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Customer Reviews of Checkered Flag MINI

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240 reviews
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  • Pleasant impression.

    5 out of 5 starsby Steve on 09/13/2018

    The service staff are patient, understanding and take the time to explain issues. I get the impression that they have background in actually working on vehicles, not just talking about it.
  • Great experience!

    5 out of 5 starsby Gary on 09/05/2018
    updated 09/11/2018

    Very friendly and professional. Bonnie went out of her way to ensure I was informed at all times. She made me feel like family!
  • Best service department in town!

    5 out of 5 starsby Janet on 08/23/2018
    updated 09/04/2018

    Great communication from Bonnie. Very much appreciated the integrity of dealership. My car had just gone out of warranty, but they honored it anyway because the problem was something i has reported before and they had been unable to identify until it worsened. I really appreciate them taking the high road and doing the right thing!!
  • Daniel Rocks!

    5 out of 5 starsby CaitlinDills on 06/13/2018

    Daniel is really nice to work with. He works so hard to make sure that you're taken care of. I appreciate the effort that he takes to include all the information I needed to know before and after my service. Awesome!
  • Nice facility, great prices, good people

    5 out of 5 starsby rsvman1 on 02/20/2018
    updated 02/28/2018

    Comfortable environment, attentive salespeople, nice financial person. Good prices. I like the new no-haggle pricing approach, too. We were able to complete the process a lot faster than at most places.
  • Great place to buy a cool and singular car!

    5 out of 5 starsby JackPamela on 09/19/2017
    updated 09/29/2017

    There is nothing so fun and so satisfying as when one is driving a Mini Cooper. It is a Happy Car that everybody loves to talk about and wish for. This is my 5th Mini Cooper and they just keep getting better and better.
  • My Mini

    5 out of 5 starsby myminisite on 08/08/2017
    updated 08/23/2017

    Very friendly, clean, love that I can bring my car in with any concerns and am taken in right away, also Vicki is the BEST
  • Lms Mini service 26 July 2017

    5 out of 5 starsby Dodisanto1 on 08/02/2017
    updated 08/15/2017

    Service updates fm service advisor Frank Lindsay via texting. Keep up the great work you're doing, despite negative comments Facebook by HR Mini club members.
  • Lms Mini service 26 July 2017

    5 out of 5 starsby Dodiesanto on 08/02/2017

    Service updates fm service advisor Frank Lindsay via texting. Keep up the great work you're doing, despite negative comments Facebook by HR Mini club members.
  • Sophie

    5 out of 5 starsby Sherry_Lop47 on 07/25/2017
    updated 07/31/2017

    Appreciated the fact that they did my maintenance aliitle outside the timeframe so I wouldn't have to turn around and come right back in 2 weeks.
  • MY FAV DEALERSHIP IN THE SATE!

    5 out of 5 starsby Dean_Tunberg1 on 07/10/2017
    updated 07/25/2017

    Mini Cooper auto shop there in the back of the store got me in and out within two hours of an unexpected emergency. My tire was flat and I was leaving that night and needed it repaired. As a result, they were able to manage my ninth hour request with professionalism and the smile was free!
  • MY FAV DEALERSHIP IN THE SATE!

    5 out of 5 starsby Dean_Tunberg on 07/10/2017
    updated 07/25/2017

    Mini Cooper auto shop there in the back of the store got me in and out within two hours of an unexpected emergency. My tire was flat and I was leaving that night and needed it repaired. As a result, they were able to manage my ninth hour request with professionalism and the smile was free!
  • My mini experience

    5 out of 5 starsby Rosalind_Irene on 06/07/2017
    updated 06/19/2017

    I was updated on the status of my Mini on the promised day. It was supposedly for just state inspection but they did more than just I expected. They updated the software, changed oil and much more that I know my Mini needed. Overall, the staff took care of my mini like professionals.
  • Mini

    5 out of 5 starsby MiniReview on 06/10/2017
    updated 06/19/2017

    Daniel's attention, loaner, text updates, clean car when returned, and the plan provided by Daniel outlining what will need to be done in the future to keep us Mini motoring carefree.
  • EvaluationMiniServices

    5 out of 5 starsby Panchalee on 06/01/2017
    updated 06/12/2017

    Nice personnel, good services, helpful, and know what they are doing. I will come back and buy the new one.
  • Checkered Flag MINI

    5 out of 5 starsby txsilly on 05/31/2017
    updated 06/07/2017

    The friendly nature of the staff and the ascetics of the facility are top notch. The staff takes effort to know their customers by name when they arrive.
  • Service

    5 out of 5 starsby Jeannette82 on 05/23/2017
    updated 06/05/2017

    Checkered Flag Mini always makes me feel Special and the customer service is superb. My car was being serviced and I was constantly updated on my vehicle and I received a courtesy vehicle which was fantastic! I would recommend Checkered Flag Mini to anyone.
  • Fantastic experience at chequered flag mini

    5 out of 5 starsby VaBchBloke on 05/25/2017

    Great communication and a friendly, helpful team. I had a loan of a brand new Cooper S for the duration and I couldn't have asked for anything more. Thanks.
  • mini

    5 out of 5 starsby RA2014MINI on 03/15/2017

    My Mini was a trade in. Before the vehicle was delivered to me it was gone through with a fine toothed comb: new windshield & front bumper, detailed and serviced, etc. to name but a few. ,My Mini was a trade in. Before the vehicle was delivered to me it was gone through with a fine toothed comb: new windshield & front bumper, detailed and serviced, etc. to name but a few.
  • Satisfied Customer

    5 out of 5 starsby WAHailey on 12/25/2016
    updated 01/06/2017

    Service bay is comfortable. The service tech was personable. Loaner vehicle added value to the entire experience. I don't really get into inanimate objects, but I love my MINI. Thanks for taking good care of her.
  • Mini

    5 out of 5 starsby LisaArmistead on 12/30/2016

    Frank and Daniel are very helpful. They explained everything that needed to be done to my car and gave me an accurate quote.

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