FIAT of Thousand Oaks
Customer Reviews of FIAT of Thousand Oaks
DONT WASTE YOUR TIME!
byon 02/02/2016
Where to start. I wanted to buy a Fiat. I looked long and hard for the one I wanted. I found it at this dealer and spent 2 days speaking with Tim Ott on how to buy the car for a price i felt was reasonable. its a New 2015 so of course I expected the car to look new. On delivery it did not. It has been in storage so there was old adhesive all over the car. The leather seats were stained, etc. Tim took it to the bath while we did paperwork. At the end of the paperwork, i looked at the car again. It clearly needed to be detailed. I told them to keep the car until it looked new and then i would take it. I came back the next day to pic up the car and the passenger side window was severely scratched about 10 times. I told Tim this was not ok. This is a new car. He said he would take the complaint to management. Today i am told that i got a good deal on a stored car and they would not be helping me with the window. Im sorry i didnt read the reviews on this dealership before I bought a car. Do yourself a favor and go somewhere else. Update** Got a call from Tim to try and bribe me to give them 5 stars on yelp and 10 stars on his saleman review before they would touch the window they scratched up. Tim is just Johns puppet (the GM) no moral fiber. Pathetic is all i can say. if John is the face of the dealership, that ships going to sink.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No
Great sales guys!
byon 04/10/2014
They hit the price I expected and even helped me drive the car home!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Not Applicable
Helpful, no-pressure sales
byon 03/11/2014
I was able to get answers to all my questions plus good information volunteered regarding the 500e I bought recently.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Best experience!
byon 09/20/2011
This was by far the very best car shopping experience EVER!!! I have bought my fair share of cars and come from a very long line of car enthusiasts. I have never had this quality of service. Mike and Alex are the guys to deal with! They answered ALL my questions and more. I left feeling so confident in my purchase and knowing that if I had any more questions Mike or Alex are just a phone call away. Ira from finance did my loan, ASK FOR HIM!! He got me in and out in 10 minutes!!! All in all, buy a Fiat. Buy it from Mike, have Alex help you set it up and have Ira do your paper work. Best, Rebecca
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes