Gold Coast Cadillac

Today 9:00 AM - 6:00 PM
Open Now
Sunday
closed
Monday
9:00 AM - 8:00 PM
Tuesday
9:00 AM - 8:00 PM
Wednesday
9:00 AM - 8:00 PM
Thursday
9:00 AM - 8:00 PM
Friday
9:00 AM - 6:00 PM
Saturday
9:00 AM - 6:00 PM

Customer Reviews of Gold Coast Cadillac

5.0
Overall Rating
(8)
Recommend: Yes (8) No (0)
Write a review: Sales | Service
sales Rating

Customer Service

by SRXforme on 01/19/2018

My car buying purchase was seamless. Our salesperson, Dave Pelak was wonderful. He was personable, friendly and made the experience comfortable. Dave was responsive to all of of our requests and knowledgeable about the SRX's amenities. Having Dave handle all the paperwork and not being shifted to someone else was a bonus. Also, having a Cadillac tech show us features on our car was a huge plus. My experience with Gold Coast was all around satisfying!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

76 Reviews
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sales Rating

Customer Service

by SRXforme on 01/19/2018

My car buying purchase was seamless. Our salesperson, Dave Pelak was wonderful. He was personable, friendly and made the experience comfortable. Dave was responsive to all of of our requests and knowledgeable about the SRX's amenities. Having Dave handle all the paperwork and not being shifted to someone else was a bonus. Also, having a Cadillac tech show us features on our car was a huge plus. My experience with Gold Coast was all around satisfying!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

sales Rating

Great experience

by Salvatore124 on 01/01/2018

My sales representative knows exactly what I like and knows how much I'm willing to spend. There are no games and the process goes very smooth.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Good Experience

by Jamespen on 08/17/2017

Convenient scheduling of he appointment. The staff were very attentive and had me in and out in less than 30 minutes

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

The only place to buy a Cadillac!

by rabbi_eli on 06/17/2017

So easy to buy a car here. Fast, easy, amazing! Friendly, comfortable. Answers all questions honestly and completely. Every time go there, I leave with a smile on my face.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

sales Rating

Gold Coast Experience

by Plopusznick on 05/24/2017

Salesman (George) was rather thorough in providing pertinent details about the cars looked at, the bargaining and leasing process and listening to me and my needs and background

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Leased SRX maintenance

by rocker65 on 12/20/2016

Great service always. Appointments always on time, no waiting. Always give estimate of how long the service will take. Gold coast is one of the most professionally run service departments that we have dealt with during our over 20+ years of Cadillac ownership.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Delighted Customer

by blsp on 12/16/2016

Gold Coast Cadillac's service department can't be beat! They accommodated me with a very fast appointment complete with a loaner car. They also performed a recall item while the vehicle was there. The problem is resolved, because my vehicle is brand new there was no charge. They are efficient, friendly, meet their commitments. I am totally satisfied and highly recommend them.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Best car buying experience

by Laurakirsch on 06/29/2016

Such a positive car buying and service experience! This was my first car ever purchased through a dealer and it was great. George Zeigler was extremely knowledgeable and and did his best to get me a car in my budget. I had a roof leak on the second day of driving the car and called him and was immediately called by the service department. They were quick to take my car in and fixed everything beautifully. No hassle or anything. I would definitely recommend Gold Coast and will definitely go back for any car buying in future.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

repeat customer

by williamblox on 12/18/2015

Gary Alexander went above and beyond to help me with the lease of my new SRX. Thank you Gary. I will be back to deal with you again.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

service Rating

Proud Dealership

by Fred14281 on 12/11/2015

The staff members are very kind and helpful....They go out of they way to see that you are served....I enjoy bringing my Cadillac to your dealership..

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

My Personal Experience

by Pennach on 12/09/2015

The dealership folks are very professional and very efficient. I like the waiting room, with access to a television, comfortable chairs, bottled water... and chocolate chip cookies! It definitely helps pass the time while my Cadillac is being serviced. Thank you!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Outstanding! From start to finish!!!!

by JosephCol on 12/08/2015

Every aspect was outstanding, truly a pleasure to work with everyone at Gild Coast. Our salesman, Bob Foster is the BEST! We would (and have) highly recommend him and Gold Coast Cadillac.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Great buying experience

by Michaeldoc3655 on 12/01/2015

Sales rep was very cordial,and very concerned about our budget He and sales mgr gave us a great buying experience Every thing exceed our expectations

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

2 Comments

sales Rating

Cadillac ATS

by GastonG on 11/30/2015

I was please in the way the sales team met our needs and found ways to make the deal happen.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

2 Comments

service Rating

Thank you!

by Helene12 on 11/26/2015

Once again, Gold Coast has exceeded my expectations! My recent visit to to your service department was a pleasure! My ATS was taken care of in a timely manner, by a more than efficient staff, and I can begin a long holiday trip with peace of mind! I have relied on your help for more than 20 years without ever being disappointed. Thank you again!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Happy Customers!

by Rocha16 on 10/02/2015

We are returning customers, and had the pleasure of being served by Mr. Ron McNeal, a wonderful salesman! Everyone that has crossed our paths at Gold Coast Cadillac has been wonderful!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

sales Rating

Owner

by AngelLuis on 09/25/2015

My experience with Dave Hyman, James Martin in sales and Justin in detail, was one of excellence and accomplishment. They all represent the Cadillac brand with the distinction the crest represents and the quality the mechanical workmanship sustains.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

service Rating

September 1025 Service Appointment

by Sandy7476 on 09/24/2015

I only had oil change, oil filter change and rotation of tires. New car bought in May 2015. Everyone was extremely pleasant

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Professional staff, quality service and useful coupons

by Jim3038 on 09/22/2015

Always professional staff and efficient services. I appreciate the coupons very much and I never have a question or concern relating to the quality of the work done.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Great Dealership

by Jackie295 on 09/12/2015

From the service writer to my salesman to the sales manager, they all could not do enough for me while I waited for my car as it was being serviced. Gold Coast Cadillac is a wonderful business to purchase and have your vehicle serviced. The owners hire the right people and place them in the correct positions to serve there customers. They have it right, they know what they are doing. Keep doing what you are doing, and you will always have my business.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Professional Sales delivered with quality

by DennisSRX on 09/02/2015

Sales representative was outstanding in all aspects making the experience enjoyable and favorable. He possesses quality corporate core values in knowledge, excellence, customer commitment and integrity. One suggestion I would make for improvement, is stronger oversight to detailing of car so as to present the customer the ultimate finished product in appearance both exterior/interior. The building of the vehicle is a reflection of GM's quality of workmanship, but the sale & delivery (appearance) of the vehicle to the customer is you - - "The Dealership". Impressions are everlasting! As the Karate Kid movie said - - WAX ON, WAX OFF......... LEAVES A MORE DURABLE AND IMPRESSIVE PRODUCT TO ALL............

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

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