Mark Christopher Buick GMC Chevrolet
Customer Reviews of Mark Christopher Buick GMC Chevrolet
Mr
byon 01/10/2024
Briam Sandoval was great very down to earth. Looking out for us & treated us very well. He stayed 2 hours after his shift ended & was still very happy to help us decide to take our new vehicle.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Oil change and air bag recall
byon 02/21/2024
Normally they honor discounts but refused to give due to the type of vehicle. Quoted 4 hours and took a little over the time quoted
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
1 Comments
2014 Silverado Repair
byon 02/10/2024
Excellent experience. They diagnosed the problem, ordered the part the same day and completed the repair the following day.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Service Experience Feedback - Camaro Maintenance at Mark Christopher
byon 02/04/2024
I recently had my Camaro serviced at Mark Christopher, and I wanted to share my experience with fellow car enthusiasts. Overall, I had a positive experience, but I believe a notable issue is essential to bring to the community's attention. The dealership's staff was courteous and the facilities were well-maintained, creating a welcoming environment. The service was prompt, and the team addressed the specific issues with my Camaro efficiently. However, upon closer inspection post-service, I noticed a misstep in the tire rotation. Since my Camaro has staggered tires, they were rotated incorrectly – a detail that might have been overlooked during the final inspection. While this did not significantly impact my overall satisfaction, it highlights the importance of thorough checks before returning vehicles to customers. As an enthusiast who values their ride, I recommend owners check their vehicles carefully before leaving the dealership after service. It's a simple precaution that could catch minor oversights and ensure your vehicle is in top-notch condition. Despite this oversight, I want to emphasize that my experiences with Mark Christopher have generally been positive. The staff's professionalism, service efficiency, and overall customer experience are commendable. By refining their final inspection process, I believe the dealership can continue providing excellent customer service.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Mr
byon 01/10/2024
Briam Sandoval was great very down to earth. Looking out for us & treated us very well. He stayed 2 hours after his shift ended & was still very happy to help us decide to take our new vehicle.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great Service
byon 01/05/2024
I bought my new 2024 Trax from Mark Christopher Chevrolet and was helped by Thomas. He was super helpful, and straight to the point. I would recommend that you ask for him if you go to buy a new vehicle.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Satisfactory
byon 02/24/2023
Great experience with the sales person Rami and the manager Mike. I explained to both want were my interests with a truck I was purchasing and they helped me with such requirement. I'm very happy with my new truck and the purchase experience was satisfactory.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Oil Change
byon 06/25/2021
On 4/23/21 I was in line before you opened to get an oil change, it took about 2 hours for the oil change. When I was called to pay for the oil change I had to wait about 20 minutes for the service department to bring my car up front, i had to go back inside and ask for my car after about 10 minutes. On 6/18/21 I had to travel to the San Francisco Bay area to attend a funeral, and I returned home on 8/19/21. When I got up on the 20th I noticed an oil stain in my driveway, I thought it might have been from my 97 Explorer, it wasn't, it turns out that the oil leak was coming from my 2018 Chevy Malibu that I had service at your dealership on 4/23/21. The technician who serviced my car apparently didn't tighten the oil filter enough so it started leaking oil (I have pictures of the filter with oil on it and the filter being retighten). Thank GOD the filter didn't fall off during my travel to and from the bay area. Please advise this technician to make sure to tighten your customers oil filters to prevent anything worse from happening. Thank you, Wendell Player
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
1 Comments
SERVICE DAMAGE
byon 06/08/2021
All though I'm usually satisfied with Mark Christopher's service department, I was getting my throttle body serviced and cleaned,and I was told that the intake duct had a "TEAR/HOLE" in it and had to be replaced,@$100.00 part charge. After viewing the replaced part it had a Fresh Tare in it. If it would had been there originally I would have felt it in the performance, but it felt the same driving out as it did driving in.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? Yes
1 Comments
2020 GMC Purchase
byon 02/11/2021
Edy Lopez, knowledgeable and a fantastic individual. Greg, another fair and honest person who I believe is looking out for the customer. Clean dealership and considerate staff, very professional.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Service
byon 12/14/2020
I love Mark Christopher Chevrolet. There always Courteous and knowledgeable. My truck is always completed on time. Highly recommend
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Really did like i was invited to mark by lies
byon 10/29/2020
I feel that starting with the general management Mike cagey and the other manager rey and Bryan the sales guy he was the one the tell me that it had the black essentials and no body seen to care to make this issue right
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No
1 Comments
Waste of time
byon 05/18/2019
I went to purchase a trail boss at mark Christopher did not go well promised a price I completed a credit app before going there they went up on payment 150 and from 72 to 84 months really wasted my time.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? No
1 Comments
New Malibu 2018
byon 02/01/2018
As soon as we walked into the lot we where greeted by Norman Edwards. We specified the car we were interested and he nailed it! We fell in love with the 2018 Chevy Malibu! No buyers remorse here!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
again a great experience here 3 Rd car from here
byon 03/25/2017
I don't even bother looking at other adds,Mark Christopher can not be beat, my 3rd car from here and again they outdid themselves on deals and service. Eddie Rios my salesperson was wonderful. I get the best deals on the best cars on the road,and American made.A American born image of a great product.A Classic
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Bought a car
byon 12/05/2016
Johnny Mendoza was great, professional and got a great deal on a new car. Went to 3 other dealerships and he seemed to be the most honest salesman we dealt with. Thanks Johnny!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great Service
byon 12/02/2016
Salesman Gregory Hess was phenomenal. Very professional and went out of his to make my deal happen. I would recommend him to anyone.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Chevy Truck Purchase
byon 12/02/2016
Joe Gonzales was very nice and very patient in me deciding which truck to purchase. Love the large selection of GM vehicles. I knew I wanted an US made vehicle so this was the best dealership to visit.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Customers and cars both treated extremely well.
byon 11/04/2016
Professional, efficient and friendly. One feels at ease with both their attitude and their competence.These people do business the way I taught when I was an instructor of automotive customer service.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great experiance.
byon 10/29/2016
The service advisor was courteous, the staff was helpful and kind. The issue with my Buick was repaired on time as promised.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Sales
byon 09/30/2016
Mark Christopher Auto Center provided responsive, friendly and professional support throughout our selection and sales process. We anticipate the same Grade-A support throughout our ownership of our new Cadillac XT5.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Car Lease
byon 07/13/2016
Everyone was awesome the whole process was pretty smooth this was the best car experience I have had.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
2 Comments
Family owned and operated since 1975, with a friendly staff that can help you find your next new Chevy, Buick, Cadillac or GMC. Our new and used vehicle dealership is an auto center that serves the areas of Ontario, Corona, Chino and Rancho Cucamonga, California, so don't hesitate to drop by for a personalized shopping experience today! We have a range of vehicles to explore, from quality brands like Chevrolet, Buick and GMC and even stock a number of commercial and fleet vehicles so that all your transportation needs can be meet with ease. We enjoy extensive operating hours, employ knowledgeable professionals, and assist with all auto search facets, so contact Mark Christopher Auto Center today!
1 Comments