Lexus of Tacoma at Fife
Today 8:30 AM - 8:00 PM
Customer Reviews of Lexus of Tacoma at Fife
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Write a review: Service
18 service reviews
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Recall
by Maintenance for recall on 08/10/2020Maintenance compound a timely manner. I also appreciated the loaner providedOur go-to dealership!
by Olivia on 07/09/2020Steve Armstrong's high level of service guided our purchase. Jeff Smyth and Ken Johnson continue to bring us back with their friendly, helpful and patient commitment to service. On a side note, we felt safe and were comfortable in the… waiting area. Extra level of service was apparent there as well.Thank you so much for this awesome review and for your kind words, Olivia! We are pleased to know that Jeff, Ken and Steve were able to help you out! -Lexus of Tacoma at Fife
Relieved and pleased!
by MaryandRobert on 06/25/2020Tony, our service coordinator was so knowledgable, thoughtful & responsible. We got our recall repair done very quickly after it was available and our maintenance service was top-notch. Tony & Tacoma Lexus - you're the best!Thank you for the 5-star review and for your kind words, Mary and Robert! We're so glad that Tony was able to help you out and give you a great experience with us! -Lexus of Tacoma at Fife
Exceptional Service
by Frankie Toves on 06/04/2020Thanks to Jason Hamada and the team of Lexus from the greeting outside to the counter. Appreciate the attention to detail and the exceptional service provided. Thank you!Thank you for this great review and for your kind words, Frankie! We're so glad that Jason was able to help you out and give you a great experience with us! -Lexus of Tacoma at Fife
Break hold and safety services
by Chantha em on 05/23/2020I really appreciate for service. Everything went well and I also get my car clean in and out and full gas. Lexus Is the best choice for my exercise.Thank you for this awesome review and for your kind words Chantha! We're so glad that we were able to give you a great service experience with us! -Lexus of Tacoma at Fife
Service
by Gary Lock on 05/06/2020The work in my vehicle was done quickly and expedientlyJudy Wagner
by Judy Wagner on 04/04/2020John H was outstanding He had my car picked up and took care of all repaires and delivered back in my driveway. I am most grateful for his attentiveness and appreciate making this time we all are going through a bit smoother.Thank you for this great review, Judy! We appreciate you taking the time to share your experience with us! We're so glad that John was able to help you out! -Lexus of Tacoma at Fife
Accessories install
by Installation on 03/10/2020John is great and did a fine job getting me in and out promptly( and service team ). Everything went well and my car was washed.Favorite LEXUS dealership
by Current Location Lexus Of taco on 02/28/2020Always a pleasure taking my Lexus in for service at the Fife dealership. The employees are professional and provide me with excellent customer service.Solid and professional
by Fox Islander on 02/22/2020The service department here does a great job. I appreciate their service loaners. Wendy, my service writer, went above and beyond in communication with me.No hidden surprises.
by HybridForTheWin on 02/13/2020updated 02/18/2020Folks were kind and answered my questions. Appreciate being able to drop my car off early, so I could still get to work on time.Excellent Service
by Robert B on 02/10/2020Excellent service. Was completed promptly.Better be retired to have the time for this dealership!
by KS on 05/04/2019The service advisor did not write down all the issues I had with the car so one of the main issues I had went unfixed. And that's after they had the car for days and then made me wait for a couple hours once I pointed out what wasn't done.… The issue still did not get fixed at that point, and they recommended another shop for the issue in order to save money. Just be prepared to give up a week of your life while your car is in limbo. They did give me a loaner car that was brand new and I was terrified to drive it down the road. Almost got hit on the way home with it. :(Warranty
by Alla on 03/16/2019updated 03/22/2019I would like to thank you Richard Williams for a great job and excellent customer service. Thank you so much for a great job your company does.Recall
by Catherine on 03/19/2019The customer service was excellent!Recall
by Alla on 03/16/2019I really satisfied with all work that was done on my car. Thank you so much Richard Williams.Above expectations
by Crisanta on 02/28/2019Lexus fife always meet and exceed my expectations.Service Department
by WCH on 01/09/2019Joey, service dept did a great job. He is knowledgeable and personable. Car was ready in at the time promised
About our dealership
Thank you for this wonderful review and for your kind words! -Lexus of Tacoma at Fife
by Customer Care on 08/11/2020