Kemna Buick Chevrolet GMC
Customer Reviews of Kemna Buick Chevrolet GMC
Kemnas in Algona
by 01/22/2024
onSherry Rahm is amazing! She bent over backwards to explain features. Sherry has superior communication skills and people skills. She did everything she said she would do and more - she’s absolutely one of the best sales persons we’ve ever worked with! Denise, main secretary, was welcoming! She greeted us warmly, took amazing care of us, and she was top notch at her position. Appreciated Seth’s efficiency! He is also wonderful at his job. Tracey Carlson was friendly and fair with us. Enjoyed being able to talk with him. He’s stellar! It really was a fun experience to work with Sherry! We will be back; that’s what satisfied customers do - they remain loyal.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Kemnas in Algona
by 01/22/2024
onSherry Rahm is amazing! She bent over backwards to explain features. Sherry has superior communication skills and people skills. She did everything she said she would do and more - she’s absolutely one of the best sales persons we’ve ever worked with! Denise, main secretary, was welcoming! She greeted us warmly, took amazing care of us, and she was top notch at her position. Appreciated Seth’s efficiency! He is also wonderful at his job. Tracey Carlson was friendly and fair with us. Enjoyed being able to talk with him. He’s stellar! It really was a fun experience to work with Sherry! We will be back; that’s what satisfied customers do - they remain loyal.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great place and amazing staff
by 01/04/2023
onI love the fact they offer a pickup and drop off service in Algona. The technicians I have worked with have all been very professional and easy to work with
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Kemna Auto
by 07/13/2017
onKemna Auto was an awesome dealership to work with and I'm in love with the 2011 Buick LaCrosse I bought! Kevin was able to give me a good deal on a great car!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Couldn't ask for a better experience
by 09/15/2016
onThe experience we had was seamless and efficient. Sean was excellent to work with. He was open and honest and didn't try to sell us something we didn't want. Both Sean and Sara in finance stayed well after closing hours to complete the process because we lived out of town. The customer service was outstanding across the board. We will drive back to this dealer when we are in the market for our next vehicle.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great People, Wonderful Facilities...Treat you like family!!!
by 07/04/2016
onFrom start to finish we were treated very professional. They worked very hard to find us the vehicle that met our needs/wants and then created financing that fit our budget. Don't hesitate everyone at Kemna's will treat you like family. Their facilities are top notch also.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Great job
by 05/30/2016
onTook my 2013 Chevy Cruze in for it's oil change & they found out my transmission lines were leaking. They fixed it and I'm thankful they found the problem because it had no idea it was leaking. Great job & thank you!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Great service and friendly staff
by 04/09/2016
onI had a service and tire rotation done. The staff was very friendly and the work was done promptly. The sales staff and receptionist were very friendly and accommodating while I waited. Thank you,
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Routine oil change and tire rotation
by 03/16/2016
onI dropped my car off, got a ride to work in town, and my car was delivered to my place of work. Maintenance performed was routine oil change and tire rotation and is part of a two year package on this vehicle.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Not Applicable
The place to buy a vehicle
by 12/17/2014
onI have bought almost every car I have ever owned from Kemna's. This last time I told them what I was looking for and they found the exact car I wanted. It was a used car and I had a problem 6 weeks after I got it but Kemna's took care of the problem. They are helpful, courteous and I enjoy working with all of them.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Love the Enclave!
by 10/19/2014
onReally like the vehicle. Tyler, Jen and the rest of the gang made sure we were satisfied before we left. No pressure - just information we can use and a way to get the deal done.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Everybody thinks its so great!
by 09/15/2014
onSo now they are a bit nicer to us, funny how that works its it. Once you throw something up about them, they go hey we were sorry and lets try to make it better. I hope with time we are able to work together like everyone else says they do. Thanks now.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
Perfection!
by 02/03/2014
onStacey C. and the entire Kemna staff exemplify how the car buying experience should go!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments