset to the organization.
Wonderful experience!
byon 02/16/2024
We are so thankful for Shane and his professionalism, guidance, and patience during the car search. He made the experience seamless, and this continued the day of taking the car home when working with Joanne and Chris as well. I left feeling excited and comfortable in my new lease. Thank you Shane, Joanne, Chris, and Volvo Manasquan!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Impeccable Car Dealer
byon 02/01/2024
Recently needed car serviced. I was in a tough situation and needed immediate care. Tim Johnson Service Representative listened carefully and together worked out best approach. His attentiveness and professionalism was second to none. I have always had professional and positive experiences working with and purchasing from Volvo of Manasquan. I know a few Audi owners who switched over based on their Customer Service reputation.
Service with a smile.
byon 01/26/2024
We took our 2024 XC60 t8 for a small glitch, that is the check engine light. Tim our service advisor was ready for us promptly at 7:30 a.m. the car was pulled into a bay and paperwork for the transaction was ready in addition to the loaner we were going to have sitting next to my car. Tim was so pleasant and I could not say better things about the service department. This is my second vehicle in 6 months, and we will continue to be loyal customers for the rest of our driving career. Kudos to the entire team, Tim service advisor, Brian solari as manager of the department, and Jack Fletcher principal for organizing and maintaining such professionalism. In need of a vehicle? Drive by this dealership Volvo cars manasquan and you will be pleasantly surprised. Also drive by at night to see a beautifully lit showroom of modern Scandinavian design.
Bill Massa go to guy!
byon 09/07/2023
Our experience with Bill Massa was phenomenal! He was warm, attentive, FUN, and so very knowledgeable! No pressure, he let the car sell itself! The absolute most painless car buying experience my husband or I have ever had! Manasquan Volvo and Bill are top notch! Thrilled with my 2024 Volvo XC60! Will be back when my husband is ready for his next car!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Service
byon 08/14/2023
Friendly staff
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Excellent customer service and professionalism
byon 06/01/2023
This dealer has great customer service and was a pleasure to use it is clean and very friendly
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Not a good option for buying remotely
byon 11/20/2019
Purchased a car remotely from this dealership as there weren’t any S90’s locally that had the options and color I was looking for. The salesman Dan was OK. All communication was done over the phone and his attitude towards me improved greatly once I told him I was going to purchase the car. The last 2 cars I have purchased CPO have needed a break job immediately after purchase. Since the dealers were local they took care of it in their facility, being that this dealer is 400 miles away I was worried that I would get stuck with a 1400 break job. The salesman and the used car manager Joe assured me that they were a reputable dealership and the breaks would be in good order. The car was shipped to my house and I had to wait for the plates to arrive, once they did I took the car to my local Bobby Rahal Volvo to have it inspected so I could put the PA plates on the car. They told me the car needed rear brakes and rotors but everything else was in good order. I contacted my salesman and it took two weeks to get a response from the management. Joe informed me that my local dealer was just trying to up sell me on the rotors and they were most likely fine if I wasn’t feeling pulsing and that they were willing to pay for the brake pads. The total estimate from the Volvo dealer was $702 but Joe offered to send a check for $250 for the brakes. I reluctantly agreed as I am busy and didn’t feel like fighting over a few hundred dollars with a dealer so far from my home. The check never showed up, a week later I called to inquire about it and Joe informed me that he called and left me a VM stating that I had to provide them with a paid invoice for the completed work. I NEVER received a message from him about this. Not in my missed calls or stored in my VM box. I told him to keep the $250 as I was tired of playing all these games. In the end, the one item I was concerned about and asked several times to make sure would not be an issue is the one thing they failed on. I will have to pay the $702 for brakes myself for a CPO car I just spent $35K on.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
1 Comments