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Freedom Chevrolet

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Customer Reviews of Freedom Chevrolet

5.0
Overall Rating
5 out of 5 stars(3)
Recommend: Yes (1) No (0)
Write a review: Sales | Service
5 out of 5 starsservice Rating

Best service department in Virginia and Kentucky!

by Helen Hall on 12/26/2022

I had 4 new tires put on my vehicle. In addition, a oil change as well as a complete inspection. The employees were friendly, courtesy, and honest.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

3 Reviews
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5 out of 5 starsservice Rating

Best service department in Virginia and Kentucky!

by Helen Hall on 12/26/2022

I had 4 new tires put on my vehicle. In addition, a oil change as well as a complete inspection. The employees were friendly, courtesy, and honest.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

VERY HAPPY WITH CUSTOMER SERVICE!!!

by Hhoward0954 on 09/14/2016

It was a wonderful experience!!! The staff was very friendly and more than willing to answer any questions that I had. They went out of their way to make buying a vehicle a good experience!!! I would definitely recommend them to anyone that is buying a vehicle.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

VERY HAPPY!!!

by CherylJohnson on 09/06/2016

My husband & I have never been treated so well by a car dealership! We were so pleased with our 1st purchase, we came back 2 days later & bought another car! We bought 2 cars because the price was so good we could not resist buying 2!! We had only planned on buying 1. Your representative Becky Murray was so KIND - we would recommend her to anyone! Pat in the finance department was super nice too!! We also met the owner! The dealership was having Pizza @ lunch time & shared with us too, along with popcorn & cold water on a hot day. EVERYONE at Freedom Chevrolet in Big Stone Gap, Virginia was extremely nice!! Which is rare for everyone at the dealership to be so kind!! They made you feel like family & I would recommend them to anyone!! We are enjoying our 2 yellow (almost identical) 2015 Chevrolet Sonic LT hatchbacks!! They llama k great in our driveway - side by side! Thanks Freedom Chevrolet for hiring such awesome people & to Chevrolet for making such great cars!!!! The Johnson family thanks you!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
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