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Kemna Buick Chevrolet GMC

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Customer Reviews of Kemna Buick Chevrolet GMC

5.0
Overall Rating
5 out of 5 stars(12)
Recommend: Yes (2) No (0)
Write a review: Sales | Service
5 out of 5 starssales Rating

Kemnas in Algona

by Jen Traub on 01/22/2024

Sherry Rahm is amazing! She bent over backwards to explain features. Sherry has superior communication skills and people skills. She did everything she said she would do and more - she’s absolutely one of the best sales persons we’ve ever worked with! Denise, main secretary, was welcoming! She greeted us warmly, took amazing care of us, and she was top notch at her position. Appreciated Seth’s efficiency! He is also wonderful at his job. Tracey Carlson was friendly and fair with us. Enjoyed being able to talk with him. He’s stellar! It really was a fun experience to work with Sherry! We will be back; that’s what satisfied customers do - they remain loyal.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

12 Reviews
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5 out of 5 starssales Rating

Kemnas in Algona

by Jen Traub on 01/22/2024

Sherry Rahm is amazing! She bent over backwards to explain features. Sherry has superior communication skills and people skills. She did everything she said she would do and more - she’s absolutely one of the best sales persons we’ve ever worked with! Denise, main secretary, was welcoming! She greeted us warmly, took amazing care of us, and she was top notch at her position. Appreciated Seth’s efficiency! He is also wonderful at his job. Tracey Carlson was friendly and fair with us. Enjoyed being able to talk with him. He’s stellar! It really was a fun experience to work with Sherry! We will be back; that’s what satisfied customers do - they remain loyal.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Great place and amazing staff

by Mortonv on 01/04/2023

I love the fact they offer a pickup and drop off service in Algona. The technicians I have worked with have all been very professional and easy to work with

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

4 out of 5 starssales Rating

Kemna Auto

by emilyjobst on 07/13/2017

Kemna Auto was an awesome dealership to work with and I'm in love with the 2011 Buick LaCrosse I bought! Kevin was able to give me a good deal on a great car!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Couldn't ask for a better experience

by 2017Acadia on 09/15/2016

The experience we had was seamless and efficient. Sean was excellent to work with. He was open and honest and didn't try to sell us something we didn't want. Both Sean and Sara in finance stayed well after closing hours to complete the process because we lived out of town. The customer service was outstanding across the board. We will drive back to this dealer when we are in the market for our next vehicle.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Great People, Wonderful Facilities...Treat you like family!!!

by RodneyD58 on 07/04/2016

From start to finish we were treated very professional. They worked very hard to find us the vehicle that met our needs/wants and then created financing that fit our budget. Don't hesitate everyone at Kemna's will treat you like family. Their facilities are top notch also.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Great job

by vampirepro15 on 05/30/2016

Took my 2013 Chevy Cruze in for it's oil change & they found out my transmission lines were leaking. They fixed it and I'm thankful they found the problem because it had no idea it was leaking. Great job & thank you!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Great service and friendly staff

by Mericle on 04/09/2016

I had a service and tire rotation done. The staff was very friendly and the work was done promptly. The sales staff and receptionist were very friendly and accommodating while I waited. Thank you,

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
4 out of 5 starsservice Rating

Routine oil change and tire rotation

by Richard9304 on 03/16/2016

I dropped my car off, got a ride to work in town, and my car was delivered to my place of work. Maintenance performed was routine oil change and tire rotation and is part of a two year package on this vehicle.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Not Applicable
5 out of 5 starssales Rating

The place to buy a vehicle

by loyalcustome5 on 12/17/2014

I have bought almost every car I have ever owned from Kemna's. This last time I told them what I was looking for and they found the exact car I wanted. It was a used car and I had a problem 6 weeks after I got it but Kemna's took care of the problem. They are helpful, courteous and I enjoy working with all of them.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Love the Enclave!

by PatOB on 10/19/2014

Really like the vehicle. Tyler, Jen and the rest of the gang made sure we were satisfied before we left. No pressure - just information we can use and a way to get the deal done.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
2 out of 5 starssales Rating

Everybody thinks its so great!

by linda1951 on 09/15/2014

So now they are a bit nicer to us, funny how that works its it. Once you throw something up about them, they go hey we were sorry and lets try to make it better. I hope with time we are able to work together like everyone else says they do. Thanks now.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No
5 out of 5 starssales Rating

Perfection!

by drewhill95 on 02/03/2014

Stacey C. and the entire Kemna staff exemplify how the car buying experience should go!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
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