Bill Fox Chevrolet
Customer Reviews of Bill Fox Chevrolet
Satisfied customers 😀
byon 02/26/2024
Nick is true respectful salesman
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Satisfied customers 😀
byon 02/26/2024
Nick is true respectful salesman
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Amazing Buying Experience With Sales Consultant Sherry Sextro
byon 09/16/2023
Our Sales Consultant, Sherry Sextro, was amazing, making this one of the best car-buying experiences we ever had. She made sure the car was the right fit, went out of her way to make sure that not only were all the features explained to someone who has not bought a new car in 20-years but she also followed up the next day to make sure there were no additional questions and offered to do another session on how to operate all the new technology features. Sherry, is exactly the kind of salesperson you want to work with. It felt like she was part of the family and I would consider her to be a trusted advisor.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Oil Change
byon 04/09/2023
Fast and easy
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Regular Maintenance
byon 03/23/2023
Oil change and inspection. Quick, efficient and easy.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Oil change & tire rotation
byon 02/26/2023
done as promised and also offered additional free services. great service.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Silverado purchase
byon 05/16/2022
My salesman Phil was professional and very helpful, we came to an agreement on a very nice Silverado
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Terrible Service
byon 04/30/2022
I had my car in the body shop to fix a small dent in my trunk. Months later I find that my trunk is leaking and when I took it back in they told me it was a manufacturers default and told me they weren’t responsible. I had to get my insurance involved and they agreed to take another look at it and determined it was actually their fault. They agreed to fix it and had my car for 7 weeks trying to figure out the problem without offering me a rental. I will never go back to Bill Fox again. I recommend Mike Savior in Troy motor mall. I’ve had a great experience with them since then.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
excellent service as always
byon 03/22/2022
we always have experienced excellent service in this place.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Scheduled Maintenance
byon 04/15/2021
I Took my car in for an oil change and tire rotation, and the Fox team took over, got it in and out quickly, put it back on the road in top shape and even gave it a wash.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Always a positive experience with Bill Fox Chevrolet service folks.
byon 04/04/2019
Our family has three Chevy vehicles and have nothing but praise to give to the Bill Fox Chevrolet team. Friendly, reasonably priced, and timely service at every visit.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Great service
byon 02/18/2019
The personnel was very nice, worked on my vehicle on time
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
100,000 Mile Service and More
byon 11/15/2018
First class service and performed at the estimated cost and time. Car was in for 100,000 mile service plus service on brakes. Excellent workmanship.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
2015 Tahoe
byon 02/01/2018
The service department did a great job as always! Jason Mcguire had taken the time to find the parts to fix my 2015 Tahoe and effectively communicated with me the status. John Fox should be proud to have someone like Jason on his team
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
NEVER TRUST BILL FOX SALES
byon 04/28/2017
Sales can't read, provide inaccurate quotes, miss quote on incentives, are given a vin after test drive, play dumb & quote a lesser gray Malibu. So instead of leasing 2 Malibu s in 1 month to my family, I leased a more expensive Ford. Son leased Malibu elsewhere.pay attention to the customer. We are smarter than you think, with money to spend, but not to waste. 2 sales lost within 30 days!
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? No
Great Service Department
byon 01/10/2014
Even though I live miles from the dealership, when I called, the service rep immediately assured me that he would send a tow truck to pick my car and myself up and bring me to the dealership. In fact, the tow truck showed up within 30 minutes, and the driver was very polite and friendly. Once I arrived at the dealership, the entire staff was empathic and quickly worked with me to get me into a rental car. In fact, I was given a choice of rental cars which seemed above and beyond the "Call of duty"! I received a call a couple of hours later in which the service rep told me there was a transmission issue and unfortunately, the transmission guy wouldn't be able to get to my car for about a week (this happened during the holidays, so it was quite understandable). Imagine my surprise when 2 days later I received another call stating my car was ready. Every person at that dealership, from the GM down, went above and beyond to help me out. And that's why I passed 2 other GM dealerships to come to Fox Automotive.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Great Customer Experience
byon 10/31/2012
I was actually looking for a car for my son and started at the Fox VW dealership. After reviewing our requirements and price points, they referred me to Fox Chevy which to me is an excellent sign of customer service. We looked at a number of models but ended up buying a new Cruze. Our salesman was very knowledgeable and responsive to our needs. My sons old car had just been in an accident and couldn't be repaired. He was attending college and needed his car for transportation to and from school. The whole deal was put together within a day and my son was back on the road. The purchase process was painless and we are very happy with the purchase. If I ever needed a car again, I would have no hesitation about returning to Fox.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Satisfaction
byon 07/12/2012
I recently purchased a Traverse from Bill Fox Chevrolet. I was extremely satisfied with the dealership. I needed to purchase a car that had a lower monthly payment than my previous vehicle and who would have thought that I could purchase a brand new vehicle for less than my old one!!! Thank You Steven Chaffin for all your help!!!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Love my New Car
byon 10/26/2011
I recently spent the better part of the afternoon working with John Large and in their used car department and have nothing but great things to say about Bill Fox. My old car was on it's last leg and I don't have great credit. After coming in an older model Grand Prix, that I thought was the only thing I'd be able to afford, I ended up driving away in a several years newer G6 with half the miles on it. Their sales manager and their finance Managert worked really hard to get me into a car that I could afford and I couldn't be happier. I will defiantly buy my next car from Bill Fox, although now I wont be looking for one nearly as soon!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Excelent Dealer.
byon 08/12/2010
I got my SUV from Bill Fox Chevrolet and was very pleased with the whole experience. I was planning to buy this SUV for quite some time and was constantly checking the internet for the best deal. I found the right price within my budget at Bill Fox Chevrolet through their web site and decided to test drive the car. I walked into the dealership and the salesman Curtis Roberts walked down to me and showed me the SUV. He was very helpful in answering all my questions and gave me the keys for the test drive and left us alone to check the car out. Once i was satisfied with the suv and decided to buy it he arranged the finance accommodating my situation and got me a great deal on the payments. The finance manager, Robert Shastal was equally wonderful, he laid out all the options available and let me decide on what I wanted, he wasn't pushy and was extremely helpful. The whole deal was done in less than two hours. I would HIGHLY recommend this dealership and this has been my best car buying experience so far.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments