Customer Reviews of Brookings Auto Mall
Customer
byon 12/19/2023
Professional experience and people
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Customer
byon 12/19/2023
Professional experience and people
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Highly recommend
byon 08/04/2023
BAM didn’t have the inventory that I was looking for. They worked with me to help find me the truck I was looking for. They offered a policy that offers no deductible on my windshield. I was so happy with the hometown service I received and will gladly do this all over with BAM!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Great Service
byon 04/26/2023
John did an outstanding job getting me in and then diagnosing the issue with my 2021 GMC 2500 Denali. The work was completed quickly.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Brookings Auto Mall
byon 04/11/2019
Very satisfied as usual.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Oil Change
byon 02/15/2019
Had a good experience just don’t care to get multiple surveys after every single visit. Kind of annoying actually.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Great job Brookings Auto Mall service team!
byon 12/01/2018
Simply put, they took care of my vehicle repair needs. Friendly and serving, ended with a Thank You.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Dan McAdarah
byon 11/09/2018
Dan had a good knowledge of the vehicle we purchased and answered any questions we had. Always courteous and kind.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Great customer service!
byon 08/16/2013
Justin was so helpful and knowledgeable! No pressure. Very accomodating to show us cars after hours. Bought our very first brand new Acadia and we love it! This is the 2nd vehicle we have bought from Justin and will come back again next time! Love to do our business locally!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Brookings Auto Mall prides itself on selling quality vehicles, regardless of whether you're looking for the latest new vehicles or a high-quality pre-owned model. When you connect with us at our Brookings dealership, you also gain access to a wide range of services including, a certified service department, a full line of genuine General Motors parts and accessories available for order online, and an acclaimed collision repair department.
They say a company is nothing without its employees. That statement holds true when it comes to the Brookings Auto Mall. Built of a team of incredible individuals, the Brookings Auto Mall staff is committed to providing exceptional service on a daily basis. If each employee's years of experience at the dealership were combined, it would surpass 400 years. That truly shows the loyalty these people have for the organization.
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