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Uptown Motors Chrysler Dodge Jeep Ram

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Customer Reviews of Uptown Motors Chrysler Dodge Jeep Ram

5.0
Overall Rating
4.98 out of 5 stars(161)
Recommend: Yes (51) No (0)
Write a review: Sales | Service
5 out of 5 starssales Rating

Great Experience

by Lorrie Hojnacki on 02/05/2024

Henry our salesperson and Justin the sales manager were extremely helpful. Their knowledge of the vehicle and inner workings was so valuable. Tracy in the finance department was very informative and helpful. All in all it was an exciting purchase.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
161 Reviews
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5 out of 5 starsservice Rating

oil change

by oil change on 04/25/2024

quick and on time

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Fast Oil Change

by Matt on 02/19/2024

Great, fast oil change. In and out.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Great Service

by Tom from Hartford on 02/15/2024

Had my 2016 Buick in for an express oil change and Uptown did a great job, from the time that I arrived until completion of service.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Great Experience

by Lorrie Hojnacki on 02/05/2024

Henry our salesperson and Justin the sales manager were extremely helpful. Their knowledge of the vehicle and inner workings was so valuable. Tracy in the finance department was very informative and helpful. All in all it was an exciting purchase.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Easy and Friendly

by Jeff Klass on 12/30/2023

The purchase of our used Jeep was easy, fast, well explained and carried out by friendly, helpful, knowledgeable people at Uptown.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Car purchase

by Car purchase on 12/24/2023

Everything went very smoothly!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starsservice Rating

Oil change

by Reid on 12/19/2023

Awesome and efficient

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Excellent information and timely completion of purchase.

by Bob Guenther on 12/10/2023

A great team of sales Ann service at Uptown.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starsservice Rating

Mr.

by Guy N on 11/15/2023

As always, great service with an excellent customer waiting area and accommodations.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Jeep Service

by Nikki on 11/15/2023

Great service at Uptown always. John in service is very helpful and easy to work with.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
4 out of 5 starsservice Rating

great job

by Michelle on 11/06/2023

I came in for an oil change. It took no time at all. I waited inside a lounge that offered water or soda and a snack if you wished. the manger was pleasant.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Not Applicable
5 out of 5 starsservice Rating

Great Service Department

by Don on 10/19/2023

Very prompt and friendly.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Excellent Service - Jeep Grand Cherokee

by Lori B on 10/16/2023

I had some notable service done to my Jeep and as always have been very pleased with the service and timeliness. I have had all of my service on my ten year old Jeep done at Uptown and continue to be very pleased.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Excellent

by KimC on 10/12/2023

Matt Klenz is an excellent salesman. His knowledge, expertise and professionalism is the Best!!! The other gentlemen, Josh & Tom the finance guy, who helped with the transaction, were all top-notch. They are a great team!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starsservice Rating

Serious service

by Service with a smile on 10/05/2023

Uptown service is always top notch and the employees are pleasant and friendly. Very professional work habits.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Excellent Service and Communication!

by Mike Forrester on 09/22/2023

I worked with John in the service department and he took care of my truck very quickly. They got me a rental car to use during the day so I could continue working. They got all the necessary work done in a timely manner and even came and swapped out vehicles.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Express Oil Change

by Happy Blazer Owner on 09/19/2023

Everything you want in a quick oil change!! Friendly and fast service!!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Not Applicable
5 out of 5 starsservice Rating

hail damage

by Bill on 09/15/2023

The appointment to inspect damage was made the same day I called. Communication was made with the insurance company and Window was repaired within a week. Dents where repaired several weeks later with the vehicle in the shop for only one day. I cannot find any blemish in the finish . Looks like new. Very Satisfied.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Service

by Justin on 08/28/2023

Very happy with the service completed on my Ram truck. Rear brake working good and truck feels good.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Autobody & Service

by michellewitteveen on 08/10/2023

Scott in auto body did an amazing job painting my calipers for me matching the colors perfectly! The service department, John and team did an amazing job and fast at removing my existing calipers, bleeding then re installing the painted calipers quickly. Both departments are amazing.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Oil change

by Kris Wendorf on 06/08/2023

Stopped in the quick lube for an oil change. Fast service and vehicle inspected.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Not Applicable
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