Customer Reviews of Subaru Of Muskegon
Austin is our car guy!
byon 09/20/2021
We recently leased our second Subaru with My Auto - We were referred by our son who is on like his 3rd or 4th Subaru. The sales and service are amazing - we have always had an enjoyable and speedy customer service.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
New car buyer
byon 08/19/2019
My salesman was Steve and he was great to work with. He answered all my questions and was very professional. No high pressure whatsoever. He got me a great deal without all the haggling.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
damaged vehicle
byon 10/14/2018
this certified vehicle is/was damaged, it appears that someone had attempted to break into vehicle. the corners of the passenger and drivers doors are bent outward enough that you can hear traffic and air while driving... the used sale staff was very friendly and sales manager helpful
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? Not Applicable
fantastic
byon 09/03/2017
This was our best car buying experience with a dealer. We were greeted, asked what our desires for a vehicle were, shown the features of the vehicle and went off for a test drive. We were listened to along the way and never pressured. Our sales associate, Logan, was very helpful and accessible. Truly a great experience.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Best Subaru Purchase Experience Ever
byon 07/25/2016
My friends asked me why I would drive 50 miles to buy a Subaru when there is a dealer just down the road from me, less than 4 miles. It is a simple answer, Customer Service. It is easy to see why Subaru of Muskegon is listed a Premier Dealer on Edmunds, a winner of the Subaru Stellar Care Award, and Subaru Dealer of the Year. This purchase was my third Subaru and by far the best experience ever! From the initial greeting to the step-by-step introduction to the functionalities of the 2017 Outback I purchased, sales specialist Austin Gressett was truly a professional and a credit to Subaru and the dealership. Missing was the commonplace, high pressure sales presentation; Austin was informative, helpful, answered my questions, and offered many insights to new features I otherwise might not have asked about or known about. He even took the time to pair our phones to the car, something not done by my previous, 4 mile away dealer. I highly recommend Austin and the entire Subaru of Muskegon team for anyone wishing to purchase a Subaru and requiring a Customer Service focused sales staff and dealership.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
At Subaru of Muskegon, we have devoted ourselves to helping and serving our customers to the best of our ability. We treat the needs of each individual customer with paramount concern. We believe the cars we offer are the highest quality and ideal for your life needs. Subaru of Muskegon understands that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please visit Subaru of Muskegon at https://www.subaruofmuskegon.com/ for more!