Outten Chevrolet
Customer Reviews of Outten Chevrolet
Silverado ZR2
byon 04/11/2023
Had a great experience. The staff was very helpful and knowledgeable. My salesman Anthony went above and beyond what was expected of him.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
OUTTEN is 100% my car dealer
byon 04/30/2023
I have bought 13 cars from OUTTEN so far and will continue to do so. The service after the purchase is just as focused and committed as the initial sale. Scott, John and the rest of the service team are outstanding to work with
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Silverado ZR2
byon 04/11/2023
Had a great experience. The staff was very helpful and knowledgeable. My salesman Anthony went above and beyond what was expected of him.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Outten Chevrolet
byon 08/23/2022
Price estimate was way off from what was told and the time frame took about a 3 to 4 days longer to complete the job.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
Good People
byon 12/01/2015
Very good experience. When I made the appointment, I didn't realize it was black Friday. Although it was very busy at the service department, they serviced my car in a very short time.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Outten Chevrolet Dealership Allentown, Pa
byon 11/15/2015
Everyone there is kind, courteous and has a warm pleasant smile. They are right to the point when explaining about what is wrong or needed with your vehicle.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Outten Chevrolet Dealership Allentown, Pa
byon 11/15/2015
Everyone there is kind, courteous and has a warm pleasant smile. They are right to the point when explaining about what is wrong or needed with your vehicle.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Perfect service
byon 11/05/2015
Jason and Randy were very helpful. I was able to purchase 2 cars. One for my daughter and another for myself. Everything was handled perfectly
Cruze
byon 11/04/2015
Everyone is very helpful and courteous. Everything is explained what was done or has to be done to your vehicle. Great customer service.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
first free service
byon 11/02/2015
first oil change on two new car and truck left both there all day and night before and did not get car wash and my wifes car had grease marks on inside door last time there were floor mats [paper] not this time not a big deal
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? No
Service at Outten
byon 10/30/2015
I was experiencing an idle issue with my vehicle. The put my vehicle on the diagnostic machine, took for a test drive, but couldn't find anything wrong. They did recommend things to be done, that might solve the problem. They were not to sure if doing those things would work to solve the issue. On of which was changing the air filter, which I changed on my own. Then a Throttle Body Cleaning and Fuel Induction Service, which for the price, if it's not going to definitely solve my issue. I am waiting to get it in. I also understand, they tried to figure out what is wrong with my vehicle.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? Not Applicable
Dont bother making an appointment
byon 10/21/2015
I had an appointment a week in advance for 8am. I was checked in by 740am. I was leaving at 10am. I am bothered that it took 2 hrs for an inspection. This isn't the first time I have waited and it took 2 plus hours for something simple.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Not Applicable
very satisfied customer
byon 10/14/2015
very respectful friendly and not pushy when letting them know what you are looking for in a vehicle, they meet your needs and go above and beyond to make you a satisfied customer
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Excellence
byon 10/13/2015
Ceaser was so helpful he got me in the car I wanted and assisted me with best service on my terms. Brandon was so nice he held my son and installed his car seat while I signed paper work. I felt so blessed to have them working with me. I felt that they were on my side and wanted to see me get the car I always wanted. I cannot give enough praise or thanks to them both.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Great experience
byon 09/13/2015
our salesman was very nice and patient with us. He even stayed a half hour after closing for us. I feel that we got a great deal with him. I will definately recommend him to friends and family.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Outten Experience
byon 09/12/2015
The sales person Daniel Stover was extremely helpful in making our car buying experience a pleasant one. The negotiations were conducted with the utmost courtesy and respect. Dan is very knowledgeable about the product line he sells and took as much time as necessary to explain ALL of the new features on our newly purchased Equinox. Overall our experience with Dan and Outten Chevrolet was handled very professionally and comfortably.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Dan the MAN!
byon 08/21/2015
I called Outten about info on the Equinox that was in the Morning Call ad and I was connected to Dan. He was very professional and extremely helpful from the start. I had no plans on purchasing a car until Fall but Dan was so helpful and the price was right where i wanted my payments to be. Thanks for your great customer service so far! You have an OUTSTANDING employee! I highly recommend Outten-especially DAN!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Satisfied customer
byon 08/10/2015
I took my car for service because my car brakes were making the car vibrate when I put on brakes. The mechanic told me I needed to replace my rotary. I told them that I had replaced them about ten months ago and they looked it up and replaced them for no cost.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Car inspection
byon 07/31/2015
I just hate every time I take my car for the annual inspection, I always end up having to pay money to fix something before the car pass inspection.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? Yes
1 Comments
Outten experiance
byon 07/21/2015
Our sales rep Al, was able to find us a great new car at a good price when we needed it most.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Excellent Service
byon 07/18/2015
They took my car in for the first oil change after I bought it. They cleaned it and made sure to get me a need wiper as to mine was broken. Becky is the best!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Good service
byon 06/26/2015
Hot MY Car And Within Two Days I Had problems with it I take it back and the staff was great the help me right way and my car is running great .great job guys .
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
1 Comments