Customer Reviews of Bruce Walters Ford Lincoln
Total rip-off pricing
byon 07/31/2009
My fiancee took her daughter to look for a new/used car. Told the sales associate their maximum price. He offered three vehicles in their range, all at the same price - just two hundred shy of their maximum budget. Looked online to see if similar models were priced any different and, surprise! All three vehicles were listed on the Bruce Walters website - at way more than $2,000 less than the price they were given. When called on it, the associate had to "check with his manager", then came back and gave the whole BS story about how he didn't know what the internet pricing was and how he thought he was giving the best price could, etc, crap, spew, lie. Don't trust them.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
Total Disappointment
byon 07/16/2008
I've never been more disappointed with a dealership before. They gave me the worst deal ever with my car and added on a bunch more options that I never asked for. I should've known by the smile on the manager's face when I proceded to drive off the lot that he was excited about getting rid of this particular model vehicle. The extended warranty that I purchased is worthless. It doesn't even begin to cover all the expenses that are needed to get my car running correctly. The car doesn't want to start sometimes and if it doesn't act up when it goes in the shop, I have to pay out of pocket to fix it. Which is ridiculous, because I thought that that was what the warranty was for. Once I purchased the car, people told me that it was the worst possible decision that I ever could have made, simply because this dealership sucks. Too bad I didn't realize this before I purchased an $18,000 mistake!
Bruce Walters Ford Lincoln Kia in Pikeville, KY treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle by calling (606) 444-2200.
We look forward to serving you!
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