Commerce Mitsubishi
Customer Reviews of Commerce Mitsubishi
Beware of Hidden "Add-Ons" at Commerce Mitsubishi
by 08/03/2020
onI saw two Infiniti QX60's advertised for what I thought was a good price. After test driving I noticed an "add-on" called a "5 Year Vehicle Theft Replacement," for $1950. It is not optional. It was on all the cars I saw at this dealer and they will not remove it, you must buy it if you buy the car. They claim it's put on by the manufacturer (at least that's what the salesman told me) and they have no control over it. That makes no sense at all since the car was purchased as a previous rental from an auction. When I called and spoke to the manger regarding this unscrupulous tactic he defended it and said that it was perfectly legal. I mentioned I would be writing a review on Edmunds disclosing this tactic and he insisted they are doing nothing wrong. At any rate, I can't do business with a dealer that forces a $1950 add-on, so before you waste your time visiting this place check to see what mandatory "add-ons" you will be required to buy if you purchase a car from them.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No