Lexus of Tacoma at Fife
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Dealership Service Review
service Rating
Better be retired to have the time for this dealership!
Written byon 05/04/2019
The service advisor did not write down all the issues I had with the car so one of the main issues I had went unfixed. And that's after they had the car for days and then made me wait for a couple hours once I pointed out what wasn't done. The issue still did not get fixed at that point, and they recommended another shop for the issue in order to save money. Just be prepared to give up a week of your life while your car is in limbo. They did give me a loaner car that was brand new and I was terrified to drive it down the road. Almost got hit on the way home with it. :(
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No