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Freedom Ford

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Customer Reviews of Freedom Ford

3.0
Overall Rating
3 out of 5 stars(22)
Recommend: Yes (1) No (0)
Write a review: Sales | Service
3 out of 5 starsservice Rating

2 hours

by Adam Hayes on 06/14/2022

2 hours for oil change that was scheduled 2 weeks before, same thing when my son took my dads truck the week before.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
22 Reviews
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3 out of 5 starsservice Rating

2 hours

by Adam Hayes on 06/14/2022

2 hours for oil change that was scheduled 2 weeks before, same thing when my son took my dads truck the week before.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

F250 service

by Macpd078 on 08/12/2021

Great experience. Friendly staff.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Great service

by Jesus Fan on 08/06/2021

Freedom Ford has services my truck for 4 years now and I've never had a problem. They are kind, friendly people. I recommend them for service and purchase.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Freedom Ford in Mcalester

by Shelby gt350 on 12/05/2020

Great no hassle experience. An actual enjoyable car shopping experience.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Never thought I would buy a Ford!

by Mark Pope on 09/19/2020

After being a Ram guy my whole life, I never thought I would ever consider a Ford. Our salesman was knowledgeable, friendly and care for our views. He was accepting of how my wife and I do business. Joe Andrews at SamWamplers Freedom Ford is bay far one of the best salesmen we have ever had the pleasure of dealing with. From beginning to end, from picking the right vehicle, meeting Sam himself, to Leslie in financing We felt this dealership really took customer care to the next level!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

New Truck

by Lyclmay on 08/31/2020

This was the most seamless purchase of any vehicle I’ve ever bought. Jim Wilson and the Sam Wampler crew went over the top meeting all my needs and delivering on an unbelievably low price. On top of everything getting free oil changes for life! Wow! Couldn’t be happier with the truck and the experience! Go see Jim Wilson and he’ll hook you up!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Loving my new car

by Dianaoc on 01/20/2020

This is the second vehicle I have purchased from freedom ford and they never disappoint. Jim Wilson was my salesman and he was not only so informative but always available for all my questions and anything else I needed. Jim is the best and so is freedom ford. No need to go anywhere else.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Good Service

by Alton Cot on 01/11/2020

Freedom Ford Has your back !!! Super good service and Good people you can trust .....

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

2019 Ford Explorer XLT

by Angela R on 06/24/2019

The staff at Freedom Ford are respectful, helpful and willing to go above and beyond to get you what you are looking for. Just went in to check out the crazy close out deals and got a great one for my truck. I have been there before with my 2011 Ford Explorer XLT 4x4 and am truly impressed with the customer service in the service section also.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Nick and LaDana DeTello

by Nick/LaDana on 04/12/2019

Easiest transaction we have made. Staff is friendly love our new F150

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Fantastic service

by Chris M on 04/10/2019

The friendliest sales staff in Oklahoma. I have never felt so comfortable buying a vehicle then I have at Freedom Ford. Sam and his staff are great and easy to work with. Easiest buying experience ever!! Highly Recommend!!!!!!!!!!!!!!!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
1 out of 5 starsservice Rating

Service Dept Lacks Big Time !

by Col.Patrick on 03/25/2019

Dropped Off For Two Days , On The 3rd Day Picked Up , Sales With Missy Is Top Notch ! Just Wish There Service Dept Was ! They Missed The mark . Also My Steering Arm Was Loose ? Had a Lift installed But They Would Not Even Tighten The Nut Up For Me ! Sent Me Out Very Un Safe ! Took Down To Jims Tire and He Tighten Up The Nut For FREE ! Ford Wanted around $600 Bucks To Tighten a Nut . Also Charged Me for a Fuel Filter Change For 150 Bucks ! Filter is 20 bucks ? Bad deal Having all Fixed Today By a Shop That Is Not Ford , all Worked Out Truck Is Great Now .

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Freedom Ford mcalester ok 😍

by Tamaryn on 03/04/2019

This is the best car lot to go to! The best staff the best over all experience! People listen and they care at this dealership

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Awesome truck

by DieselOwner on 12/11/2018

Dealership and staff, great environment. My sales rep worked with us to come to an agreement that helped on both ends. On-and all staff members were very accommodating. Great dealership.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

F150 Service

by Rick Spier on 08/16/2018

As always, the service department was efficient and accommodating to meet my time constraints. Always a pleasure and never any complaints for this Dealership.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

awesome dealership

by Jarredweeden on 08/14/2018

fast,easy and fantastic service. thank you Melissa Smith for helping me with my first new vehicle

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Friendly

by Milkman on 08/03/2018

Very friendly no hassle group. Great value excellent service.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Richard W. Tallian

by rwtallian on 08/01/2018

Sales person (Missy Smith) was professional and patient and answered all of questions and addressed all of my concerns. She made the purchasing process painless and pleasurable.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Great Service

by lmpbpgp on 08/01/2018

Friendly service people and they do a great job. Always done within the time frame given.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Sam Wampler Ford

by William on 07/20/2018

Service is great at Sam Wampler Ford. My 2017 Focus had a flat and I had a window switch replaced. Service was done in a flash.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
4 out of 5 starssales Rating

2018 Ford Explorer XLT Sport

by TKRoby15 on 07/04/2018

Had a great time test driving different Explorers and enjoying the different packages. The people at Sam Wamplers Freedom Ford went above and beyond to help us pick the right one that fit our wants and needs.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
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