Gilchrist Chevrolet Buick GMC
Customer Reviews of Gilchrist Chevrolet Buick GMC
Good Service
byon 07/13/2022
It was a good experience
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Disappointed
byon 05/02/2021
Brought my new truck in for oil change service and had hoped they would have looked at what else was needed. Got it home only to find it is due for fuel filter.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Fixing my radio
byon 12/12/2018
My radio would turn off whenever my aux cord was in. They updated my radio and now it randomly turns off without my aux cord and they managed to turn off the Bluetooth in the car so now I can no longer connect anything to my car. It won’t even let me make calls when my aux cord in plugged in.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
Chevy Cruze
byon 12/01/2018
My vehicle needed work on the pistons. The warranty cover the cost. And I had a loaner while my car was being worked on.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Coolant level issue and oil change
byon 11/17/2018
I was greeted and shared that I have continued to get a low coolant level alert on the dash display and that it was intermittent. They told me they would take care of it by topping it off. After I received the alert the very next day I checked the coolant level and it was the same. So I did research and called a different dealership since the truck is a 2017 Chevy has issued a bulletin that addresses this issue and I wasn’t informed of that bulletin at this dealership. The next dealership helped me.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? No
Warranty work, minor adjustments
byon 10/01/2018
They knew what needed adjusted and I was in/out in an hour.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Car review
byon 08/06/2018
It was pleasant and time efficient , thank you for the quality of work you have provided.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
