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Sleepy Hollow Chrysler Dodge Jeep Ram

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Customer Reviews of Sleepy Hollow Chrysler Dodge Jeep Ram

4.0
Overall Rating
4 out of 5 stars(5)
Recommend: Yes (2) No (1)
Write a review: Sales | Service
5 out of 5 starsservice Rating

service on Ram truck

by Karen H on 04/29/2023

Friendly staff, efficient service manager!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 Reviews
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2 out of 5 starsservice Rating

lost key fob

by jakelor on 12/05/2023

This is one of the more outrageous examples of price gouging that has taken place since the pandemic. We were charged $393 for a replacement key fob for our Jeep Cherokee. This is downright robbery!!!!! I wonder what percent mark-up this is.

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

service on Ram truck

by Karen H on 04/29/2023

Friendly staff, efficient service manager!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Quick oil change

by DodgeDakota on 03/12/2023

Service was good as usual. A little pricey, but what isn't these days? Sleepy Hollow has always been easy to work with for my family.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Great job

by Viroqua on 11/08/2020

Randy and Jake always do a great job fixing my truck. The older it gets the more I see them haha. Thanks for being honest and helpful on every occasion.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Prompt detailed service

by Musickage on 02/18/2020

Had drivetrain issues that were covered under warranty and got it in that day and was fixed by the next. No hassles or hang ups.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
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