Phelps Chevrolet
Customer Reviews of Phelps Chevrolet
Love my new Traverse!!
byon 06/07/2022
This is our third new purchase from Phelps Chevrolet in Greenville! We love the personal service and easy communication. The entire staff is friendly and ready to help! Thanks for another great buying experience!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
2019 GMC Canyon front brakes and oil change
byon 02/15/2024
great service, comfortable waiting area, was kept up to date with status of this service
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Awesome customer service
byon 07/08/2023
Everyone knows you by name and they all care about everyone that comes in the doors no matter if you’re buying a vehicle, getting service done or just looking. We have been dealing with Phelps since 2007 and wouldn’t go to any other dealership. Thanks for the awesome customer service Neita and Chris
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Phelps Chevrolet - service
byon 02/20/2023
Had an oil change and tire rotation. Friendly and efficient.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Love my new Traverse!!
byon 06/07/2022
This is our third new purchase from Phelps Chevrolet in Greenville! We love the personal service and easy communication. The entire staff is friendly and ready to help! Thanks for another great buying experience!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Satisfied Customer
byon 04/15/2017
Clay was very knowledgeable and helpful. The customer service throughout this purchase has been awesome. They went above and beyond to ensure my satisfaction.
- Recommend this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great job!
byon 04/04/2017
I was greeted professionally upon arrival. The service was done quickly and efficiently. I lie that the waiting area has WiFi, TV, and coffee to make the wait time seem not so long. Great job!!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Overall good dealership. Friendly sales people. Low pressure sales.
byon 02/21/2009
I have purchased three trucks from this dealership over the past ten years.. ALways friendly and fair on price. Will tell you upfront if they can't compete on a deal, but will do all they can to be competitive and fair. Sales personnel are friendly and low pressure. Little to no haggleing over pricing. Good pricing upfront. Owner and uplevel management are always around to clarify and work out details. Excellent owners to work with.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Good overall service department.
byon 02/21/2009
Good service department, seems to be genuinely concerned with fixing the car right the first time. Utilized this location for four different vehicles over fifteen years. Always to seemed to be fairly priced and did not add unessary items to repair list as some dealers may do. One minor glitch with new service coordinator casually looking over squealing belt on new truck. Declined to fix citing it was "just a noise" the new trucks made. Took the truck to another Chevrolet service center who replaced the belt. The noise has not returned. Overall would recommend
- Recommend this dealer? No
1 Comments