Hiland Toyota
Customer Reviews of Hiland Toyota
New Car Purchase
byon 08/04/2023
We really enjoyed working with Lonnie Tapscott. He went out of his way to assist us with the process. Lonnie also went above and beyond our expectations on several occasions.
New Car Purchase
byon 08/04/2023
We really enjoyed working with Lonnie Tapscott. He went out of his way to assist us with the process. Lonnie also went above and beyond our expectations on several occasions.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
survey
byon 08/01/2023
work done well
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Cusomer Service
byon 07/21/2023
Prompt service
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
3 Comments
Dave S
byon 07/18/2023
Great salesman in Gene Ward. Great to work with. I have bought 4 cars from him and Happy with all 4
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Work done on vehicle at Body Shop
byon 07/18/2023
After having my car hit by another vehicle, Triston at the Body Shop was a great person to work with. She helped me in numerous ways, and was always thoroughly professional. Great customer service on her part. If I was still at John Deere, I'd hire her in a heartbeat!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Friendly/helpful Staff
byon 07/01/2023
The gentleman that I interacted with was very friendly and helpful.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Not Applicable
1 Comments
My Highlander
byon 06/27/2023
Speedy in and out.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great Experience from start to finish
byon 06/27/2023
Quick easy. Gentlemen made it smooth and didn’t drag the process out
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Alen Rutledge
byon 05/31/2023
Fast, Friendly and Good price.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
2021 Toyota Tundra
byon 05/23/2023
Every aspect was positive: Sales, Financial Services, explanation of warranties, etc., and overview of features prior to rolling out.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Toyota service
byon 05/19/2023
Quick and timely service
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great buying experience!
byon 05/19/2023
The dealership itself is a beautiful space. Troy Knapp is an incredibly knowledgeable, funny, and kind salesman.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Great service
byon 05/13/2023
Staff was friendly
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
ralph
byon 05/13/2023
in quickly for appointment time and no extended wait for service to be completed
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Oil change
byon 05/10/2023
The honesty of the employees.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Not Applicable
1 Comments
Good experience
byon 05/09/2023
Staff helpful, willing to work with me on making the deal happen. Have bought several vehicles at this dealership because of the way I'm treated.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
2023 Lunar Rock Taco
byon 04/27/2023
Troy Knapp was a great salesman and made the process easy. Getting the paperwork completed was easy also (hats off to Tim Pearson).
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Honest Service Dept. with integrity
byon 04/22/2023
Reasonable price for quality service with people of integrity
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Satisfied
byon 04/21/2023
Made me feel like a was not just another customer Very friendly Liked the video of the work being done
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Adam
byon 04/21/2023
Salesmen was not pushy. Let us know what you had to offer with what we wanted.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Great experience with Hiland Toyota
byon 04/21/2023
Very efficient and competent. Things run smoothly, they know what they are doing and don't waste your time. All staff are polite and helpful.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
1 Comments