Vermilion Chevrolet Buick GMC

by ScottR_NY on 03/22/2018

I recently bought a used Honda Accord from Vermillion. I was looking for a very specific car/color/engine configuration with low miles, etc and Vermillion had it. The trick was that I am in New York – about 800 miles away. I started the conversation about this used vehicle as well as the value of my trade via email/pictures/documentation. Kneeill at Vermillion was great and supplied any and all information that I requested. We put together a deal via email in such a way that I decided to take a chance. I actually drove out to the dealership, did the deal and have my new (used) car. Here’s the takeaways: Everyone at the dealership was courteous and professional, especially Kneeill who has an exceptional positive attitude. All my expectations were met, any and all questions answered. The car was freshly detailed and exactly as described. I believe the team at Vermillion to be up-front, detail focused and customer oriented. I would recommend this dealership.

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by wendyjo on 11/07/2017

I purchase this vehicle from the dealer on 01/21/17 and a couple months later when washing the car, not for the first time by any means, the paint and clear coat was flying off of the car with rust showing underneath the paint. The car fax was clean at the time of purchase, I reported this to the owner of the company right away Bob Nelson and the service manager looked the car the following day. The roof of the car had paint and clear coat gone with rust underneath, the front driver bumper had clear coat missing and a scuffs in the paint/body was revealed, clear coat missing from the rear driver bumper with sand marks in the paint, rear glass seal was not staying on and the glass was cracked under the seal which also reveal that the glass had been replace because there was damage to the paint and to body around the glass, showed evidence that both the rear quarter panels had been replaced or something you could see lines where they connected to the roof, etc. , paint chipping around both rear tail lights, and in the right light you could see some hale damage. I waited 10 months for a comparable replacement car and called them every week trying to get out from under this Fraudulent Sale. I finally had to take a $4K hit with them to get out of the car because no other dealer would touch this car.

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