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Bristol Toyota

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Customer Reviews of Bristol Toyota

5.0
Overall Rating
5 out of 5 stars(60)
Recommend: Yes (1) No (0)
Write a review: Sales | Service
5 out of 5 starssales Rating

Great Sales Service

by Bear on 08/29/2023

I ordered a vehicle from Bristol Toyota, they explained the order ring process and followed through with text messages through the entire time. Best experience I have had from any dealer over the years…

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
60 Reviews
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5 out of 5 starssales Rating

Great Sales Service

by Bear on 08/29/2023

I ordered a vehicle from Bristol Toyota, they explained the order ring process and followed through with text messages through the entire time. Best experience I have had from any dealer over the years…

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

No pressure

by Noelia andrade on 03/22/2022

No pressure sales. Price advertised is pretty much what you get. Got a good deal. I’d ideal with them again

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Professionalism

by Mary Cooper on 03/12/2022

I appreciated the professional, respectful,no nonsense transaction when I bought a preowned car at Bristol Toyota.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Good dealership

by Dave A on 01/10/2022

I was very happy that this dealership was not marking vehicles up over MSRP when so many others are. The price was locked in online and the paperwork and vehicle delivery went quickly and smoothly. Sales staff was helpful and courteous.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Happy trucker

by Stephan on 09/20/2021

A good selection of used trucks. We quickly got to the one we wanted and were able to drive it home the same day.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Did not feel pressured at all!

by Trisha on 04/22/2021

First time car shopping at Bristol Toyota. They had the automobile I was looking for. Sean V. Was my sales person and he was great. He worked with me on the price. I never felt pressured and I felt that I was given a fair trade-in value for my car.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

RAV4 and away

by JoAnn on 03/12/2021

I have not been disappointed in treatment at Bristol Toyota I have leased and now bought and Steve Axell was professional and not pushy worked with me and got me what I wanted for the second time. Financial guy was great. I have used service and they are also pleasant friendly and professional. I dealt with another Toyota dealership and would never go back there. Almost went to Honda but Bristol and Steve came through again

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Outstanding service

by Connie on 10/29/2020

I was in the market for a used car preferably a Toyota. Chris who was the sales rep showed me a car that was within my price range. I loved it and bought it they even delivered it to me after the registration was complete. I highly recommend Bristol Toyota of Swansea if you are car shopping.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Excellent customer service

by felicia ofokansi on 09/13/2020

Derek was very professional, polite knowledgeable and willing to assist.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Bristol Toyota pressure free dealer

by ccochran83 on 09/30/2019

I have both bought and leased a vehicle from this dealership in the past two guests. Both experiences were excellent. The sales associates were both friendly and knowledgeable taking care not to put pressure on me for the sale but giving time to review quotes and make a decision. I would recommended this dealership to anyone.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Purchase of Toyota Tacoma

by Donald Dubreuil on 09/23/2019

I was looking for second hand truck and I liked one in particular a 2012 Toyota Tacoma I took it for a ride and found it ran and handled the road well and I took it for a nice bumpy ride and it passed my test. Bob was my salesmen and I had a trade which I new exactly what I wanted for it after going back and forth a few times I told him this is your last chance so come back with the numbers we asked for or we are going to leave and this was my third time. Well sure enough I got what I asked for now I’m happy and I sure they are also. One thing to remember is do your homework find out what exactly what your car is worth before you go in.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Toyota RAV4

by Christinelee on 04/13/2019

Great customer service.. thank you Ed Laureano for helping me purchase my new awesome suv!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Purchased new car

by Bristol123 on 04/05/2019

Anthony Silva was very professional and helpful. I would recommend friends and family to see him when purchasing a new car.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

2019 Toyota Highlander

by Bluestreak71 on 04/05/2019

This is our second time dealing with Bristol Toyota and it's been an excellent experience each time. They're honest and upfront about everything. Can't go wrong with them!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
4 out of 5 starssales Rating

Sales and Finance

by JennThomas1 on 04/04/2019

Bob Medeiros our sales rep was great. We went back specifically to work with him when we decided to buy a car. However Jimmy from finance was very shady to deal with. Our amount finance ended up being over $5000 more than we expected and he was not transparent with that information, instead he included extras that we didn’t ask for into the loan and when we asked if it was extra, he responded with no it’s included. I went back the day after we picked up the car to get the extras cancelled, he said there was no way to have our monthly payments changed now that the amount we were financing was changing. I am currently waiting to see if our sales rep who I reached out to can get management involved to get it fixed in a way we are happy with. I am hoping they will.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Excellent experience!

by RichAvery68 on 04/02/2019

I talked to Kayleigh online from the internet department and she turned us over to Milton, who was a great salesman. He gave me a lot of information on leasing as I have never done it before. I was only going to visit to talk, but after talking to Milton and others on the team, I felt great in buying a vehicle through them. I highly recommend anyone to visit Bristol Toyota, it was a fantastic experience!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Buying experience

by Andrew_lewis on 04/02/2019

This dealership is very neat and easy. The sales men are very polite and intelligent. Michael Natalie was awesome.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Excellent purchase experience.

by Davidnb on 03/28/2019

Very friendly and low pressure staff made buying a new car easy. Would highly recommend. No issues at all just pleasantries.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Sharon

by Tacoma19 on 03/20/2019

Loved my experience here. Both the salesperson Sharon and her boss Paul were professional. I didn't feel like I was getting talked down too or ripped off. Extremely fair

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
3 out of 5 starssales Rating

New RAV4

by Happyride on 03/04/2019

Bob Medeiros was a great salesperson. Honest, knowledgeable, gave me a great deal without having to go back and forth. I have recommended him. Very bad experience with Jorge Sican, finance manager. I felt pressured to sign up for optional coverage that I did not want or need. I was very shaken and was going to walk out. I told him that this was not what I agreed to. He completed the paper work as to what was originally agreed upon and I left very upset. I did speak with a manager. I picked up the car five days later and Bob went through everything with me. If it wasn't for him, I probably wouldn't have gone through with the purchase.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Tacoma

by shaunhawkins45 on 03/04/2019

This was a painless experience that left me with a truck I did not imagine having otherwise. They worked with me on price and got me everything I wanted and more.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
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