Toyota of Deerfield Beach

by Ibapap216 on 03/13/2016

Walked into the dealership and from that moment on, we were treated like family. This purchase was for my husband and our next one will definitely be for me. Very happy with our experience and purchase.

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by sflfamily on 02/22/2016

Purchased the car last week and dealer experience was very good. Several sales reps helped along the way, after 3+ tripes looking at different models and test driving. Nice clean operation and didn't feel like a used car lot. I never thought I would be buying a Camry but after test driving 3 other competitive models I ended up going back to the one that looked and drove best. I only have the 4 cylinder but it's got enough pep for my wife and 2 kids. Very happy so far, and much better on mileage than previous SUV.

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by fred1965 on 12/30/2015

I put a deposit down with Elijah, through Nedra as the internet sales manager and Marco was the manager that "sealed the deal". After they had my deposit, they "forgot" to put the deal # on the car I ordered on the paperwork and didn't have the where with all to understand why that wasn't a binding contract. Once I actually put verbiage on paper to ensure the first right of refusal they "agreed" to the revised contract that took a day and a half to finalize since I wasn't in front of them. A week later I applied for credit. A full day later after I applied for credit, I have not heard back from them. I requested a refund earlier this evening both in an email and by calling the dealership due to the fact that I refuse to deal with a dealership that operates on the "out of sight out of mind principle.. No one returned my call. Caveat Emptor. (Let the buyer beware) I will be going in to retrieve my $1k tomorrow and begin the search for a car again. I wouldn't wish this dealership, or these sales people on my worst enemy.

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by Crisamor on 12/20/2014

This place had a lot positive energy I am in love the way I was treated plus very happy with my vehicle my family bought vehicle in another place but after my experience with Toyota of Deerfield beach they define will only buy with the Brazilian team Carlos, Ana and Jander they are the best just go to see them you will be in love. Thank you guys!

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by jeje1 on 12/07/2014

I was looking to buy a new vehicle not sure which type or brand but after shopping everywhere make my decision to buy my first Toyota with the best time ever The Brazilian team they will take of you like they did with me......I complete recommend to all my friends, family and you that is reading my review.....love very much

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by xrzzz on 11/29/2014

When talking to a sales person over the phone, I asked for a 2014 Toyota Camry L for certain price out the door. I will not mention the price due to respect for the negotiation process. They did not have the color choice I wanted so the salesperson stated that I could get a gray 2015 Toyota Camry LE for close to that price. I told that salesperson not to waste my time if it wasn't within a couple of hundred dollars of the stated amount. That sales person stated it would be close, but I needed to come in for "leverage". I came in and found it the price would be closer to $3,000 greater than the price I stated. Obviously, this sales person wanted me to come in so he can switch me to a lesser vehicle.

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by FLMatt on 09/29/2014

We drove over 3 hours to see the exact Certified Toyota we wanted. From the moment we arrived until the moment we left, the entire staff made us feel valued. We were treated fairly and respectfully throughout all phases of the transaction. This store does business the way all stores should do business; openly, honestly, and with integrity. I highly recommend this store to anyone who appreciates a higher-level of customer service and professionalism. Thank you to the staff at Toyota of Deerfield Beach!

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by wizbang_fl on 09/18/2011

I had a unfortunate opportunity of experiencing this dealership. I took my vehicle (a matrix) to look at trading to another toyota. I wanted to know how much my trade would be valued at in order to see if the deal would even be possible. I had already gone online to edmunds and got a quote ok 6500 for trade in value. The salesperson said "oh yes I can get that for you and while they are getting the value would you like a test drive" so I agreed to test the car I was interested in. after the test drive we went to the office and waited for over :30. When the salesman came back he said the value was $2500. I said that's not going to work and I want my keys so I can leave. He said ok and I walked into the showroom to leave. Waiting for another :30 minutes I started to complain about not getting my keys and wanting to leave. Finally the sales manager (or other [violative content deleted]) came up to me and asked me what I didn't like about the trade in value. I said it's not close to what I needed it to be and there was no point in discussing it further and I wanted my keys. He disappeared and :30 later I started walking about the dealership talking to anyone about finding my keys after I started talking to customers and explaining my experience my keys appeared. I won't go back and I won't get another Toyota. (My Matrix purchase wasn't pleasant, but it wasn't this close to being this poor either.)

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by jimdrew on 06/13/2010

This is a clean dealership but they make you wait a long time for service. I did the on-line quote and you would think I hadn't sent any information at all. I paid too much for the car...again, my fault, I had looked up all the information on Edmunds but they gave me a higher TMV and I believed them. Why oh why can't a dealer be honest....I know, they are there to make money. They also charged a dealer's fee...and I let them get away with that.

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