Customer Reviews of AutoNation Chevrolet Spokane Valley
Awesome Experience!
byon 04/12/2024
Everyone at the dealership is great! Sam Smith was a huge help and very accommodating. He was there to answer my questions and requests, even after I had my car for a few days and still is.
oil change safety check
byon 09/18/2023
On time as promised
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Amazing Service!
byon 09/12/2023
We were so happy with our service at Auto Nation Chevrolet! Tallon was personable, knowledgeable, and truly didn’t encourage us into a vehicle that wasn’t right for our family. We ended up purchasing a vehicle that we are so happy with and will last our family for a long long time! ❤️ Thank you Tallon for your incredible customer service! If we need another vehicle, we will definitely be back and ask for him!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
First Class
byon 09/11/2023
Tha service crew at AutoNation is def first class. They deliver on time, as promised, and with a smile to send you on your way.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Excellent
byon 08/28/2023
They told me services would be done in an hour. It was done in 45 minutes.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Service
byon 08/18/2023
Fast and professional.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Chevrolet Trailblazer
byon 08/10/2023
The service department employees were very professional, knowledgeable & I had no delays.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great experience
byon 08/02/2023
Whole experience from start to finish was easy and no pressure. Gary and his team were helpful and listened to my needs. Went the extra mile to do everything to earn my business.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Service
byon 07/29/2023
It was a great experience. Very quick and very friendly.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Scheduled Maintenance
byon 06/30/2023
Duramax 6.6 diesel oil change and tire rotation. Did the math and bought the 5 time package. I took up offer of Autonation benefit of the Pit Stop. If you ask all fluids will be topped off free.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Surprisingly great experience selling my truck
byon 06/26/2023
I have to admit, I was a bit jaded, based on not so great experiences with other dealerships Adam, the sales representative made this a wonderful experience. He did everything he said he was going to do. He kept us totally involved in the process and stayed with us until it was done. I would most certainly recommend boat this dealership and the sales person.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? Yes
1 Comments
Purchase of 2020 Denali
byon 06/19/2023
Our experience in purchasing the Denali was very positive. We have nothing bad or negative to say about the whole experience from being greeted in the lot, to the test drive, to the purchase, itself.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Decent truck, wasn’t inspected before selling
byon 06/10/2023
The salesman was great while we were there, the unfortunate thing was that the truck we bought was clearly not detailed. The seats were filthy, the windshield was cracked. The salesman told us the windshield would be replaced, but when I emailed him about it, I heard nothing back. Then with further inspection, you could tell they did not look over this truck at all. There was various problems that I had to fix myself and the coolant was low which confirmed that they never even looked it over before selling it. So far, it’s a decent running truck, but I won’t be going back to AutoNation for another vehicle
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No
1 Comments
Great
byon 06/01/2023
Salesman Robert very nice and also finance rep was great.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Amazing service
byon 06/01/2023
Great experience. Took our less than ideal situation and got us into something better than we could have imagined
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great purchasing experience!
byon 05/08/2023
This was our first EV purchase, and Brandon was generous and patient with all our questions.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Passenger airbag recall service needed, "customer requested inspection"
byon 04/07/2023
I called and scheduled the recall service for passenger airbag in our Tahoe. I received email confirmation of appointment as expected. A day or two later, I received another email confirming appt, but this one had another service listed, "customer requested multipoint inspection". I expect a service department to do an inspection when they have a vehicle in for service, but I don't expect nor accept the outright lie of saying it was "customer requested".
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Oil change and lube
byon 04/05/2023
Nice waiting room with popcorn and drinks
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Birthday present for son
byon 04/03/2023
The Autonation team has taken selling cars to a new level. We took two day making up our minds on the car for my son. Once the choice was made, we were given the very best treatment imaginable, coffee, tea, pizza, carfax reports, future car car etc. this is one top notch dealership. From sales to financing, it was memorable, fun, and efficient. This dealership went above and beyond the previous 4 that we visited thru out the week. Frank
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great experience
byon 04/01/2023
I worked with Andrae to buy my daughters first car. He made the entire car buying experience easy and took the time to talk to my daughter about what she was looking for in a car. Above all he was really nice. Thank you Andrae!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Everything I needed, nothing I didn’t
byon 03/20/2023
The usual friendly, efficient, competent service experience.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great Car Purchase Experience
byon 03/14/2023
Purchased a 2019 Subaru Wrx Sti. The car was in great condition and all service was up to date and performed their service department. The sales representative Michael provided by far the best car buying experience that I have ever had. From the time I called to test drive the car to the time I drove off the lot Michael was very helpful and did whatever he needed to make the experience great for me. Michael went out of his way in multiple occasions to provide excellent customer service. I will recommend Michael for anyone I know looking for a car and will seek his assistance again if I ever purchase another car from Autonation Chevrolet.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!
*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.
2 Comments