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Crenwelge Motors Chrysler Dodge Jeep Ram

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Customer Reviews of Crenwelge Motors Chrysler Dodge Jeep Ram

4.6
Overall Rating
4.57 out of 5 stars(41)
Recommend: Yes (19) No (2)
Write a review: Sales | Service
5 out of 5 starsservice Rating

great friendly service

by customer on 01/05/2024

Cody, my service department representative was very kind, friendly, and helped me understand the repair needed on my vehicle.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
41 Reviews
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5 out of 5 starsservice Rating

great friendly service

by customer on 01/05/2024

Cody, my service department representative was very kind, friendly, and helped me understand the repair needed on my vehicle.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Good Service

by BillMills on 12/07/2023

Service was done quickly and included a full inspection of my truck. Price was reasonable.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

2013 Town & Country Oil Change

by Kerrville on 12/04/2023

Timely service.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Red Town and Country

by janetea on 11/13/2023

My experience has always been very good. i have been going here for the past 5 years or more to have my oil changed and the state inspection done when needed.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Excellent Service

by ecarpenter on 09/29/2023

Sales Adviser Cody Taylor was very professional and got me in right away without an approval for the replacement of a headlight on my Grand Cherokee.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Service Repair - Ram ProMaster Passenger Window Repair

by Brad Scott on 09/18/2023

The service job performed on my Ram ProMaster RV was done professionally and with wonderful communication throughout. I would definitely bring my unit back to this Service Establishment for any future needs.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Good experience in a tough market

by NewJeepGuy on 08/31/2023

These people went way beyond expectations to find me the car I wanted. In addition, they were friendly and helpful as we worked thru the various current market problems.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Oil change and inspection

by L.L.Long on 08/25/2023

Crenwelge Motors staff has always taken great care of my vehicles. I’ve trusted them for years.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Great service

by Max Duncan on 07/19/2023

Fast and courteous service

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
4 out of 5 starsservice Rating

Full Service

by Full Service on 06/04/2023

The service advisor, Nathan was very helpful and professional. Xavier was essential in helping me find the right place for service. Waiting area tv was not operating so the waiting period seemed LONG!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

First Time at Crenwelge

by 23Wagoneer on 06/01/2023

Top notch, personal service. I came in for an oil change and found out the computer on my 2023 Wagoneer needed 3 updates. They took care of each issue, washed our SUV and filled it up with gas. Taylor was our service advisor and handled everything professionally and knowledgeably.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Batteries Replaced

by RLPayne61 on 05/23/2023

Prompt, fast service on replacing both the main and the auxiliary batteries on Jeep Wrangler

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Jeep service

by RGT9140 on 05/15/2023

Service was great and very short wait time.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Satisfaction Guaranteed

by StacieL on 05/07/2023

I was completely satisfied with the time, service, and maintenance done to my vehicle.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Jeep Warranty work

by DMiracle on 04/20/2023

Nice and professional staff

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Rodney H

by Rodney H on 03/13/2023

The problem seems to be taken care of. Time will tell but the problem was addressed by Crenwelge in a quick and professional manner.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Owner

by Kenny 1017 on 03/02/2023

Great Anthony always very helpful got me in and out

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Oil Change

by William on 01/12/2023

Job was done to my satisfaction and in a timely manner

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
1 out of 5 starsservice Rating

2023 Jeep Rubicon Warranty Repair

by Houston Coog on 01/09/2023

Two Words (unbelievably disappointing). Dropped it off on a Monday no word from dealer all week. Called 4 times on Friday for update. No word from our service advisor. Finally called back and had the receptionist run him down and he lied and told us that the Jeep Rep had spoken to their mechanic and they advised him to tell us it would take 3 - weeks to fix the problem. When I asked him what the problem was he said he didn’t know nor did he know what work had been done to date if any. Had him pull the ticket and they had not done a thing to our Jeep.

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No
5 out of 5 starsservice Rating

Tire patch

by Cassidy on 10/31/2022

I called and asked if the warranty I purchased in 2019 was still active, because I had a big screw in my tire. Anthony checked it for me and got me scheduled for the next morning. Service was fast & everyone was nice!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
1 out of 5 starsservice Rating

Upper Radiator hose repair

by Edmunds on 08/09/2022

Not happy with service. I found water on passenger side of the floor. Know one inform me about this. Also my vehicle was was there form Monday until Thursday morning until they replace The hose. I had purchase all the parts and told The service person they were inside the van. And vehicle wasn’t clean and through the car wash. I have been doing business since 1995 service isn’t the same.

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No
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