Sunbury Motor Ford Lincoln
Customer Reviews of Sunbury Motor Ford Lincoln
Satisfied with my vehicle.
byon 10/26/2023
Friendly environment all around.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Satisfied with my vehicle.
byon 10/26/2023
Friendly environment all around.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Couldn't Ask for More this Time Around
byon 07/31/2023
Unknow issue with my vehicle was determined, between diagnosis and parts requirement I was out my vehicle for two weeks, however a new loaner was provided for the entire time without question. As far as service, the department checked into an issue that I had brought up several times at another dealership but refused to do for me even after they had fixed two previous issues. Sunbury's Team did a wonderful job in identifying the root of the problem, repaired it, and followed up secondarily with a Manufacturer engineer.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Review of Sunbury Motor Company
byon 07/15/2023
Have bought ~4 new vehicles over the years from Sunbury Motor Co, and we have used the same salesperson (Christopher) every time. Very pleased with the personal service.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Easy Purchase
byon 03/18/2023
Took one hour for the test drive and initial deal. Fair trade valuation. Took one hour to sign the paperwork and get a features tour. Solid dealership, great staff.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
2020 Ford F-150
byon 01/30/2023
This was a great buying experience. My salesman Tony was super helpful and very patient as I tried to decide which truck to buy. There was no pressure to purchase a vehicle and everyone seemed very honest. So far I am very happy with the truck!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Another joyful trip to SMC!
byon 03/01/2022
I have purchased three vehicles from SMC, specifically Sunbury Motors Kia in Shamokin Dam. I have always felt comforted by a friendly, low stress, no hassle sales representative Austin Martin to help me find the right vehicle to meet my needs and wants!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Amazing
byon 09/11/2021
Friendly knowledgeable not pushy attentive sales reps
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Owner
byon 07/15/2020
Sales representative Mark Sutsko was very professional and courtesy. He took the time to go through all the features of the vehicle. He was very knowledgeable and made us feel comfortable especially since this is such a big purchase.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Inspection and Oil change
byon 07/29/2019
Dropped off my truck for both an inspection and an oil change
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
tires
byon 12/01/2018
I had an appointment for tires, I was told they get tires everyday, when I arrived for my appointment they didn't have all the tires that they gave me prices for
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Great Service at Sunbury Motors
byon 09/05/2018
Exceptional service. Timely, fair, convenient, professional
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Quick Lane at SMC
byon 07/10/2018
I really appreciate the service that Quick Lane provides. In today's hectic world to be able to have vehicle service performed at your convenience is a big plus in my book. I noticed while waiting in my car that the inspection was a few days past due and that it was time for my wife's car to be serviced.. With Quick Lane and being an early riser, I was able to get it taken care of the next day. Thank You Very Much for the service of Quick Lane and your staff. Ron Costella, Riverside, PA
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
2016 ford focus transmission problems
byon 12/23/2017
I have a 2016 Ford Focus that vibrates, shudders, rattles, and bumps when it shifts from first to second gear. It doesn't always do it , but most of the time. The first time i took it back to the dealerships service dept, they worked on it, said that it was repaired, but it wasn't. I took it backed twice more and had mechanics ride with me and they said the problems wasn,t bad enough to work it. The forth time i took it back, the kept it for a week, and told me that what was happening was normal. The car is still under warranty and they refuse to fix the problem. I can't believe that Ford would design a car that would have a problem like this and not be able to repair it. I am very disappointed. Over the years i have purchased at least 10 cars from this dealership and have never had any problems. This time they the talk to me like i am an idiot. They try to tell me that this a manuel transmission when it is actually an automatic.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
Ford F150
byon 11/24/2017
It was positive. They were on time and the work was satisfactory.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Satisfied Customer
byon 04/25/2016
Outstanding service as always! I am always satisfied with the service at Sunbury Motors.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Sunbury Motors Quick Lane 4/11/16
byon 04/13/2016
My Quick Lane appointment was for 9:00. I arrived at 8:45 and my truck was on the lift before I could get comfortable in the waiting area. The entire visit (service and inspection) took less than one hour. Kudos to Jeff for coming out and sitting with me to explain the ODO Club. He had me signed up immediately. I can honestly say, that the folks behind the counter are consistently tops in customer service. I always wait for my truck, so I have had the opportunity to observe them in many situations.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Good service and friendly staff. I will return for futher service.
byon 04/04/2016
I had my F-150 4X4 truck in for service at Quick Lane and was very pleased with the service. The staff was very helpful and gave me a copy of "The Works" Rebate form for me to fill out and save $10.00, I look for the coupons and use them when I can. It is further for me to travel to Sunbury Motors but I like the service. Thank you,
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Well Pleased!
byon 04/01/2016
Well done. Service was completed in a timely manner. Employees were helpful and friendly. We appreciate the complimentary car wash. Thank you!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
The great "Escape"
byon 04/01/2016
All the personnel are very friendly and helpful in getting set up for my service and when I drop off/ pickup my car. There has never been a problem with any of the work that I have asked them to perform as well. I always have peace of mind that my car is in their capable hands.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
My Ford Dealer and our relationship!
byon 03/31/2016
Had my 2015 Ford Escape serviced and inspected. The staff were friendly and knowledgeable. I like the professionalism displayed by the staff at Sunbury Motors. I have purchased 8 new vehicles here and will continue to buy more in the future. They give the best deals and are willing to work with you to get the deal you want. I service all of my vehicles here because I know I am getting top of the line service. My son has now starting purchasing vehicles from Sunbury Motors because he has found out that they take care of the customer and work the deal you want. Great place to buy new or used because they stand behind every sale.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Superior serivce.
byon 03/31/2016
I brought the Mazda in for PSI and oil change. The explanation of needed repairs was very clear and the work done was very good, however when I left with the vehicle I noticed a problem with the brakes.....they traveled too low. I called back to Quick Lane and Dan told me I could bring it back at my convenience and they would fit it in. When I did take it back Mike was great about fixing it and got me a vehicle to use while mine was in. Superior service! Thanks guys!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
